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Hotel ITC Ciudad de Haro

2.0 star property

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Photo gallery for Hotel ITC Ciudad de Haro

Living area
Daily buffet breakfast (EUR 14 per person)
Seasonal outdoor pool
Reception
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pool
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Carretera Nacional 124, Km 41, Haro, 26200
  • Bodegas Muga
    ‪2 min drive‬
  • Bodega La Rioja Alta
    ‪2 min drive‬
  • Bodegas Ramon Bilbao
    ‪3 min drive‬
  • Logrono (RJL-Agoncillo)
    ‪41 min drive‬

Room options

View all photos for Double or Twin Room

1 bedroom, desk, blackout curtains, free cots/infant beds

Double or Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

1 bedroom, desk, blackout curtains, free cots/infant beds

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, desk, blackout curtains, free cots/infant beds

Quadruple Room

  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room

1 bedroom, desk, blackout curtains, free cots/infant beds

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, blackout curtains, free cots/infant beds

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel ITC Ciudad de Haro

Hotel in Haro with seasonal outdoor pool and 24-hour front desk
Along with a seasonal outdoor pool, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, a garden, multilingual staff assistance and a reception hall are on-site.
Hotel ITC Ciudad de Haro offers 62 accommodations with a hairdryer and blackout curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Hotel ITC Ciudad de Haro, you'll be within walking distance of Bodega Martínez Lacuesta. Free WiFi in public areas, breakfast (surcharge) and a seasonal outdoor pool are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • 12 minutes on foot from Bodega Martínez Lacuesta and a 2-minute drive from Bodega La Rioja Alta
  • Dogs welcome for a fee
As a guest of Hotel ITC Ciudad de Haro, you'll find a seasonal outdoor pool, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hotel ITC Ciudad de Haro also features a garden and a lift.

This Haro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day, plus a one-time cleaning fee of EUR 25
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Pet fee: EUR 12 per pet, per day plus a one-off EUR 25 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 24 June and close on 30 September.

Property is also known as

Ciudad De Haro Hotel
Hotel ITC Ciudad de Haro Haro
Hotel ITC Ciudad de Haro Hotel
Hotel ITC Ciudad de Haro Hotel Haro

Hotel ITC Ciudad de Haro Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 26 reviews
Rating 8 - Good. 9 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 4 out of 26 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
First, you must have a car if you plan to stay in Haro. Transportation, including taxis, are extremely limited and difficult to use. This fact is even more so if you stay at Hotel ITC Ciudad de Haro. This hotel is about a 25-minute walk uphill to the downtown area and you must cross a highway, which we were told multiple times is officially illegal. If you do have a car, this hotel is perfectly fine for a few nights, especially if you consider the cost. It is a great value. That said, don't expect a four star hotel. As others have noted, the hotel is old and has some deferred maintenance issues. Likewise, the WiFi is extremely slow so don't expect to stream anything or make WiFi calls. Finally, the staff at the hotel are wonderful. They were always helpful and attentive. Enjoy!
Stayed 4 nights in May 2025

2/10 Terrible

Eric

Disliked: Staff & service, property conditions & facilities

More like the Norman Bates Motel!

There were some positives about our stay here. The receptionist Alba was very friendly, professional and helpful. The bed was clean and comfortable and it was only an hour from Bilbao. However when we arrived we were greeted by a huge pile of dirty sheets outside our room; the room was looking very tired, the sofa was marked and unclean as was the shower curtain. The lights in the lounge area did not work. The breakfast room was a scene of neglect, with most tables left with people’s half eaten breakfast, the food selection was poor and quite unappetising. Worst was that there were no staff at all working in the room. All the dirty plates were left on tables, there were no bowls left for the cereal and the juice had run out.
Stayed 1 night in May 2025

8/10 Good

Ronald

Stayed 1 night in May 2025

4/10 Poor

isabelle

Liked: Cleanliness
Très mécontente du prix pour mon chien
Stayed 1 night in May 2025

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilo

Hotel de ruta, hemos parado una noche. Justo para dormir.
Stayed 1 night in May 2025

6/10 Okay

Raquel

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025