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Hotel Biltmore Guatemala

3.5 star property
VIP Access

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Photo gallery for Hotel Biltmore Guatemala

Daily buffet breakfast (USD 10 per person)
Property video
King Deluxe, Garden View | 1 bedroom, down duvets, in-room safe, desk
Elevators feature polished tiles and modern lighting.
Relax in a stylish living space with a large abstract art piece, comfortable sofa, and two round ottomans.

Popular amenities

  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • La Aurora Zoo
    ‪13 min walk‬
  • Oakland Mall
    ‪13 min walk‬
  • Paseo Cayala
    ‪5 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, down duvets, in-room safe, desk

Junior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

1 bedroom, down duvets, in-room safe, desk

King Deluxe, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Deluxe

1 bedroom, down duvets, in-room safe, desk

Double Deluxe

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

King Deluxe | 1 bedroom, down duvets, in-room safe, desk

King Deluxe

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Deluxe Garden View

1 bedroom, down duvets, in-room safe, desk

Double Deluxe Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel Biltmore Guatemala

Hotel connected to the convention centre in Guatemala City with free parking
A business centre, dry cleaning and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and ATM/banking services are on-site.
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets. 55-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Hotel Biltmore Guatemala's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Plaza Fontabella Shopping Center and El Obelisco
Public spaces have free WiFi. You'll find a business centre on site. The business-friendly Hotel Biltmore Guatemala also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. You'll have access to the health club at a partner property.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1009 reviews
Rating 8 - Good. 214 out of 1009 reviews
Rating 6 - Okay. 42 out of 1009 reviews
Rating 4 - Poor. 21 out of 1009 reviews
Rating 2 - Terrible. 19 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive with my family
Stayed 9 nights in Apr 2025

10/10 Excellent

Christian

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

NOT the real Biltmore. Choose an Airbnb instead.

No broom, no mop. No trash bags. No fridge, no microwave, no cooktops. Extremely overpriced food items for purchase. You’re better off choosing ANY Airbnb in the city. For the cost of $100/night, this was horrendous value. At a BARE minimum you’d think a mini fridge for perishables and water/soda would be provided. Luxurious Airbnbs in this city of similar size (studio or 1-bedroom apartments) are half the price with triple the amenities. Also, this hotel is NOT related to the REAL Biltmore Hotel in ANY WAY….completely feel defrauded.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

CARLOS

Stayed 3 nights in Apr 2025

8/10 Good

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and zona
Stayed 2 nights in Apr 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Andre, Brookhaven

Stayed 3 nights in Mar 2025

6/10 Okay

Peter

Travelled with group
Disliked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Humberto

Stayed 1 night in Mar 2025

6/10 Okay

Adriana

Stayed 1 night in Mar 2025

10/10 Excellent

michael, Reno

Liked: Cleanliness, staff & service
nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is super delicious one of the best
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay. Could’ve been a little cleaner
Stayed 1 night in Mar 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Biltmore is one of the best.

I've been staying at Hotel Biltmore for the last five trips to Guatemala. It is an execelent hotel close to everything and with a super polite customer service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bob Guatemala trip

Room what I asked for
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow we got major upgrade and VIP treatment. Great food and a $200 casino vouchers. The sweet was superb and the shower tops. 5 min to airport. Will recommend to friends.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Stayed 2 nights in Mar 2025

4/10 Poor

fernando

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
clean service star to clean at 6 am is to early for a guest
Stayed 3 nights in Mar 2025

10/10 Excellent

Kesia

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Frank

Stayed 1 night in Mar 2025