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City Partner Hotel HollÀnder Hof

3.5 star property

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Photo gallery for City Partner Hotel HollÀnder Hof

Exterior
Bar (on property)
Exterior
Business centre
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Neckarstaden 66, Heidelberg, BW, 69117
  • Marktplatz
    â€Ș3 min walk‬
  • University of Heidelberg Old Campus
    â€Ș5 min walk‬
  • Heidelberg Castle
    â€Ș6 min walk‬
  • Mannheim (MHG)
    â€Ș14 min drive‬

Room options

View all photos for Single Room

Single Room | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Superior Double Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Double Room

9.4 out of 10
Exceptional
(39 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room | Room amenity

Superior Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

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About this property

City Partner Hotel HollÀnder Hof

Riverfront hotel in Heidelberg with a 24-hour front desk
Concierge services, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site.
City Partner Hotel HollÀnder Hof offers 39 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 22-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include fans and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

City Partner Hotel HollÀnder Hof's great location gets high marks from our customers. During your stay, you're just a quick walk from Marktplatz. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Marktplatz and 13 minutes on foot from Heidelberg Castle
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
As a guest of City Partner Hotel HollÀnder Hof, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly City Partner Hotel HollÀnder Hof also features concierge services, complimentary newspapers in the lobby, and laundry facilities.

This 3.5-star Heidelberg hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 22 per person

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 9.00 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 22.0 per night.
  • Cots (infant beds) are available for EUR 12.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 22.00 per person
  • Airport shuttle fee: EUR 170 per person (one-way)
  • Nearby parking fee: EUR 15.00 per day (299 ft away)
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 12.0 per night
  • Rollaway bed fee: EUR 22.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a smoke detector
City Partner Hotel HollÀnder Hof offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

City Partner HollÀnder Hof
City Partner HollÀnder Hof Heidelberg
City Partner Hotel
City Partner Hotel HollÀnder Hof
City Partner Hotel HollÀnder Hof Heidelberg
HollÀnder Hof
Hotel City Partner
Hotel HollÀnder Hof
City Partner Hollander Hof
City Partner Hotel HollÀnder Hof Hotel
City Partner Hotel HollÀnder Hof Heidelberg
City Partner Hotel HollÀnder Hof Hotel Heidelberg

City Partner Hotel HollÀnder Hof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 626 out of 892 reviews
Rating 8 - Good. 221 out of 892 reviews
Rating 6 - Okay. 39 out of 892 reviews
Rating 4 - Poor. 4 out of 892 reviews
Rating 2 - Terrible. 2 out of 892 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location! Close to the old bridge and old Heidelberg. Staff was very friendly and helpful with recommendations of where to eat. Great options for breakfast - buffet or continental. Air conditioned and elevators which I now know can't be assumed. Our favorite of the 3 hotels we stayed in on recent Europe trip.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We lived in Germany over a decade ago and Old Town was a regular weekly visit for us. Staying at the Hollander was incredible! It’s beautiful, rush with history and within walking distance to everything local, including hopping on the train!
Stayed 7 nights in May 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
What a beautiful town and a beautiful hotel. I highly recommend for your stay in Heidelberg, the room was clean and comfortable and the staff was exceptionally helpful and friendly - perhaps the best staff we encountered during a 10 day 5 city EU tour. The hotel is very close to all the attractions and dinning options, room was spacious and clean. It's not a modern hotel, but it's not a modern city.
Stayed 1 night in May 2025

8/10 Good

Paul, San Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location and view from room was great. Clean and comfortable. Ended up getting ADA room and toilet was way too high. Due to high occupancy no other room with view was available for same price. Did not want to upgrade to suite for one night. Staff did not explain property or amenities (e.g. Wi-Fi etc.). Breakfast buffet looked great ordered a la carte and it was plenty and very tasty.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and respectful staff. Right by the old bridge and the Altstadt.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great view and friendly, welcoming staff. Check-in open 24 hours. An abundance of restaurants within walking distance. It can be noisy with the windows open at night since you are right in town, but it didn't bother us.
Stayed 2 nights in Apr 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old fashioned hotel in the heart of the Old Town. Excellent position for sightseeing overlooking the river. The room was large, very comfortably furnished and spotlessly clean. I would highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

MARTHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful when i got sick and needed to stay another night. Also, helpful with typical travelers issues and questions. Friendly breakfast staff and good food added to the experience.
Stayed 2 nights in May 2025

10/10 Excellent

Kaleigh

Liked: Cleanliness, staff & service, property conditions & facilities
It was absolutely perfect. It was close to the hiking trail I wanted to go on, close to everything within walking distance. I will stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Deann, Cincinnati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Close to old bridge and castle. Very pleasant reception. Breakfast very nice. Comfortable room. Loved Vetters for dinner
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location, we went for an upgraded room over looking the River. Stunning views. Great hosts, would definitely be back. Parking is nearby and costs €19 per night. Safe and secure
Stayed 1 night in Apr 2025

10/10 Excellent

weita

Travelled with family
Very friendly staff, heart of the alt stadt which help a lot in sightseeing
Stayed 2 nights in Mar 2025

10/10 Excellent

Steffani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so convenient to everything. Easily walkable to all of the highlights that Heidelberg has to offer. I had a beautiful view from my room looking at the river and the bridge. The hotel staff was so friendly and helpful. There were lots of restaurants around the hotel making it convenient to dine.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

We really enjoyed our stay at this lovely boutique hotel. Located in the heart of the historic part of Heidelberg, just feet from the picturesque old bridge.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central and comfortable stay.

The staff are wonderful and the location of Hotel Hollander Hof is absolutely perfect for a stay in Heidelberg. Very helpful staff made us feel very welcome. The rooms are warm, the beds comfortable. You’re right in the middle of the aldstadt only metres from the old bridge and great restaurants nearby.
The exterior of Hotel Hollander Hof.
Hotel Hollander Hof is right next to the old bridge in Heidelberg.
Stayed 3 nights in Jan 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Heidelberg

Great old hotel right next to the old bridge in downtown Heidelberg. Staff was excellent - helpful, efficient and sense of humor.
Stayed 4 nights in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful!
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, right outside the famous Heidelberg towers and our rooms over looked the bridge and the river! Perfection. Beautiful old world sitting room to grab a coffee and wait for the rest of our group! We were so lucky to be there for Christmas Markets. It was perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Karoun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at Alte Brucke, facing the river and a short block from main square (where the Christmas market is). Charming old hotel with friendly service. You can walk to all the sites (Heidelberg castle ruins) and at night, there are plenty of dining options within a block or two. Try to get a room with a view of the river.
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We have settled on this hotel as our favorite when in Heidelberg, which is most years. We have stayed 9-10 times in the past 12 years or so and highly recommend it. It has everything from great location, breakfast, and staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious with a view of the old bridge. The tub/shower was quite a high step. Centrally located to markets and attractions.
Stayed 7 nights in Dec 2024

8/10 Good

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location.
Stayed 2 nights in Nov 2024