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Hotel La Joya

3.0 star property

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Photo gallery for Hotel La Joya

Junior Suite | Down duvets, pillow-top beds, in-room safe, desk
Superior Room | Down duvets, pillow-top beds, in-room safe, desk
View from property
Down duvets, pillow-top beds, in-room safe, desk
Junior Suite | Deep-soaking bathtub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Jr. San Martin 1187, Huaraz, Ancash, 2001
  • Place, Belen Plaza
    ‪3 min walk‬
  • Place, Huaraz Plaza de Armas
    ‪7 min walk‬
  • Place, Huaraz Cathedral
    ‪7 min walk‬
  • Airport, Huaraz (ATA-German Arias Graziani)
    ‪78 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Down duvets, pillow-top beds, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Down duvets, pillow-top beds, in-room safe, desk

Standard Double Room

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Single Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Classic Single Room

  • City view
  • Sleeps 1
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Down duvets, pillow-top beds, in-room safe, desk

Superior Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

Business Room | Down duvets, pillow-top beds, in-room safe, desk

Business Room

  • Mountain view
  • Sleeps 1
  • 1 Large Single Bed

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About this property

Hotel La Joya

Hotel in Huaraz with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference centre, a business centre and concierge services.
Hotel La Joya offers 68 accommodations with a safe and a hairdryer. Pillowtop beds feature down duvets. LED televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Huaraz hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel La Joya, you're just a quick walk from Belen Plaza. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Enjoy local and international cuisine while dining at La Joya Restaurante
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Belen Plaza and 6 minutes on foot from Regional Museum of Ancash
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 6 meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel La Joya. An airport shuttle (available on request) is available for a fee.

This 3-star Huaraz hotel is smoke free.

The hotel hosts a free manager's reception daily.
La Joya Restaurante – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6 AM to 5 PM on request
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7 AM to 9:00 AM for a fee: PEN 20 to 40 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Joya Restaurante

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 steps to reach entrance
  • Area rugs in room
  • Upper floors accessible by stairs only

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Limited room service
  • Meal delivery service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PEN 20.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for PEN 55.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.
  • Resort fee: 18 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately PEN 20 to 40.00 per person
  • Airport shuttle fee: PEN 40.00 per person
  • Pet fee: PEN 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PEN 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel La Joya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20488387074
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel La Joya Huaraz
La Joya Huaraz
Hotel Joya Huaraz
Joya Huaraz
Hotel La Joya Hotel
Hotel La Joya Huaraz
Hotel La Joya Hotel Huaraz

Hotel La Joya Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 38 reviews
Rating 8 - Good. 11 out of 38 reviews
Rating 6 - Okay. 7 out of 38 reviews
Rating 4 - Poor. 4 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
I stayed for several days. The shower was not hot. One morning I took a cold shower but didn't complain. I was lucky to get a almost warm shower most of the time. The staff was excellent at the front desk. I had to ask for shower towels a couple of times which is inconvenient. Front desk and restaurant was excellent but I wouldn't stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Happy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and super kind staff with genuine desires to help! A group of us stayed here for many days and all had a great time. A restaurant in the hotel opens at 7 AM and closes at 10 PM serves very nice foods. Areas within 1.5 miles radius are full of excitements with all kinds of street vendors, all within walking distances. This hotel is very close to the city center, where courts, local police, national police and first responders are located. So, naturally, it is safe area to be. High mountain peaks are all viewable and hiking trails can lead to the local hill top that is approximately 11,000 feet above sea level, roughly 2 miles of walking. Once you’re on the top, you can see the whole Huaraz city.
Stayed 2 nights in Jul 2025

4/10 Poor

Lucas

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Repulsive. I heard a lot of noise yesterday from 11PM to around 4AM, loud music, banging on the walls, and people yelling. The manager proceeded to explain that those are their “hotel parties” and that they “only” throw them every Friday, Saturday, and Sunday - this HOTEL THROWS PARTIES UNTIL 4AM. Those parties can be heard very clearly throughout the entire hotel. That’s not even mentioning the rooms and the manager; the rooms smell like mold, the water ran brown, the WiFi simply doesn’t work, the AC was absolutely INFESTED with mold, the cleaners barged in on me naked, and the views from the back rooms are of slums, about 15 feet away from the windows. Furthermore, the manager Liz is beyond condescending, tried hard to deny us a refund (that we ended up having the get through Expedia after reporting the Hotel as a health hazard and talking to customer service for hours). Liz, the manager, did not know I spoke Spanish, and I overheard her telling one of the staff to “get them some free food quick so we don’t have to pay their refund”. After we managed to force a refund through Expedia, she turned even more sour, attempting to contact Expedia to attempt to give us only a partial refund. Absolute joke of a hotel. The ONE upside I can possibly come up with, is that all the staff (Except the manager) are lovely people who were absolutely willing to help.
Stayed 7 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I've stayed here, second time I've loved it. Friendly, helpful staff; nice rooms; relatively quiet: good restaurant and easy walk to several more. It has consistent hot water and is very clean and well-maintained. Stairs required from street to lobby. Elevator available once there.
Stayed 3 nights in Apr 2024

6/10 Okay

Martin

Ok for one night.

