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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, Tempur-Pedic beds, desk
Meeting facility
Point of interest
Exterior
Serves breakfast, lunch and dinner

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
2712 Southwest Fwy, Houston, TX, 77098
  • Rice University
    ‪2 min drive‬
  • Houston Zoo
    ‪4 min drive‬
  • MD Anderson Cancer Center
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, Tempur-Pedic beds, desk

Standard Room, 1 King Bed

7.2 out of 10
Good
(28 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Standard Room

8.2 out of 10
Very good
(10 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, Tempur-Pedic beds, desk

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(41 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Worklife)

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Standard Room, 1 King Bed (Worklife)

7.6 out of 10
Good
(16 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

1 bedroom, premium bedding, Tempur-Pedic beds, desk

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(10 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, Tempur-Pedic beds, desk

Junior Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Hotel with an outdoor pool, in the vicinity of Houston Natural Science Museum
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and a hairdryer. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Crowne Plaza Houston Med Ctr-Galleria Area by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Richmond Avenue. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 5 minutes by car from Children's Museum of Houston and 5 minutes from Houston Natural Science Museum
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Houston Med Ctr-Galleria Area by IHG. Parking is available for a fee.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
2712 Bistro and Bar – This bar serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19 per person
  • Covered self-parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 422 out of 1009 reviews
Rating 8 - Good. 203 out of 1009 reviews
Rating 6 - Okay. 149 out of 1009 reviews
Rating 4 - Poor. 101 out of 1009 reviews
Rating 2 - Terrible. 134 out of 1009 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

FLOR

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
No parking, and you have to pay additional.
Stayed 1 night in Apr 2025

2/10 Terrible

Fayaine

Stayed 3 nights in Apr 2025

8/10 Good

Nakiyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Keyao

Stayed 2 nights in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Apr 2025

4/10 Poor

Gerardo

Stayed 1 night in Apr 2025

10/10 Excellent

Madeline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well, first time to check in Crown Plaza was very happy because it’s pretty close to go to Rice University College. We’re very comfortable to stay, the receptionist was very kind, friendly and awesome. The room was clean and nice. I Love to recommend hundred percent. The price also is very reasonable. Thank you Crown Plaza Hotel.
2 queens bedroom
Stayed 1 night in Apr 2025

6/10 Okay

Alexis

Disliked: Staff & service
Stayed 4 nights in Apr 2025

8/10 Good

justin

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was nice and so were the staff. The hotel has a few run down items but nothing too bad.
Stayed 3 nights in Apr 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2025

2/10 Terrible

Denny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID - Dirty and not to be trusted

Old, dirty and Ola - the front desk manager, hung up on me when i asked to speak to a manager as they wouldnt refund me for early check out
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Service iffy, bldg old, breakfast BAD. Staff nice.

It was serviceable. It feels like it used to be a much higher-class hotel and has fallen on hard times. In general, the people were great to interact with, but the actual response was not good. Specific issues: - We went to the front desk and requested an extra pillow and blankets about 8:00 p.m., and were told no problem, they’ll send it up. Nobody ever came up. We went down again just after midnight and the staff had changed. The new people were abrupt and not very friendly and said sorry, housekeeping is gone and they had no pillows. I asked if they’d had them hours ago when we’d first asked, and got “You were misinformed.” No “sorry” or anything. - About 8:30, the toilet clogged and we went to the front desk to ask for a plunger or someone, and they said they’ll send someone. We waited for over an hour and went back down to ask again about the toilet, and someone finally came up. - The breakfast buffet was far lower quality than many free breakfasts; DEFINITELY not worth $19 per person. The description said they had waffles (no); an omelet bar (no); a variety of fresh fruit (some sad melon slices and an apple). Nothing else you couldn’t get at a gas station. Again, the *people* were fine, but they didn’t have much to work with. - The mini-fridge was missing a foot so it tips forward each time you open it. - Over half the channels on the TV were unavailable. - It seemed like only half the elevators were working the whole time. - Little things in disrepair.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leslie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff is awesome! Beds are so comfortable. Sheets are so soft.
Stayed 2 nights in Apr 2025

8/10 Good

Marlee

Stayed 3 nights in Mar 2025

10/10 Excellent

Marlen

Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness
Great accommodation!
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus, Corpus Christi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a business and pleasure trip. The hotel was centrally located for all of my activities.
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Wouldn't Stay Again

The door wouldn't open after trying 30min they have us another room that didn't have heat. It took them forever to send someone to look at it before again giving us another room
Stayed 1 night in Dec 2024

2/10 Terrible

Edwin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth spending $ on
Stayed 1 night in Mar 2025

10/10 Excellent

KHALIF

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ex ellent service

Stayed 1 night in Mar 2025

10/10 Excellent

Earline

Stayed 3 nights in Mar 2025

6/10 Okay

Katrina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk expect me to know everything, just gave me the key card, and another tag which im not familiar with, and said ‘you are good to go’. And, gave us an occupied room initially.
Stayed 1 night in Mar 2025

6/10 Okay

Kim, Chula Vista

Travelled with partner
Disliked: Cleanliness, amenities
Housekeeping services provided only 1 out of 4 days stay. Had to get set of new towels & coffee from the front desk 2 times. Put the sign on the door to request the cleaning but I guess they didn't understand the sign?????
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025