See all properties

Best Western Plus Indianapolis NW Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Indianapolis NW Hotel

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cots/infant beds, rollaway beds
Meeting facility
Business centre
Lobby
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

View in a map
7220 Woodland Drive, Indianapolis, IN, 46278
  • Place, Eagle Creek Park
    ‪3 min drive‬
  • Place, Indianapolis Motor Speedway
    ‪13 min drive‬
  • Place, Butler University
    ‪17 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(79 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(129 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby sitting area
Best Western Plus Indianapolis North at Pyramids
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,013 reviews
The price is €89
includes taxes & fees
18 Nov - 19 Nov
Best Western Plus Indianapolis North at Pyramids

About this property

Best Western Plus Indianapolis NW Hotel

Hotel in Indianapolis with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Best Western Plus Indianapolis NW Hotel offers 121 accommodations with complimentary bottles of water and coffee/tea makers. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Best Western Plus Indianapolis NW Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Bethel AME Church. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 11 minutes by car from Indianapolis Motor Speedway and 15 minutes from Children's Museum of Indianapolis
  • Cats and dogs welcome for a fee
Best Western Plus Indianapolis NW Hotel offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 764 square feet (71 square metres) and includes conference space. Barbecue grills, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Indianapolis NW Hotel. Self parking is free.

This Indianapolis hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 764 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per week
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per week.
  • Cots (infant beds) are available for USD 35.0 per week.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Crib (infant bed) fee: USD 35.0 per week
  • Rollaway bed fee: USD 35.0 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Northwest
Best Western Plus Indianapolis NW
Holiday Inn Express Northwest Park Hotel Indianapolis
Holiday Inn Express Northwest Park Indianapolis
Holiday Inn Express Northwest Park Hotel
Holiday Inn Express Northwest-Park 100 Hotel Indianapolis
Best Plus Indianapolis Nw
Best Western Plus Indianapolis NW Hotel Hotel
Best Western Plus Indianapolis NW Hotel Indianapolis
Best Western Plus Indianapolis NW Hotel Hotel Indianapolis

Best Western Plus Indianapolis NW Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 516 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 84 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Meredith

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Got the job done. Needed some updating but overall was fine.
Stayed 1 night in Aug 2025

10/10 Excellent

value

Stayed 1 night in Aug 2025

4/10 Poor

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our experience started okay—the lobby looked nice. But once we got off the elevator, everything went downhill. The carpet was filthy and paint was peeling from the walls. When we got to the room assigned to us, there was a "Do Not Disturb" sign on the door. Just as I was about to use my key, a hotel employee walked up and rudely asked what we were doing outside her room. We explained it was the number given to us by the front desk, and she snapped, “You need to go back downstairs. Somebody messed up.” Back at the lobby, they gave us a different room. That one wasn’t much better—the fridge was dirty inside, the tub had grime, and there was a wad of hair over the drain. We were tired from traveling and decided to just clean it ourselves. The shower drained so slowly we were standing in water the whole time. To make matters worse, our room keys stopped working every day, and we had to keep going to the front desk to get them reactivated. On our last day, another guest mentioned the hotel was “supposed” to be remodeling. Honestly, I hope they do—but I won’t be coming back. Between the rude staff, dirty rooms, and constant key issues, this stay was nothing short of frustrating.
Stayed 4 nights in Jul 2025

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jamie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Key card needed to be reprogrammed every time you left the room. Pool area had damaged parts that cut one kids hand. Breakfast was very basic. Fan in bathroom didn’t work, and paint was flaking off everywhere. AC pumped humid air into the room. Spend a few extra dollars and stay elsewhere.
Stayed 4 nights in Jul 2025

6/10 Okay

Jim

Travelled with family
Bed was very bad. We had a handicap room, shower leaked all over the bathroom floor. Hallway was very dirty. I will not stay here again. Not worth $277.00 a night.
Stayed 1 night in Aug 2025

8/10 Good

Leon

Stayed 1 night in Jul 2025

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Emily

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The photos provided for the property are not accurate to the condition of the building inside. The carpet through the hall was heavily stained.
Stayed 1 night in Jul 2025

4/10 Poor

Tyler

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Lashawn

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Random Pick

Everything is outdated, holes in the wall in the hallway I guess they're trying to remodel for all the equipment is pushed to the side up against the wall in the hallway on the floors. They need more that one person that can work the desk on busy days.
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kamal

Travelled with family, Travelled with family and small children
Rooms were dirty. Staff at the reception was cold.
Stayed 1 night in Jul 2025

6/10 Okay

Chris

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and clean hotel staff was friendly
Stayed 1 night in Jul 2025

8/10 Good

MICHELLE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Convenient would stay again
Stayed 2 nights in Jul 2025

4/10 Poor

Brooke

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt really dirty,the carpets in the hallway and rooms are disgusting. The staff did not want to be bothered for any reason. I went down to the desk twice and asked for a light cleaning after 4 and 5 days because we were out of toilet paper, shampoo/conditioner and tissues and our trash cans were overflowing. They did not send anyone so by the 3rd day, at 3:00 I just wend down for the stuff we needed. They sent someone at 5:15 and at that point we had gotten everything we were out of so they just emptied the trash cans. I would not recommend at all.
Stayed 6 nights in Jul 2025

6/10 Okay

sherry

Liked: Staff & service
The staff was very responsive and check in was easy. I dont know why where were a ton of holes on the bottom of the walls in the hallways, and also mysterious stains on the carpet everywhere including in the room. I could also hear every little thing the person in room next to me was doing. I maybe slept 3 hours.
Stayed 1 night in Jul 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Guadalupe

Stayed 2 nights in May 2025

8/10 Good

Linda

Liked: Property conditions & facilities
I love that they're renovating the property. The rooms are great. Beds are comfortable. Comes with microwave and a really nice size refrigerator. Be aware the hallways and floors are a bit sketchy/dirty/old and will make you think the hotel rooms are old as well but they are not, they just haven't renovated the halls yet. Breakfast was beyond exceptional with an omlet station
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Edgar

Stayed 1 night in Jun 2025

8/10 Good

Alan H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Rodolfo

Stayed 2 nights in Apr 2025