The Swan at Hay Hotel
4.0 star property
Choose dates to view prices
Photo gallery for The Swan at Hay Hotel
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- 24/7 front desk
- Bar
- Room service
- Laundry
Explore the area
Church Street, Hay-on-Wye, Hereford, Wales, HR3 5DQ
- Hay CastlePlace, Hay Castle3 min walk
- The Old HousePlace, The Old House4 min walk
- The WarrenPlace, The Warren9 min walk
Room options
View all photos for Classic Double Room, 1 Double Bed
Classic Double Room, 1 Double Bed
9.09.0 out of 10
Wonderful
9 reviews
(9 reviews)
- City view
- Sleeps 2
- 1 Double Bed
View all photos for Superior Double Room
Superior Double Room
9.49.4 out of 10
Exceptional
9 reviews
(9 reviews)
- City view
- Sleeps 2
- 1 King Bed
View all photos for Superior Twin Room
Superior Twin Room
- 1 bedroom
- City view
- Sleeps 2
- 2 Single Beds
View all photos for Deluxe Double Room, 1 King Bed
Deluxe Double Room, 1 King Bed
8.68.6 out of 10
Excellent
4 reviews
(4 reviews)
- City view
- Sleeps 3
- 1 King Bed
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About this property
The Swan at Hay Hotel
Georgian hotel with 2 restaurants and 24-hour front desk
This hotel features 2 restaurants, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
The Swan at Hay Hotel offers 19 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Cable televisions are provided. This Hereford hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Swan at Hay Hotel. During your stay, you're just a quick walk from Hay Castle. Free WiFi in public areas, free self-parking and 2 restaurants are available.
- Free WiFi
- Free self-parking
- Enjoy British cuisine while dining at The Garden Room
- Full breakfast served daily for a fee
- Amenities include 2 meeting rooms, laundry facilities and a terrace
- On-site recreation includes archery
- Just a 4-minute walk from Hay Castle and 4 minutes on foot from Hay Cheese Market
- Cats and dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The Swan at Hay Hotel also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.
Smoking is allowed in designated areas at this 4-star Hereford hotel.
For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:00 AM.
The Garden Room – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
The Market Bar – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
1812 Bar – This bar specialises in British cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
Food and drink
- Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
- 2 restaurants
- A bar/lounge
- Coffee and tea in common areas
- Snack bar/deli
Restaurants on site
- 1812 Bar
- The Garden Room
- The Market Bar
Things to do
- Archery
Family friendly
- Laundry facilities
- Snack bar/deli
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
Guest services
- Housekeeping (daily)
Business services
- 2 meeting rooms
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Handrails in stairways
- Upper floors accessible by stairs only
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible lounge
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- 2 buildings
- 2 floors
- Banquet hall
- Built in 1812
- Designated smoking areas
- Georgian architecture
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Free toiletries
- Hair dryer
- Towels provided
Entertainment
- 32-inch TV with cable channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Limited room service
- Tea bags/instant coffee
More
- Desk
- Heating
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Laptop workspace
Policies
Check-in
Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- Pets: GBP 15 per pet, per night
- Only dogs and cats are allowed
- Maximum 2 pets
- Certain rooms only, restrictions apply
- You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation Service animals are exempt from fees.
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for GBP 15.0 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: from approximately GBP 15.00 per person
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 15.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
- Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
Hotel Hay
Swan Hotel Hay
Hereford The Swan at Hay Hotel Hotel
Swan Hay Hotel Hereford
Swan Hay Hereford
Hotel The Swan at Hay Hotel Hereford
The Swan at Hay Hotel Hereford
Swan Hay Hotel
Hotel The Swan at Hay Hotel
Swan Hay
Hereford The Swan At Hay
The Swan at Hay Hotel Hotel
The Swan at Hay Hotel Hereford
The Swan at Hay Hotel Hotel Hereford