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TK123 Hanoi Hotel

3.0 star property

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Photo gallery for TK123 Hanoi Hotel

Interior entrance
Junior Suite | Minibar, in-room safe, desk, blackout curtains
Junior Suite | Minibar, in-room safe, desk, blackout curtains
Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
34 Nam Ngu, Cua Nam, Hoan Kiem, Hanoi, 100000
  • Hoa Lo Prison Museum
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Hoan Kiem Lake
    ‪13 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout curtains

Superior Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite (with Bathtub)

Suite (with Bathtub) | Minibar, in-room safe, desk, blackout curtains

Suite (with Bathtub)

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite 3pax

Family Suite 3pax | Minibar, in-room safe, desk, blackout curtains

Family Suite 3pax

  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, blackout curtains

Family Suite

  • Sleeps 4
  • 2 Queen Beds

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About this property

TK123 Hanoi Hotel

Hotel with a 24-hour front desk, a quick walk to Hoa Lo Prison Museum
Along with a restaurant, this hotel has a snack bar/deli and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
TK123 Hanoi Hotel offers 54 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at TK123 Hanoi Hotel. During your stay, you're just a quick walk from Train Street. Enjoy features like free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Ambassadors’ Pagoda and Hoa Lo Prison Museum
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at TK123 Hanoi Hotel.
TK123 Hanoi Hotel has a restaurant on site.
Room service is available.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
TK123 Hanoi Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The property offers its sauna and Jacuzzi facilities to men only.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

1-2-3 Hanoi
Hotel 1 2 3 Hanoi
TK123 Hanoi Hotel Hotel
TK123 Hanoi Hotel Hanoi
HOTEL 1 2 3 HANOI Hoan Kiem
TK123 Hanoi Hotel Hotel Hanoi

TK123 Hanoi Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 82 out of 152 reviews
Rating 8 - Good. 52 out of 152 reviews
Rating 6 - Okay. 12 out of 152 reviews
Rating 4 - Poor. 3 out of 152 reviews
Rating 2 - Terrible. 3 out of 152 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Duc Tuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

6/10 Okay

Subitha

Travelled with group
Liked: Cleanliness, staff & service

Incredibly high bathtub/shower combo

The room had shower in the bathtub which was built a meter higher up. If you are not mindful of this extraordinary design fault you will fall
Stayed 1 night in Jul 2024

8/10 Good

Dominik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a very central location, close to the old quarter but still quiet from the busy streets. We selected this hotel as a second option after the first fell through and it did not disappoint. Helpful and friendly staff, clean room, small downsides would be that we could hear our neighbours in the evening when they returned late from outside, also the breakfast would benefit from more options like yoghurt, cheese, ham and similar. Otherwise a nice place!
Stayed 6 nights in Apr 2024

10/10 Excellent

Amy

Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Disliked: Room comfort

Tour hotel

Generally the hotel was value for money. The hotel staff were very good and helpful. At the time of my visit Hanoi was subject to a cold spell of weather and the hotel's heating system could not cope causing the rooms to be uncomfortably cold. The hotels location is very convenient.
Stayed 3 nights in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 1st room was too small to open my suitcase even on the floor. I had one request; a room with a window. Second room had a sealed window with metal bars. They said that all their rooms except the suites with balconies have sealed-off windows with metal bars. There is one very narrow stairs, maybe about 2 to 2.5 feet wide. A death trap in an emergency. Also their “hallways” are extremely narrow and room doors are close to one another. You can hear voices from next room or the hallway like they are in your own room. My mattress was worn out and collepsed, felt metal on my back, maybe they keep mattresses for an eternity (see pic).Sheets were dirty and bugs in the room. Inop Safe box with dead battery and other inop stuff. Shower water did not drain. Too many issues to list all. A never of them to charge a penalty to move out, but had to move out. Employees, even the liar frontdesk jerk, seemingly nice, but turned out to be just outwardly. Don’t know how they have good reviews. I hope they post even bad reviews like this.
Mattress brand name is ETERNITY
They said that the metal bars were to keep their guest from tossing out the cigarette butts
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Phrixos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

SURESH C

Business traveller
Stayed 5 nights in Sep 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really liked the location of the hotel down a quiet ish alley with good eateries around. Big light comfortable room with fast wifi and a desk. I used it for a work meeting. Decent breakfast with pho, eggs, fruit, salads, toast etc. pleasant helpful staff - laundry came back quick!
Stayed 2 nights in Feb 2023

6/10 Okay

Felix Francois

Business traveller
Liked: Cleanliness, staff & service

If it's the cheapest option, go for it.

Decent hotel, was the cheapest option so definitely good value for the price. Breakfast wasn't that great, they changed some dishes sometimes, some days I just ate fruit because the only other option was boiled vegetables and greasy eggs. Only have one size of cup available for example, which is really tiny and means you get to have two sips of tea and then have to go get up and pour another tiny cup for yourself. Room was ok, I got upgraded to the deluxe or something, thought I didn't have a window at first because it was so small. Bed was two double beds put together so you had this uncomfortable bump in the middle where the two beds connected. Staff were all friendly, but sometimes seemed more interested in selling you their version of something than helping you find it. As I was moving to Hanoi and just staying for one week while house hunting, I needed to go find a store where I could get a sim card and data plan for the next few months set up as well as buy a new phone, the hotel wanted to sell me their sim cards instead and when I mentioned I needed to go to an actual store to buy a local phone they lost interest in helping me.
Stayed 9 nights in Jan 2023

10/10 Excellent

Toshihiko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located but in silent environment; kind and friendly staffs ready to support; nice, well-maintained and cosy room; good buffet breakfast with warm chicken pho soup served by waiter/waitress
Stayed 5 nights in Dec 2022

10/10 Excellent

Yannic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was located in a great location close to transport, the Museum of Ethnology and the historical Changi Prison. The room was very comfortable and well appointed and bery cheap for the standard.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

dan

this is great business trip. The breakfast was so good.
Stayed 4 nights in Aug 2018

8/10 Good

Allan A.

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and friendly staff. Well done to everyone ! Clean room and nice location -taxi service to the airport is also good.
Stayed 4 nights in Aug 2017

10/10 Excellent

SHIN HYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality for price

I got a recommendation from a friend of mine before visiting this hotel. Location is not bad, close to the center of Hoan Kiem lake, taking 15 minutes by walk. Receptionists were friendly and kind to guide me, Room condition is so neat and clean with good amenities. (3 bottles of complimentary water !) Bed was spacious enough and soft. Soundproof was good as I didn't hear any noise from outside. Wifi is also working well. Best part of me was breakfast, Japanese style rice & curry, delicious sandwiches provided.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean hotel with spacious rooms. After checking out, we stayed in another area for one night, but it was difficult to take our carry-on case with me, so we asked if staffs could keep our carry-on case for a day, and they kindly agreed. Thank you very much for your help.
Stayed 3 nights in Feb 2025

10/10 Excellent

Norifumi

Liked: Cleanliness, staff & service, property conditions & facilities
シャワーの温度が低かったが、翌日にはフロントが対応してくれた。
Stayed 6 nights in Jan 2025

10/10 Excellent

Akihito

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024