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Hakone Retreat villa 1/f

4.0 star property
VIP Access

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Photo gallery for Hakone Retreat villa 1/f

Exterior
Balcony view
1 bedroom, premium bedding, down duvets, memory-foam beds
Hot springs
SKY private open-air hot spring Suite room, Non Smoking (4 beds) [Yuragi] | 1 bedroom, premium bedding, down duvets, memory-foam beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Sengokuhara 1286-116, Ashigarashimo-gun, Hakone, Kanagawa, 250-0631
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Hakone Venetian Glass Museum
    ‪10 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for SKY private open-air hot spring Suite room, Non Smoking (4 beds) [Yuragi]

Separate bathtub and shower, spring water bathtub, designer toiletries

SKY private open-air hot spring Suite room, Non Smoking (4 beds) [Yuragi]

  • 150 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Private Hot Spring Suite Room, Non Smoking (4 beds) [Yuragi]

Private Hot Spring Suite Room, Non Smoking (4 beds) [Yuragi] | 1 bedroom, premium bedding, down duvets, memory-foam beds

Private Hot Spring Suite Room, Non Smoking (4 beds) [Yuragi]

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Private open-air hot spring Suite room, Non Smoking (2 beds) [Yuragi]

1 bedroom, premium bedding, down duvets, memory-foam beds

Private open-air hot spring Suite room, Non Smoking (2 beds) [Yuragi]

10.0 out of 10
Exceptional
(4 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Private hot spring Suite room, Non Smoking (2 beds) [Yuragi]

1 bedroom, premium bedding, down duvets, memory-foam beds

Private hot spring Suite room, Non Smoking (2 beds) [Yuragi]

  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for [Newly opened in 2024] Private hot spring Suite room, Non Smoking (3 beds) [Ibuki]

[Newly opened in 2024] Private hot spring Suite room, Non Smoking (3 beds) [Ibuki] | 1 bedroom, premium bedding, down duvets, memory-foam beds

[Newly opened in 2024] Private hot spring Suite room, Non Smoking (3 beds) [Ibuki]

  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for [New 2024] Private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

[New 2024] Private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki] | 1 bedroom, premium bedding, down duvets, memory-foam beds

[New 2024] Private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for [New 2024] FOREST private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

1 bedroom, premium bedding, down duvets, memory-foam beds

[New 2024] FOREST private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

  • 180 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Newly opened in 2024] Connecting Villa, Non Smoking (4 beds) [Ibuki]

Fridge, electric kettle, coffee grinder

[Newly opened in 2024] Connecting Villa, Non Smoking (4 beds) [Ibuki]

  • 2 bedrooms
  • Sleeps 7
  • 4 Large Single Beds

View all photos for [Newly opened in 2024] Private hot spring Suite room with courtyard (3 beds) [Ibuki], Non Smoking

[Newly opened in 2024] Private hot spring Suite room with courtyard (3 beds) [Ibuki], Non Smoking | 1 bedroom, premium bedding, down duvets, memory-foam beds

[Newly opened in 2024] Private hot spring Suite room with courtyard (3 beds) [Ibuki], Non Smoking

  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

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About this property

Hakone Retreat villa 1/f

Boardwalk/promenade hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Hakone Retreat villa 1/f offers 18 accommodations with fireplaces and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and minibars. Bathrooms include a separate bath and shower, spring water baths, slippers and designer toiletries. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Hot springs and complimentary bicycles are featured at the hotel.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen). There are hot springs on site.

During your stay at Hakone Retreat villa 1/f, you're just a quick walk from Sengokuhara Onsen. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine while dining at 料亭　俵石
  • Japanese breakfast served daily for a fee
  • Indulge with body scrubs, facials or body treatments at the spa
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes hot springs, complimentary bicycles and hiking/biking trails
  • Just a 4-minute drive from Ōwakudani and 5 minutes from Hakone Open Air Museum
Hakone Retreat villa 1/f offers its guests a full-service spa, hot springs, and complimentary bicycles. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a terrace, and an arcade/games room are also featured at Hakone Retreat villa 1/f. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hakone hotel.

For a fee, guests can enjoy a Japanese breakfast daily from 7:30 AM to 9:30 AM.
料亭　俵石 – This restaurant specialises in Japanese cuisine and serves breakfast and dinner.
WOODSIDE dining – This restaurant specialises in farm to table cuisine and serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:30 AM for a fee: JPY 4,700 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Kaiseki meal
  • Snack bar/deli

Restaurants on site

  • WOODSIDE dining
  • 料亭　俵石

Things to do

  • Arcade/game room
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot springs
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hot springs
  • Hot stone massages
  • Public indoor mineral hot springs (onsen)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)
  • Genkan (entryway)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee grinder
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [In Room]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 4700 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to In Room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The room rate does not include extra bedding or half board meals for children ages 0-12 Guests may request meals for children at check-in. Meal surcharges apply.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

HYOSEKIKAKU Hotel Hakone
HYOSEKIKAKU Hotel
HYOSEKIKAKU Hakone
Nest Inn Villa Suite
Nest Hakone Villa Suite
Hakone Retreat Villa 1/f Hotel
Retreat Villa 1/f Hotel
Retreat Villa 1/f
Hotel Hakone Retreat Villa 1/f Hakone
Hakone Hakone Retreat Villa 1/f Hotel
Hotel Hakone Retreat Villa 1/f
Hakone Retreat Villa 1/f Hakone
HYOSEKIKAKU
Nest Inn Hakone Villa Suite
Hakone Retreat villa 1/f Hotel
Hakone Retreat villa 1/f Hakone
HAKONE RETREAT VILLA by Onko Chishin
Hakone Retreat Villa 1/f Adults Only
Hakone Retreat villa 1/f Hotel Hakone

