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Hotel Gran Casa Xalisco

3.5 star property

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Photo gallery for Hotel Gran Casa Xalisco

In-room safe, desk, laptop workspace, iron/ironing board
Birthday party area
Exterior
Interior
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
Calle Nicolas Regules # 61, Centro, Guadalajara, JAL, 44100
  • Place, Teatro Diana
    ‪2 min walk‬
  • Place, Guadalajara Cathedral
    ‪17 min walk‬
  • Place, Avienda Chapultepec
    ‪5 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Loft, 1 King Bed, Hot Tub

In-room safe, desk, laptop workspace, iron/ironing board

Superior Loft, 1 King Bed, Hot Tub

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed, Hot Tub

Superior Suite, 1 King Bed, Hot Tub | In-room safe, desk, laptop workspace, iron/ironing board

Superior Suite, 1 King Bed, Hot Tub

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Loft, 1 King Bed, Hot Tub

In-room safe, desk, laptop workspace, iron/ironing board

Superior Loft, 1 King Bed, Hot Tub

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room | In-room safe, desk, laptop workspace, iron/ironing board

Comfort Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Economy Studio Suite

Economy Studio Suite | In-room safe, desk, laptop workspace, iron/ironing board

Economy Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Gran Casa Xalisco

This hotel features a 24-hour business centre, a meeting room and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a library are on-site.
Hotel Gran Casa Xalisco offers 10 accommodations with laptop-compatible safes and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Guadalajara hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

With your stay at Hotel Gran Casa Xalisco, you're connected to a shopping centre and just a quick walk from Teatro Diana. Free WiFi in public areas, free self-parking and a 24-hour business centre are available.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Avienda Chapultepec and a few minutes from Guadalajara Cathedral
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Gran Casa Xalisco. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Guadalajara hotel.

Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Free covered self parking on site
  • Limited on-site self parking

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Gran Casa Xalisco Guadalajara
Gran Casa Xalisco Guadalajara
Gran Casa Xalisco
Hotel Gran Casa Xalisco Hotel
Hotel Gran Casa Xalisco Guadalajara
Hotel Gran Casa Xalisco Hotel Guadalajara

Hotel Gran Casa Xalisco Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 47 out of 130 reviews
Rating 8 - Good. 32 out of 130 reviews
Rating 6 - Okay. 21 out of 130 reviews
Rating 4 - Poor. 14 out of 130 reviews
Rating 2 - Terrible. 16 out of 130 reviews

7.4/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very well located, close to downtown historic district.
Stayed 3 nights in May 2023
Verified

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Rosalba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience in my life

The beds had hairs on both queen beds.. Gross had to sleep on my towels brought from home…. Took forever to open the door for us to go in..
Stayed 5 nights in Jul 2024
Verified

2/10 Terrible

Quiterio

Disliked: Staff & service

Would not stay again.

Did not get the room I paid for. When addressed, the lady said she couldn't do anything about it. Is what it is attitude. Not exactly a welcoming side of town either.
Stayed 3 nights in Dec 2024
Verified

4/10 Poor

JESSE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First they don't have parking.. so have to look for street parking and the area is not secure, in a side street they rent a space for 200 pesos per night. Very bad attention from the personnel, the worst was when we entered the room smelled horrible we thought was from outside but closed the windows and got the AC and still bad.. we searched and found under the sink a bag of trash from many days.. we asked the receptionist to send the cleaning person and it took more than 45min and just took the bag and left.. no disinfection or anything and next to the trash can were all the dishes... the jacuzzi was old and not very clean.. so overall after the candlelight concert we slept and leave in the morning.. We will not go back there or recommended the place.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Carlos

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very bad service, there was no shampoo, no hot water, the room door opened without a key.
Stayed 4 nights in Jul 2023
Verified

2/10 Terrible

Renee

Disliked: Cleanliness, staff & service, amenities
I wrote a beautiful message as to why I had to cancel. Here’s the message below, and I did not get a refund nor did I get a response at all to what I wrote. It was as if no one ever read it: Unfortunately, due to a sudden and serious family medical emergency, I am no longer able to travel as planned. This situation was completely unexpected, and it requires my immediate presence and full attention at home. This is a deeply personal and difficult circumstance for my family, and not something I would ever ask consideration for unless it were truly necessary. If you would be so kind, I am respectfully asking whether you might please allow an exception to your cancellation policy and grant a refund. I completely understand your policies and the importance of them, and I would not ask this unless I were in genuine need. I have heard such wonderful things about your hospitality and compassion, which is why I feel comfortable reaching out with this request. Your kindness in this matter would mean more to me than I can properly express during such a challenging time. Thank you sincerely for taking the time to read my message and for any consideration you may be willing to extend. Regardless of the outcome, I truly appreciate your understanding and wish you continued success.
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No customer service at all neither in websites

