2/10 Terrible
baron
Business traveller
20 Oct 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Title: Terrible Experience – Roaches, Noise, and No Service
This was by far the worst hotel I’ve ever stayed in. Had it not been so late when I arrived, I would have immediately looked for another place.
When I entered my room, all the lights were off, and I walked into complete darkness. Once I found a light switch and turned it on, I was horrified to see roaches everywhere — on the walls, floors, in the tub and sink, and even on the pillows. It was disgusting.
The air conditioner was stuck on low and couldn’t be adjusted, so I had to unplug it just to get some relief. Road noise from outside was loud and constant throughout the night, making it nearly impossible to sleep.
In the morning, when I went to check out, no one was at the front desk. I waited 15 minutes and even called the number posted, but no one ever answered. While waiting, I went to the dining area to get some coffee. The lights were off, so I had to turn them on myself. There were only two coffee urns — both half empty and serving cold coffee. No other breakfast items were available.
When I returned to the front desk, there was still no staff in sight. I ended up leaving the key card on the counter and walking out.
Overall, a very poor experience — completely unacceptable for any hotel.
baron
Stayed 1 night in Oct 2025
