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Hakone Nanase

3.5 star property

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Photo gallery for Hakone Nanase

Hot springs
Suite, Non Smoking | 1 bedroom, down duvets, in-room safe, desk
Sauna
Premium Suite, Non Smoking | 1 bedroom, down duvets, in-room safe, desk
Suite, Non Smoking | 1 bedroom, down duvets, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
469-1 Miyanoshita, Hakone, Kanagawa-ken, 2500404
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Open Air Museum
    ‪12 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪18 min walk‬

Room options

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | Mountain view

Junior Suite, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Suite, Non Smoking

Premium Suite, Non Smoking | 1 bedroom, down duvets, in-room safe, desk

Premium Suite, Non Smoking

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Traditional Twin Room, Non Smoking

Traditional Twin Room, Non Smoking | Mountain view

Traditional Twin Room, Non Smoking

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | 1 bedroom, down duvets, in-room safe, desk

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, down duvets, in-room safe, desk

Suite, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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4.6 out of 5, Wonderful, 791 reviews
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About this property

Hakone Nanase

Along with a restaurant, this hotel has a sauna and coffee/tea in a common area. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include a microwave in a common area, concierge services and free newspapers.
Hakone Nanase offers 19 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Guests can surf the web using complimentary wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are 5 hot springs open between 3:00 PM and 10:00 AM.
Our customers tell us that they enjoy the overall property condition at Hakone Nanase. During your stay, you'll be within walking distance of Hakone Open Air Museum. Enjoy features like free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine while dining at Hayakawa
  • Amenities include free newspapers in reception, a front desk safe and a gift shop
  • On-site recreation includes hot springs and a sauna
  • Just a 2-minute drive from Hakone Open Air Museum and a few minutes from Hakone Kowakien Yunessun
  • Free train station pick-up and train station drop-off shuttle service
There's a restaurant on site. Public spaces have free WiFi. Hakone Nanase offers its guests hot springs and a sauna. A train station pick-up shuttle and A train station drop-off shuttle are free. A terrace, a vending machine, and multilingual staff are also featured at Hakone Nanase. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

Hayakawa – This restaurant specialises in Japanese cuisine and serves breakfast and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:30 AM to 5:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Tea service

Restaurants on site

  • Hayakawa

Things to do

  • 5 hot springs
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Separate bedroom

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • 5 hot springs
  • Hot springs open from 3:00 PM - 10:00 AM
  • Hot springs water temperature - 40 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 PM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 6:00 PM - 10:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to 10:00 AM.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Manatei Hakone Inn
Manatei Hakone Hotel
Manatei Hotel
Hakone Nanase Hotel
Hakone Nanase Hakone
Hakone Nanase Hotel Hakone
Art Music Spa Resort　Manatei Hakone

Hakone Nanase Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 257 out of 384 reviews
Rating 8 - Good. 99 out of 384 reviews
Rating 6 - Okay. 12 out of 384 reviews
Rating 4 - Poor. 13 out of 384 reviews
Rating 2 - Terrible. 3 out of 384 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
Meals were great hotel is nice
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ひらせなおみ

Liked: Staff & service, amenities, property conditions & facilities
食事がとても美味しかったです。 従業員の皆様のサービスも行き届いていました
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Mieko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良くなかった所を考えるのが難しいくらいとても良かったです。 食事は見た目も味も最高でした！ お野菜もお肉もデザートもとても美味しかったです。 施設の方も接客がとてもスマートで、心地よく、フロントの方はとても上品で優しかったです。 また行きます。
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Minako

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
施設の設備そのものは大変良かったですが、食事処での夕食で子供連れのご家族とグループ旅行と一緒になり、赤ちゃんは泣きわめく、子供はずっと騒いでいる、グループは宴会状態で、うるさくてうるさくて全く食事を楽しめる状態ではなく、早々に部屋に引き上げました。カップルなどの他の宿泊客も顔をしかめていました。静かに食事を楽しみたい宿泊客用に時間帯をもうけるなど、もう少し心くばりがあってもいいのではと思いました。そういう意味でサービスが悪いと思います。
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

まちこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方が親切で食事もとても美味しかったです。大きなホテルと違って自宅でくつろぐような静かな時間が過ごせました。
Stayed 1 night in Jun 2022
Verified

6/10 Okay

yukiko

Liked: Staff & service
Disliked: Property conditions & facilities
良くもなく悪くもなく…って感じでした。 食事は、野菜中心で凄く美味しかったです。
Stayed 2 nights in May 2022
Verified

8/10 Good

Hidemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事の内容、質、量共に絶妙で大変美味しくいただきました。
Stayed 1 night in May 2022
Verified

10/10 Excellent

トシヤ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清流の音と小鳥の囀りに癒されました。
Stayed 1 night in May 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

落ち着いた雰囲気で大人のかたにはお勧めです。

落ち着いた雰囲気で、バタバタした様子もなく、ほとんど館内でも人に出会うことがないくらいに、プライベートで過ごせました。お風呂も大浴場、貸し切り風呂、居室内風呂、と沢山のお風呂があります。大浴場でも、ほとんど貸切状態でした。 お食事もとても素敵で美味しく、お腹いっぱいになりました。とても丁寧に作られています。 お食事は食堂(レストラン)でしたが、個室のようにしきられており、プライベートな空間でした。 チェックアウトも11時なので、ゆっくり過ごしたい方にはとてもお勧めです。 また仕事に疲れたときに、ゆっくり過ごしに行きたいです。
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

