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Country Inn & Suites by Radisson, Helen, GA

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Helen, GA

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout curtains, iron/ironing board, free WiFi
Children’s area
Lobby
Lobby
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
877 Edelweiss Strasse, Helen, GA, 30545
  • Place, Helen Festhalle
    ‪3 min walk‬
  • Place, Helen Arts & Heritage Center
    ‪6 min walk‬
  • Place, Alpine Helen/White County Convention and Visitors Bureau
    ‪8 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(30 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(16 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(124 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Helen, GA

Hotel in Helen with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site. Change of towels is available on request
Country Inn & Suites by Radisson, Helen, GA offers 62 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Country Inn & Suites by Radisson, Helen, GA. During your stay, you're just a quick walk from Chattahoochee River. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Chattahoochee River and Helen Festhalle
Country Inn & Suites by Radisson, Helen, GA offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Country Inn & Suites by Radisson, Helen, GA also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This Helen hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Country Carlson Helen GA
Country Inn Carlson Helen GA
Country Inn Suites by Radisson Helen GA
Country Inn & Suites by Radisson, Helen, GA Hotel
Country Inn & Suites by Radisson, Helen, GA Helen
Country Inn & Suites by Radisson, Helen, GA Hotel Helen

Country Inn & Suites by Radisson, Helen, GA Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 521 out of 1053 reviews
Rating 8 - Good. 269 out of 1053 reviews
Rating 6 - Okay. 138 out of 1053 reviews
Rating 4 - Poor. 70 out of 1053 reviews
Rating 2 - Terrible. 55 out of 1053 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Brian

Travelled with family
Disliked: Staff & service, property conditions & facilities
We were very disappointed with this hotel, specially after deciding to stay at a "chain" where you take certain things for granted like a professional service, and overall good condition of the rooms and general areas. We unfortunaly arrived to a room that probably shouldn't have been offered to any guest with humidity and cracks in the ceiling, dirty walls and rust in the bathroom. The hotel staff was unapologetic about the situation and mentioned "they havent had a chance to make repairs" and didnt even offer to move us to another room, thankfully after talking to Hotels.com customer service they arranged the change. The hotel in general is rundown and staff service is poor, definitely better options out there specially for the price.
Stayed 3 nights in Oct 2025

10/10 Excellent

Armando, Berwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ill ho back to the sane place next time
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service
This hotel is a great location, walking distance to everything in Helen. The room was average, not dirty but also not immaculately clean. Nice shower, comfy beds. Breakfast was what you would expect, and the staff was very friendly and helpful there. Only downside was the very scattered check in process — it really took an entire 20 minutes to get checked in. The desk staff was very friendly but also very confused. I would recommend this hotel.
Stayed 1 night in Oct 2025

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Stayed 4 nights in Oct 2025

10/10 Excellent

Cathy

Travelled with family
Everything was wonderful.
Stayed 1 night in Oct 2025

6/10 Okay

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved the place, the noise above us was bad

Love the place. The hotel is beautiful. Had a nice indoor pool, had a little gym room that was clean very convenient. The only thing that was bad was the noise from the kids in the room up above us. You could hear people walking around and jumping late at night It woke us up early in the morning too when they got up it would be so much better with younger kids lol bottom floor, and adult adults who were by themselves on the top floor
Stayed 2 nights in Oct 2025

2/10 Terrible

BILLY

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk lady was extremely rude originally. She wouldn’t look at my confirmation on my phone and the name she paired w/ our reservation wasn’t ours. She was very difficult.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l
Stayed 3 nights in Jul 2025

8/10 Good

Roxie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is, of course, small but sufficient for kids to play. Family friendly. Suite was very spacious, but could have used additional seating and lighting in main bedroom. Breakfast was good with a lot of variety
Stayed 1 night in Oct 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Ice maker on 3rd floor was broken, otherwise clean and convenient!
Stayed 3 nights in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Evelio

Stayed 1 night in Sep 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, looks newly updated, quiet and friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean, comfortable rooms, adequate parking. It is a great place for a weekend away.
Stayed 1 night in Sep 2025

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The place was nice and clean.
Stayed 1 night in Sep 2025

6/10 Okay

DENNIS

Liked: Staff & service, room comfort

Just okay for two nights

Bathroom sink drained very slowly as did the shower . Carpeting blackened the bottom of white socks in a matter of minutes. I didn't complain as I've stayed elsewhere in the area with worse conditions. I paid more for this place thinking it would be better. Breakfast was wonderful and staff is great! Walking distance to town.
Stayed 2 nights in Sep 2025

8/10 Good

Jeffrey

Liked: Staff & service
Disliked: Room comfort
The bed was old
Stayed 2 nights in Sep 2025

10/10 Excellent

Glancarlo

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Walter

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have to say that the staff at this hotel is one of the best I’ve experienced. They went above and beyond, were very friendly and personable a pleasure to deal with.
Stayed 2 nights in Sep 2025

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was accommodating with late arrival & early departure. I wish the breakfast would have been a little earlier instead of 7am.
Stayed 2 nights in Sep 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Janie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Never again

Slow check in process, was only given one keycard that actually worked so had to go back to the desk and get another but attendant was on her smoke break so had to go back a 3rd time. Very run down property and dirty. I booked a king suite and couldn’t use the sofa to even sit on without putting towels over it. The only good thing about it was the breakfast buffet
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Liked: Staff & service, room comfort
No comments
Stayed 5 nights in Sep 2025

8/10 Good

Leiah

Liked: Staff & service
Staff was really nice and helpful. Hotel room was not as clean as we hoped and a little outdated. But overall it served our needs.
Stayed 1 night in Sep 2025

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