Awful they phone number is fake no way to contact this hotel and website hotel.com no service neither never use this website
Stayed 3 nights in Jan 2024
Verified

4/10 Poor

Daniela

Liked: Amenities
Disliked: Cleanliness
Nos hospedamos una noche sin embargo hubo detalles, el aire acondicionado al encenderlo olía a humedad, me tocaron sábanas sucias y toallas , sin embargo la atención por el personal fue muy amigable
Stayed 1 night in Jan 2026
Verified

8/10 Good

Douglas

Liked: Cleanliness, amenities
El hotel es encantador pero un poco antiguo y necesita alguna actualizacion.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carolina

Liked: Amenities, property conditions & facilities
Ubicación
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

eduardo

Disliked: Cleanliness, amenities, property conditions & facilities
no lo recomiendo, el servicio de los empleados es pésimo, no dan atención a las solicitudes, son poco cotes.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Desde que llegue al Hotel fui atendida por Patricia muy amable y explico todo sobre el hotel. Cuarto muy bien en tamaño y todo muy tranquilo.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Silvia

Liked: Amenities, property conditions & facilities
La habitacion esta muy amplia y acogedora pero si le hace falta una pintada a las paredes
Stayed 1 night in Oct 2025
Verified

8/10 Good

Luis Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
La estancia fue muy buena. El hotel no cuenta con estacionamiento, por lo que se contactaron conmigo para aclararme y decirme la tarifa de la pensión, la cual tiene un costó extra si ocupas meter o sacar tu coche después de media noche ($50.00), la cual pagué porque el check out sería por la madrugada. Pero al llegar al hotel, me dijeron que no podía tener acceso al estacionamiento porque estaban grabando, que podía meter el coche hasta después de las 10:00 pm, pero sin decirme donde estaba localizado el estacionamiento, ni con quien ver lo del costo ($200.00) más a parte los $50.00 extras. Al final pague por un servicio que no me pudieron brindar, porque deje el vehículo sobre la calle. También hay la opción de parquímetro electrónico/digital, pero nunca me supieron decir como funcionaba, solo me dijeron que no había y que dejará el coche sobre la calle. El personal de recepción muy disperso para el acceso al hotel, dame indicaciones pero ante el cuestionamiento, daba otras indicaciones o bien, no respondía. Otro punto importante, es que en el jardín tenían fiesta (privada) con música en vivo y el ruido era demasiado, no dejan descansar y/o escuchar la televisión en la habitación; lo cual no deja descansar.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Jun 2025
Verified

8/10 Good

Erika

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No funcionó ni la tv ni el aire acondicionado. Pedí que revisaran; revisaron pero no solucionaron nada.
Stayed 1 night in May 2025
Verified

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities
Sin amenidades de agua potable
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Hayde Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó el lugar y el fácil acceso
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel muy bonito pero el servicio de recepción mal

El hotel está súper bonito!! Me encantaron las habitaciones. Las camas muy a gusto. La señora recepcionista tiene una forma ruda de atender o hablar. No debería de atender en recepción, ya que, pudiera ser un factor que pudiera perjudicar la visita de ese hotel.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Vera Olimpia Castellanos

Disliked: Cleanliness, amenities, property conditions & facilities
No tiene nada que ver las imágenes que publican del hotel con lo real, me salí al día siguiente de llegar.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuve una experiencia satisfactoria en mi estancia, todo funcionó correctamente, la habitación súper agradable con jacuzzi. El personal sin problema me dejó guardar mi equipaje en lo que se hacía hora del check in, la zona se siente algo insegura pero no tuve inconvenientes, tomé mis precauciones
Stayed 1 night in Jan 2025
Verified

8/10 Good

leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca de lugares concurridos
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Joyce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó que está en un lugar inseguro, rodeado de indigentes y según me dijeron los conductores de uber, está ubicada en la zona roja. No me pareció que hubiéramos muchos húespedes y junto a mi habitación llegaron 3 hombres que hacían ruido, escuchaban música con volumen alto, hablaban con groserías y movían muebles. Me desperté desde las 2 am y terminaron su ruido a las 4:30. Cuando me metí a bañar no había agua caliente. Espero un reembolso.
Stayed 3 nights in Dec 2024