Sheraton Haikou Hotel

4.5 star property

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Exterior
Lobby
Reception
Beach nearby, white sand
Room, 2 Single Beds, Balcony, Ocean View | Premium bedding, down duvets, free minibar items, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Parking included

Explore the area

View in a map
136 Bin Hai Road, Xiuying District, Haikou, Hainan, 570311
  • Place, Holiday Beach
    ‪13 min walk‬
  • Place, Hainan International Convention and Exhibition Center
    ‪4 min drive‬
  • Place, Meishi Mayflower International Golf Club
    ‪5 min drive‬
  • Airport, Haikou (HAK-Meilan Intl.)
    ‪32 min drive‬

Room options

Room, 1 King Bed, Balcony, Garden View

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Balcony, Garden View

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed, Balcony, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Balcony, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 King Bed, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Suite, 1 Bedroom, Ocean View

  • 88 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 2 Bedrooms, Ocean View

  • 131 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Grand Suite, 1 King Bed, Balcony, Ocean View

  • 132 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premier Suite, 1 Bedroom, Balcony, Ocean View

  • 176 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Multiple Beds, Balcony, Ocean View

  • 352 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Family Suite, 2 Bedrooms, Balcony, Ocean View

  • 86 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About this property

Sheraton Haikou Hotel

Luxury hotel connected to the convention centre in Haikou with 3 restaurants
At Sheraton Haikou Hotel, spend the day playing on the nearby beach then return to dine at one of the hotel's 3 restaurants. Housekeeping is available on request.
Sheraton Haikou Hotel offers 341 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate dining areas. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Haikou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 6 hot springs open between 8:00 AM and 10:00 PM.
Our customers tell us that they enjoy the room service at Sheraton Haikou Hotel. During your stay, you'll be connected to the convention centre and within walking distance of Holiday Beach. Free WiFi in public areas, free self-parking and a free shopping centre shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • For dining with ocean views, stop by Breeze, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes hot springs, a gym and basketball
  • 14 minutes by foot from Holiday Beach and a 4-minute drive from Hainan International Convention and Exhibition Center
  • Free shopping centre shuttle service
Sheraton Haikou Hotel offers its guests hot springs, an outdoor pool, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and 5 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A children's pool, a terrace, and multilingual staff are also featured at the luxury Sheraton Haikou Hotel. A train station pick-up service and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Haikou hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Breeze – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Jade – Overlooking the garden, this restaurant serves lunch and dinner. Open daily.
&More by sheraton – This lobby lounge overlooks the ocean and pool. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 182 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • &More by sheraton
  • Breeze
  • Jade

Things to do

  • 6 hot springs
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Gym
  • Outdoor pool
  • Piano
  • Playground
  • Shopping centre

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (16,146 square foot of space)

Outdoors

  • Direct access to the beach
  • Garden
  • In a national park
  • On the bay
  • On the boardwalk/promenade
  • Terrace

Spa

  • 6 hot springs
  • Hot springs open from 8:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive recycling policy
  • Designated smoking areas
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Haikou Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 230.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 182 per person
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Haikou Hotel offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Hot springs access available from 8:00 AM to 10:00 PM.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Haikou Resort
Haikou Sheraton
Haikou Sheraton Resort
Sheraton Haikou
Sheraton Haikou Resort
Sheraton Resort Haikou
Sheraton Haikou Hotel Haikou
Sheraton Haikou Resort Hainan, China
Sheraton Haikou Hotel Hainan China
Sheraton Haikou Hotel Hotel
Sheraton Haikou Hotel Haikou
Sheraton Haikou Hotel Hotel Haikou