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Classic Lodges The Old Swan Hotel

3.5 star property

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Photo gallery for Classic Lodges The Old Swan Hotel

Exterior
Exterior
Bar (on property)
Gazebo
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry

Explore the area

View in a map
Swan Road, Harrogate, England, HG1 2SR
  • Turkish Baths and Health Spa
    ‪3 min walk‬
  • Harrogate Convention Centre
    ‪6 min walk‬
  • Harrogate Theatre
    ‪6 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪23 min drive‬

Room options

Executive Double Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Single Bed

View all photos for Single Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Single Room

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Suite

Superior Suite | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Suite

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Executive Double or Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 239 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Executive Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Double Room

8.0 out of 10
Very good
(26 reviews)
  • 180 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Classic Double or Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 180 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Property amenity

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very good, 1,002 reviews
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About this property

Classic Lodges The Old Swan Hotel

Hotel in Harrogate with 24-hour front desk and restaurant
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning and a 24-hour front desk.
Classic Lodges The Old Swan Hotel offers 136 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Classic Lodges The Old Swan Hotel. During your stay, you're just a quick walk from Mercer Art Gallery. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Enjoy British cuisine while dining at Wedgwood Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Mercer Art Gallery and Valley Gardens
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at the business-friendly Classic Lodges The Old Swan Hotel. Parking is available for a fee.

This Harrogate hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.
Wedgwood Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wedgwood Restaurant

Things to do

  • Library

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 15.95 for children
  • Self-parking fee: GBP 12.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Old Swan Hotel Harrogate
Old Swan Hotel
Old Swan Harrogate
Old Swan
Classic Lodges Old Swan Hotel Harrogate
Classic Lodges Old Swan Hotel
Classic Lodges Old Swan Harrogate
Classic Lodges Old Swan
Classic Lodges The Old Swan
Classic Lodges The Old Swan Hotel Hotel
Classic Lodges The Old Swan Hotel Harrogate
Classic Lodges The Old Swan Hotel Hotel Harrogate

Classic Lodges The Old Swan Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 392 out of 1002 reviews
Rating 8 - Good. 353 out of 1002 reviews
Rating 6 - Okay. 164 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mrs Kathleen

Well situated in reach of the town centre
Stayed 2 nights in May 2025

6/10 Okay

Graham

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Good central location, breakfast, bar service (only 1 girl but she was efficient and friendly but needed more staff). Only 1 small lift. Poor ventilation in room. Overnight parking expensive. Restricted dinner menu.
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Liked: Amenities, property conditions & facilities
Everything
Stayed 1 night in May 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Place was nice. I like to use a fire stick and the tvs are old and don’t have the original remote so can’t change hdmi etc
Stayed 3 nights in May 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and dog friendly

Lovely hotel and great service. We were down for 2 nights with our dog. Pet friendly hotel, lovely grounds for us and the dog. Very friendly service and location. Had to pay on site parking which was not ideal but is pretty standard I guess in that area.
Stayed 2 nights in May 2025

8/10 Good

Agnieszka

Liked: Staff & service
2 night stay 2 night stay for bank holiday weekend with a dog We were allocated a third floor bedroom which was incredibly warm and the window couldn’t open any further. We were then moved to bedroom on 2nd floor which was much more airy and better standard. Breakfast was really nice and you could help yourself to cold and warm selection. Nice open grounds for walks with dog - close to city centre and all the restaurants
Stayed 2 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Shaun

Business traveller, Travelled with partner
Liked: Cleanliness
I have never had a room allocated that was as cold as it was. The corridor was warmer. An oil filled radiator was supplied for the second night that made things bearable. The breakfast was not what should be expect3d the cooked breakfast was just warm rather than hot and the fried eggs on the first day were not good, staff did offer to replace them but time was against this. Rather dissappointing stay
Stayed 2 nights in May 2025

8/10 Good

Jo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very comfortable nights sleep followed by a very nice breakfast in the morning
Stayed 1 night in May 2025

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities
Lovely Hotel Staff fantastic Our room was up the top and overlooking the rear so not the best Breakfast good Evening meal very poor Menu needs a revamp and very over cooked
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the kindness and consideration or the staff throughout my stay that made this a welcoming, relaxed stay. Would highly recommend this hotel
Stayed 2 nights in May 2025

8/10 Good

Grahame

Wonky television

Friendly Staff.. television powered on a wonky wall setting difficult to use and view . Once again we were faced with a £12 parking charge which is a sneaky way of upping the room rate. However, we have a disabled badge and we’re able to park in the street. Good breakfast, we will stay again when on business in Yorkshire.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Stayed 1 night in May 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, we will definitely return
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Travelled with partner
Beautiful old hotel & well maintained. The staff was very helpful- front desk excellent , restaurant excellent, pub excellent. The location is fantastic and a quick walk to some great restaurants and the Turkish baths. We also walked to the city park and to Harlow car Gardens from the hotel.
Stayed 2 nights in May 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

We did feel that we were at the back of beyond with our room. A long way to walk to. But it was a good standard for the money we paid. But we do like the hotel and breakfast was lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Clare

Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Travelled with partner, Travelled with group
Liked: Amenities
What a charming hotel. Full of character with a great team in a perfect location a few minutes walk to Harrogate centre. Definitely recommended.
Stayed 1 night in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service

Nice spot

Nice old fashioned hotel clean and warm in fact a little too warm in the morning when the heating came on but ok for an overnight stay
Stayed 1 night in Apr 2025

10/10 Excellent

Adal

Stayed 1 night in Apr 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with most of my stay except the old heating system that made a banging sound every 5 minutes when the heating was going off at night then again at 6 am disturbing my sleep. Being able to leave luggage on arrival and departure was excellent. The food in the restaurant was very good.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2025

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