Hakone Retreat villa 1/f Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 81 out of 100 reviews
Rating 8 - Good. 9 out of 100 reviews
Rating 6 - Okay. 7 out of 100 reviews
Rating 4 - Poor. 1 out of 100 reviews
Rating 2 - Terrible. 2 out of 100 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place for a weekend get away. Everything in the town closes at 5 so be mindful of that when visiting the town. Food is very good and highly suggest trying the Japanese style breakfast at least once. It was a very neat experience. Traditional breakfast was very basic.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the traditional Japanese dinner ! Everything was lovely and the staff was very responsive. Beautiful and peaceful grounds, recommend a private onsen.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! We loved having the private onsen since was have a lot of tattoos, the was Japanese dinner was the best food we had our whole two weeks in Japan. The staff was so friendly, professional and extremely helpful. We would love to come back as soon as we can!
Stayed 2 nights in Jul 2025

10/10 Excellent

Roman

Travelled with family
Liked: Amenities
This place was amazing and so relaxing. The staff was excellent. They were very friendly and very helpful. The villas were so relaxing. Praying that I can come back again.
Stayed 1 night in Jul 2025

10/10 Excellent

Julia, Brooklyn

This place is simply fantastic! I stayed in villa #17, and it was an incredible experience. It was the most relaxing I’ve ever had. I thoroughly enjoyed my stay and highly recommend it if you’re in the Hakone area.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yuriy, Manhattan Beach

Liked: Cleanliness, amenities, property conditions & facilities
Amazing tranquil stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Shamsad

Stayed 1 night in Jul 2025

6/10 Okay

Britanny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Comfortable bedding. Food options are very limited. Check in Process a bit complicated. Also there was mold on the ceiling of our private onsen. The public onsen isnt much bigger than the private one in the villa. Not as great as expected for the nightly price.
Stayed 1 night in May 2025

8/10 Good

chandrasekar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay Absence of vegetarian options at breakfast and dinner made it a place I would never choose again
Stayed 1 night in May 2025

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent retreat

We stayed one night while visiting Hakone and wish we had extended our stay. This is an amazing property with an amazing staff. It was a peaceful and relaxing break after enjoying Tokyo. I would definitely come back for a couple more days.
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top 10 Travel Experience!

An amazing experience!10/10 we would recommend to anyone traveling to Japan. Nuru-san was wonderful, very attentive, kind, helpful, and taught us so much about Japanese cuture and the food during the exquisite dining experience. Chef Akitoshi Hamanaka-sama is a talented artist and very detailed and passionate about his work. He was also considerate to accommodate a vegetarian diet with a variety of food showcasing Japan’s varied cuisine, and prepared the most memorable wagyu. Thank you to the staff for their hospitality!
Stayed 2 nights in Mar 2025

8/10 Good

Dominic

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and relaxing room with private Onsen

An really amazing and comfortable room with a private onsen. Very relaxing and beautiful. The check in process was a bit confusing and it was hard to communicate with the staff about the local area and getting around so it made departure a bit complicated. Highly recommend if you want to just relax and stay onsite. The meals were plentiful and delicious.
Stayed 1 night in Mar 2025

10/10 Excellent

Mohamed

Stayed 2 nights in Mar 2025

10/10 Excellent

LaDonna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a special place with excellent service. The private onsen was wonderful! The room/cabin was so comfortable, clean, spacious, well stocked, excellent products, safe, and private. The first dinner menu was one of the best Kaiseki experiences. The chef is talented! The second menu was good- but a step away from the first. My only recommendation would be to include non-alcoholic beverages with the included meals. These were available at an additional cost which is not consistent with the luxury and exclusivity of this property. Would highly recommend this property for anyone wanting a few days of quiet luxury, an onsen experience and peaceful beautiful outdoor surroundings.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and unique property

Amazing property. Peaceful and quiet, away from the hustle and bustle of downtown Hakone. Felt like we were the only ones for miles. 1st class service by the staff.
Stayed 2 nights in Nov 2024

4/10 Poor

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I would skip this retreat if you are looking for a nice Onsen. Our cabin was not properly cleaned, where we saw visible dust, cobwebs, and a giant spider! The view from our cabin was not like the gorgeous pictures on their listing. We were quite disappointed overall, especially with what we paid.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a ryokan with a private onsen with kaiseki meal package and had a great time. Staff was attentive and helped transport you around the facility via golf cart at request - this helped immensely with luggage transportation up and down the hillside that the property sits on. The kaiseki meals were well prepared and the staff spoke some English.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mellani

Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hakone Retreat is a gorgeous getaway with a wonderful staff that is always available to assist you. We stayed in one of the private onsen villas, room 3, and it was absolutely everything we could dream of. The hours of operation for the entire property take a little getting used to (the cafe, the lounge and woodside restaurant) but we figured it our and had a fantastic, relaxing time.
Stayed 2 nights in Sep 2024

2/10 Terrible

Spencer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Claris

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place.
Stayed 2 nights in Jul 2024