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Hanoi Oriental Hotel

2.5 star property

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Photo gallery for Hanoi Oriental Hotel

Interior detail
Shower, free toiletries, hair dryer, slippers
Dining
Dining
Family Room | Minibar, desk, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
49 Hang Be, Hang Bac, Hanoi, Hanoi, 100000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Thang Long Water Puppet Theatre
    ‪2 min walk‬
  • Hanoi Old Town Night Market
    ‪3 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Triple Room

Triple Room | Minibar, desk, free WiFi

Triple Room

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Twin Room

Twin Room | Minibar, desk, free WiFi

Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room | Minibar, desk, free WiFi

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Minibar, desk, free WiFi

Family Room

  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed

View all photos for Single Room

Interior

Single Room

  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Hanoi Oriental Hotel

Hotel with a 24-hour front desk, steps from Thang Long Water Puppet Theatre
Dry cleaning, a 24-hour front desk and tour/ticket assistance are available at this hotel. WiFi in public areas is free. Other amenities include a corner/local shop and a front desk safe.
Hanoi Oriental Hotel offers 10 air-conditioned accommodations with minibars and complimentary slippers. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hanoi Oriental Hotel, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, dry cleaning service and a round-trip airport shuttle (surcharge) are available.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent and scooters/mopeds to rent
  • Steps from Thang Long Water Puppet Theatre and 3 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
As a guest of Hanoi Oriental Hotel, you'll find tour/ticket assistance, dry cleaning/laundry services, and a corner/local shop. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hanoi Oriental Hotel also features a front desk safe and a lift.

Smoking is allowed in designated areas at this Hanoi hotel.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Hanoi Oriental Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hanoi Oriental
Hanoi Oriental Hotel Hotel
Hanoi Oriental Hotel Hanoi
Hanoi Oriental Hotel Hotel Hanoi

Hanoi Oriental Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

5.8/10

Cleanliness

5.8/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

8/10 Good

ROBERT

Liked: Cleanliness, staff & service

Hanoi stay hotel

The front desk is very friendly and nice and if you book taxi to airport from the hotel, you get a better price, but lets them know which terminal (1 or 2) to avoid going to wrong terminal because the taxi driver don't talk much English.
Stayed 2 nights in Jan 2019

8/10 Good

ROBERT

Liked: Cleanliness, staff & service

Hanoi trip

The service desk is friendly
Stayed 2 nights in Jan 2019

8/10 Good

SOON BONG

저렴한비용으로 혼자여행추첨

비록 건물은 오래되고 시설도 낡았으나 친절하게해주셨고 비용도 저럼하게 잘지냈습니다
Stayed 2 nights in Feb 2020

2/10 Terrible

NHU THEM

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schlecht. Absolut nicht zu empfehlen.

Ich habe ein Zimmer mit Balkon gebucht. Bekommen habe ich ein Zimmer ca. 9qm und ohne Fenster. Es stinkt , mufft, ist unsauber. Unmöglich dort zu schlafen. Ich habe nur eine Nacht ausgehalten. Am nächsten Tag muss ich ein anderes Hotel nehmen, obwohl ich 5 Tage gebucht und bezahlt habe. Finger weg von diesem Hotel !
Zimmer mit Balkon gebucht und so ein bekommen
Es mufft
ist schmutzig
Mit Karton ein Loch an der Wand zu decken
Stayed 5 nights in Oct 2019

4/10 Poor

plasman

Disliked: Room comfort
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018