Nice staff, but issues at checkin locating my hotels.com reservation. Hotel and room feels dated and worn. Clean enough but a bit overpriced compared to other hotels in the area.
Stayed 1 night in Jul 2019

10/10 Excellent

JAVIER, TAMPA, FLORIDA USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
QUIET AND PLEASENT AREA NEXT TO DOWNTOWN, WELL BUILT BUILDING. WFI NOT TOO GOOD COVERAGE.
Stayed 3 nights in Aug 2019

8/10 Good

Jose, HAMPTON, TN

Liked: Cleanliness, room comfort

GOOD HOTEL FOR MY VACATION

IT WAS A GOOD HOTEL, PRETTY MUCH AN AVERAGE HOTEL FOR THE HUARAZ AREA, BREAKFAST WAS GOOD. THE HOTEL CONDITION IS OK BUT THE BEDROOM WAS BETTER. I WOULD SAY PERFECT HOTEL FOR SLEEPING AND THEN HAVE FUN WITH THE LOCAL ATTACTIONS ALL DAY LONG !
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

David, Portland.

Liked: Staff & service

Wheelchair warning

The lack of wheelchair access is a problem. The elevator starts on 2nd floor. The staff was good and room was large. The restaurant was quite good, comida typical.
Stayed 2 nights in Sep 2018

10/10 Excellent

Allen Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Alan, Denver CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice at a good price

Hotel is clean, pleasant and comfortable. Within easy walking distance of Plaza. Friendly and efficient staff and good restaurant. Plenty of hot water. No safes to store valuables. A bit of street noise (Peruvians love to tap their horns, though it quiets down late night) but better than a lot of places. I would recommend.

6/10 Okay

RGS, G

Nice Hotel

We book thru Expedia but it take them almost 1 hr to check in. And finally they made a 3 bed room into a 4 beds . We were very tide.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor English but passionate staff

The staff didn't speak good English. It was hard to communicate.

4/10 Poor

Vinicius

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrivel

Pessima experiência. Se quiser chegar de uma trilha ou passeio e tomar um banho gelado tudo bem. Porque o chuveiro não esquenta o quarto é velho e não é limpo. Nada funciona, além disso o café da manhã é as 7 sendo que todos os passeios saem às até as 6
Stayed 3 nights in Aug 2025

6/10 Okay

MARCIO LUIZ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Poderiam melhorar

A equipe muito esforçada em atender da melhor maneira, mas as condições do Hotel deixam a desejar, cafe da manha fraco, quarto com a msioria das tomadas sem funcionar, tv com chuvisco, cama velha.
Stayed 3 nights in Jun 2025

6/10 Okay

BRUNO

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2025

8/10 Good

JORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bie
Stayed 2 nights in Jan 2025

8/10 Good

Sergio

Liked: Amenities, property conditions & facilities
El hotel está bien ubicado, muy básico!
Stayed 2 nights in Sep 2024

10/10 Excellent

ALFREDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amabilidad y buena vista.

El personal fue muy amable y servicial, el desayuno agradable, la atención profesional. Ojalá se actualizaran algunos detalles de la propiedad que merecen estar mejor dada su calidad. La azotea es magnífica y tiene una gran vista de los nevados quizás ese espacio podría adecuarse más para los turistas. Gente muy servicial, vale la pena el hotel.
Stayed 7 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Apr 2019

10/10 Excellent

Chihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適なホテル

ホテル周辺は静かで安全、中心部まで徒歩圏内であり立地が良いホテルです。ホテル内も部屋も清潔です。バスルームには浴槽があり時間がかかりますがお湯がしっかり出ます。寝具は厚手のものが用意されているため就寝中は寒さを感じませんでした。スタッフの方は皆さん親切で明るく対応してくれます。
Stayed 2 nights in Dec 2018

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Cristiano

Liked: Cleanliness, staff & service

1 noite só

Stayed 1 night in Aug 2018

10/10 Excellent

Rosa maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. Limpio. Guardan equipaje. Amables y además muy bonito
Stayed 2 nights in Jul 2018