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Mirabello Hotel

2.0 star property

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Photo gallery for Mirabello Hotel

Terrace/patio
Single Room | In-room safe, desk, soundproofing, iron/ironing board
Reception
Exterior
TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
20 Theotokopoulou St, Heraklion, Crete Island, 71202
  • Place, Historical Museum of Crete
    ‪2 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪5 min walk‬
  • Place, Heraklion Port
    ‪12 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪6 min drive‬

Room options

View all photos for Single Room

Single Room | In-room safe, desk, soundproofing, iron/ironing board

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | In-room safe, desk, soundproofing, iron/ironing board

Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, soundproofing, iron/ironing board

Economy Double Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room (External private bathroom)

Single Room (External private bathroom) | In-room safe, desk, soundproofing, iron/ironing board

Single Room (External private bathroom)

  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, soundproofing, iron/ironing board

Triple Room

  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room

Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, Ground Floor

Economy Twin Room, Ground Floor | In-room safe, desk, soundproofing, iron/ironing board

Economy Twin Room, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

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About this property

Mirabello Hotel

Hotel with a rooftop terrace, near Heraklion Port
A bar/lounge, a rooftop terrace and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site. Housekeeping is not available.
Mirabello Hotel offers 25 air-conditioned accommodations with a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and hairdryers.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Mirabello Hotel's central location. During your stay, you're just a quick walk from Monastery of St. Peter and St. Paul. You'll find features such as free WiFi in public areas, plus a bar and a rooftop terrace.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the central location and the helpful staff
  • Just a 2-minute drive from Heraklion Port and 6 minutes from Palace of Knossos
As a guest of Mirabello Hotel, you'll find a rooftop terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Mirabello Hotel also features a front desk safe and a lift.

This Heraklion hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Things to do

  • Bicycle rentals

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Mirabello Heraklion
Mirabello Hotel
Mirabello Hotel Heraklion
Mirabello Hotel Hotel
Mirabello Hotel Heraklion
Mirabello Hotel Hotel Heraklion

Mirabello Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 163 out of 377 reviews
Rating 8 - Good. 146 out of 377 reviews
Rating 6 - Okay. 50 out of 377 reviews
Rating 4 - Poor. 13 out of 377 reviews
Rating 2 - Terrible. 5 out of 377 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jeremy

Stayed 1 night in Jul 2025

10/10 Excellent

Enyu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and friendly staff. Close to everything. Recommended!
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great hotel at a fair price. Suited our needs for a quick stop in Heraklion!
Stayed 1 night in Jul 2025

10/10 Excellent

Enyu

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, air-conditioned, and had a quite a big and comfortable bed. Great location too, and the staff were very friendly and helpful. I had to check out a bit later than the regular time and was not charged extra. The bathroom was small, but that was a minor issue. Will come back if I visit Heraklion again!
Stayed 2 nights in Jul 2025

8/10 Good

Ana

Travelled with group
My friend and I stayed here for a week — overall, it was alright. The location is definitely the highlight, very close to the city centre and within walking distance of all kinds of transport, which made getting around super easy. The room itself was decently clean, but unfortunately the towels and sheets were dirty and stained, which wasn’t great. On the plus side, the staff were friendly and helpful whenever we had questions. Decent for the price, but could use some improvements.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Chaim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service team with wholehearted service

I would like to thank from the bottom of my heart the hotel staff who kindly and cheerfully assisted me when I was having a problem. I recommend the hotel because of the staff but also the atmosphere and the excellent location!
Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem, tucked away in a little corner in an area that we love.... Nice nearby bars for food and drinks (Siga Siga, Beer O'clock, Peskesi....) just off the mainstream tourist trap. Recommended 🤗
Stayed 1 night in Jun 2025

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and so helpful! Great location to the city center. Bus stops and the port were very walkable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Aruna

Travelled with partner
Liked: Cleanliness, amenities
The location was excellent - within walking distance to bars, restaurants and supermarkets. The sea front was very close, as were the main attractions. The room was clean and comfortable with tea and cofree making facilities provided. The staff at the front desk were excellent - helpful with directions to get where we wanted and with suggestions for restaurants. I would recommend this property without any hesitation. and easily accessible. We Venetian fortress and Morosini fountain was also
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The staff are friendly and helpful, also the hotel is situated in a great location for exploring Heraklion. The sea and city are at your doorstep. Beautiful city!!
Stayed 5 nights in May 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here two nights previously. This time my room was not quite so soundproof against what was happening in the street and also inside the building. The windows are double-glazed and I had to have the aircon on all night for the white noise. Otherwise it was the usual pleasant, comfortable stay.
Hotel is visible to the left, down Theotokopoulou. Bar/cafe Chagiata is in foreground - wonderful place
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
I had two separate rooms here on different nights and they really were soundproof. Loved the private balcony, loved having a lift (elevator), loved having a town map although I still got a bit bamboozled every time I went out. It would have been nice to have the option of breakfast especially on Monday morning as food shops all shut Sunday PM and I had to venture far to find a kiosk selling yoghurt and fruit/nut bars. And beer.
Stayed 2 nights in May 2025

6/10 Okay

Michal

Liked: Cleanliness, staff & service
There is no breakfasts, hotwatwr pressure is very limited
Stayed 5 nights in May 2025

8/10 Good

Patrizia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a reworked description of the Mirabello Hotel in Heraklion: --- I recently stayed at the Mirabello Hotel in Heraklion, and it was a wonderful experience. The rooms were spotless and well-maintained, ensuring a comfortable stay. The staff members were exceptionally friendly and always willing to assist, making me feel welcome throughout my visit. Additionally, the hotel's central location was perfect for exploring the city, with many attractions just a short walk away. I highly recommend the Mirabello Hotel for anyone looking for a pleasant stay
Stayed 2 nights in May 2025

10/10 Excellent

Dimitris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Arturas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, nice staff, and a short walk to the main square.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven, Beeton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Stayed one night. Staff order Ed the taxi for your us. Great area to be close to port, shopping and restaurants.
Stayed 1 night in Sep 2024

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was well-located in the heart of Heraklion, and the 24-hour desk was very helpful. We got a smaller room but it was still smaller than we expected. Otherwise, check-in and check-out was very flexible, and there’s a relatively cheap parking garage a short walk away if you rent a car.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicholas, Tigard

Liked: Cleanliness, staff & service, property conditions & facilities
For me , a wonderfully located hotel close to all places I like to go to in Iraklion.
Stayed 3 nights in Sep 2024

10/10 Excellent

Christina

Travelled with group
Liked: Amenities
Stayed 2 nights in Sep 2024

6/10 Okay

Tiffany

Central location, room small, but ok to stay for two nights
Stayed 2 nights in Aug 2024