MUTSUKO

Liked: Cleanliness, property conditions & facilities, room comfort

のんびり過ごせました。

とにかくお風呂が最高でした。 部屋の露天風呂も貸切露天風呂も広くて清潔で、気持ちよく過ごせました。 スタッフの皆さんも親切で、気持ちよく過ごせました。 食事についても、量も質も言うことなしです。 また利用したいです。
Stayed 1 night in Jan 2022
Verified

8/10 Good

MARIKO

Liked: Staff & service, room comfort
Disliked: Cleanliness

山間の小さなホテルでのんびり

お部屋の隅の方は床に埃が溜まっていたのと、トイレの清掃が少し足らない印象を受けました。残念です。また、廊下が暗すぎるのでもう少しだけ明るいと良いです。宿泊したお部屋の内風呂は源泉かけ流しでいつでも入浴できとてもリラックス出来ました。貸切風呂も３名までならゆったり利用出来そうな広さ、半露天で清々しい朝風呂を頂きました。温泉は肌に柔らかい感触でボディクリームを塗らなくてもその日はスベスベでした。寝具も自分に合うか心配でしたが心地良かったです。ホテルと最寄り駅間を快く直ぐに送迎のご対応頂いて大変助かりました。フロント、レストランのスタッフの皆さんは丁寧で笑顔が絶えず素敵だなと思いました。朝食夕食共に盛り付けや器が清潔・綺麗で全て美味しかったです。
３つある貸切り風呂のひとつ
貸切り風呂のフロアにある休憩スペース。窓下は蛇骨川が流れていて良い景色。
Stayed 1 night in Nov 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良い思い出になりました

とても快適に過ごすことができました。温泉はなめらかでお湯加減も最高。スタッフの方はとても親切で対応も早く気配りに感謝です。お料理も大変おいしく、ゆっくりいただくことができました。（ただ、旅先でオシャレ気分を味わうために、冷えた白ワインは足つきのグラスでいただきたかった。） 無料コーヒーサービスも良かったです。
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

リツキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
事前に希望を伝えたところ、希望に沿うよう対応していただけた。
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

おすすめ

スタッフの皆さんは非常に丁寧で料理は美味しく、部屋の風呂も広くてとても満足する滞在でした。
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

kazuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
身障者に親切ですごく過ごし良かった。プライベートな貸切風呂も楽しめました。食事が今まで食べたことがないくらい新鮮なお野菜を生で食べられた事が心に残っています。又、宜しくお願いします。
Stayed 1 night in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

温泉付きの部屋がオススメ

リピートの宿泊でした。スタッフの方々が親切で良かったです。温泉付きの部屋に宿泊し、いつでも好きな時に温泉を堪能しました。貸切露天風呂も利用しました。こちらもオススメです。食事は全体的には満足です。高原野菜や黒毛和牛、季節の料理、デザートも美味しいです。また宿泊したいです。
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

MINMING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔ですごく落ち着いて過ごせます。
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

YUICHI

Liked: Cleanliness, staff & service, room comfort

半露天風呂付きの部屋で、究極のリラックス

半露天風呂付きの部屋に２泊しました。好きな時にふらっと、箱根の外輪山や蛇骨川の渓流を眺めながら温泉につかるという非日常のリラックスを、満喫できました。 全１９室なので、ロビーやホテル全体が落ち着いた雰囲気で、ゆったりと過ごせました。
客室内の檜の半露天風呂
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理も美味しく、景色も良く、贅沢な気分にさせて頂きました。
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高齢者故、新鮮な野菜の料理でしたが、頂くのに少し大変でした！ 温野菜もメニューに入れて下さると有りがたいです。 女性に優しい休まる宿でした！ 季節ごと、伺いたいです❗
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifiが不調でロビーでしか使えませんでした。一時的の事だとは思いますが、それが使えていれば、設備面では言う事無しでした。
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

値段に釣り合わず…

スイートを利用。 座敷部分の座布団がくたびれてる。 部屋内の洗面所とシャワールームの間の床が朽ちかけているのか踏むと沈み、シャワーを浴びているだけで洗面所まで水が溢れる。 フロントの男性の接客はよかったが、レストランの店員さんは海外の方が何名かいらっしゃって、皆さん小さな声で慣れない日本語を早口で話されるので、全然聴き取れなかった。頑張りは伝わるが、あれでは接客にならない。 朝食は半分がバイキング形式なのだが、にんずが多すぎて密になっていた。先着にするなど工夫が必要だと思う。
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

部屋風呂が檜の大きな半露天風呂！

とても　落ち着いた雰囲気です フロントのグランドピアノ う〜ん　やはりウェルカム演奏が欲しかった！それだけが残念でした。 一階の貸切露天風呂も３つあり　タイミングが合えば　気兼ねなく独り占め出来ます フリードリンクマシーンがあったのは　嬉しい！ 部屋風呂が半露天の檜風呂　大きくてびっくり〜 大浴場に　入らなくても　大満足でした！ 向こう側に登山電車や道路がある　はずですが　見えませんでしたね 食事処も　半個室？ お隣のスペースのお子さんたちの声はきこえました。 食事も　見計らっての配膳で　私達には　丁度良いテンポでした　 少し多かったので　量は自分でセーブ 朝食もバイキングだけでも良いのではないかな…一人づつ配膳されたので　無駄にならない様に　バイキングは控え目に調整
部屋半露天風呂
献立表
前菜とバーニャカウダ
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Bruno Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great!!
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

KOICHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
半露天風呂が最高。夕食のサラダと
Stayed 1 night in Mar 2021