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Candlewood Suites Grand Rapids Airport by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Grand Rapids Airport by IHG

Property amenity
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Desk, blackout curtains, soundproofing, iron/ironing board
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Parking available
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
5401 28th Street Ct Se, Grand Rapids, MI, 49546
  • MSA Fieldhouse
    ‪3 min walk‬
  • Calvin College
    ‪4 min drive‬
  • Woodland Mall
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom (Dining Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Bathtub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible (Mobility, Bathtub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Transfer Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible (Communication, Transfer Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite

  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom (1 King)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1609)
The price is €96
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Sonesta Hotel Grand Rapids Airport

About this property

Candlewood Suites Grand Rapids Airport by IHG

Hotel with free parking, near Watermark Country Club
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a business centre, conference space and concierge services are on-site. Weekly housekeeping is available.
Candlewood Suites Grand Rapids Airport by IHG offers 117 air-conditioned accommodations with coffee/tea makers and a hairdryer. 81-cm LED televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Grand Rapids Airport by IHG. During your stay, you're just a quick walk from MSA Fieldhouse. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and basketball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Centerpointe Mall and 6 minutes from Calvin College
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Candlewood Suites Grand Rapids Airport by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 3 meeting rooms are available. A roundtrip airport shuttle is free (available on request). A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Grand Rapids Airport by IHG. Self parking is free.

This Grand Rapids hotel is smoke free.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free self parking on site
  • Uncovered extended parking on site (USD 30 per stay)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool
  • TV in common areas
  • Volleyball

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 81-cm LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 12.50 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 30.00 per stay
  • Pet fee: USD 12.50 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Candlewood Suites Grand Rapids Airport by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Candlewood Suites Grand Rapids Airport by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express GRAND RAPIDS AIRPORT
Holiday Inn Express Hotel GRAND RAPIDS AIRPORT
Holiday Inn Grand Rapids
Grand Rapids Holiday Inn
Holiday Inn Express Hotel And Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport Grand Rapids
Grand Rapids Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids Airport
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites Grand Rapids

Candlewood Suites Grand Rapids Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 380 out of 1002 reviews
Rating 8 - Good. 298 out of 1002 reviews
Rating 6 - Okay. 152 out of 1002 reviews
Rating 4 - Poor. 84 out of 1002 reviews
Rating 2 - Terrible. 88 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Eboni

Stayed 1 night in Feb 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kaylene

Travelled with family
Liked: Cleanliness, staff & service
Needs an update but worked for a night
Stayed 1 night in Feb 2025

8/10 Good

Andy

Used it to sleep
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Very nice and quiet. Nice kitchen facilities.
Stayed 3 nights in Jan 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best customer service ever!

I work in the hospitality industry as a guest service agent (aka front desk) so I appreciate anyone working the same job! I just want to say, Shante was literally one of the BEST most professional, kind, and supportive agent I’ve ever met! My stay was delayed by 2 hours, and Shante made sure my, also beyond amazing, shuttle driver Justin. Never did I feel like a pain or that I was putting them how! The hotel itself needs to put down some boundaries I.e excessive marijuana smoking, folks fighting at all hours of the night, but Shante made my night! Honestly, all front desk staff was wonderful! I’d definitely stay here again because of them! ❤️
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best valued hotel I've seen in Grand rapids. Very affordable.
Stayed 1 night in Jan 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
It needs updates
Stayed 1 night in Jan 2025

6/10 Okay

James

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Mary

Stayed 1 night in Dec 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent, especially David who was able to secure a late check-out for me. The room was squeaky clean, the bed was comfortable, the sheets and pillows were perfect, the shower was hot and had great water pressure, and the kitchen in the king suite was spacious and well-stocked. 10/10 for all of this. The downside was that I woke up to a beeping sound at 6:40am, which cut through the fan I had left on. I turned off the fan, the beeping was still going. Checked the hallway and outside the window, only to realize it was an alarm clock in the room next to me. With walls so thin, they shouldn't book people in adjoining rooms. I was up for hours before I was able to fall back asleep after than. Not super restful. I would still book this property again, but I would make sure to bring ear plugs.
Stayed 1 night in Dec 2024

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around it was one of my better experiences at a hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Jeanne

Stayed 1 night in Nov 2024

10/10 Excellent

Kalin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Israel

Liked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Israel

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

John

Disliked: Property conditions & facilities

Inexpensive and shuttle to the airport

It was fine. Out dated bath accessories. Many people who looked like they were there as a shelter for immigrants. Many people walking the halls.
Stayed 1 night in Nov 2024

2/10 Terrible

Chad

Liked: Cleanliness
Disliked: Staff & service

They don’t care!

There was a couple in the next room screaming and yelling all night and morning. 3 calls to the front desk and nothing was done about it. No sleep was had!
Stayed 1 night in Nov 2024

10/10 Excellent

Fonda, Carlisle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, shuttle service, cost/value for the accommodations. I will definitely stay there again in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024