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Extended Stay America Suites Indianapolis Northwest I465

2.5 star property

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Lobby
Studio, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Exterior

Reviews

5.4 out of 10

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
9370 Waldemar Rd, Indianapolis, IN, 46268
  • Place, Hoosier Heights Indianapolis
    ‪2 min drive‬
  • Place, Indiana Convention Center
    ‪23 min drive‬
  • Place, Lucas Oil Stadium
    ‪26 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Indianapolis Northwest I465

Hotel in Indianapolis with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Indianapolis Northwest I465 offers 139 accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Indianapolis Northwest I465. During your stay, you'll be close to St. Vincent Indianapolis Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from St. Vincent Indianapolis Hospital and a few minutes from Midwest Sports Complex
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Extended Stay America Suites Indianapolis Northwest I465. Free self parking is available.

This Indianapolis hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 11:00 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America I-465
Extended Stay America I-465 Hotel
Extended Stay America I-465 Hotel Indianapolis Northwest
Extended Stay America Indianapolis Northwest I-465
Extended Stay America Indianapolis Northwest I-465 Hotel
Extended Stay Indianapolis
Indianapolis Extended Stay
Extended Stay America Indianapolis
Extended Stay America Indianapolis Northwest I 465
Extended Stay America Suites Indianapolis Northwest I465 Hotel

Reviews

Extended Stay America Suites Indianapolis Northwest I465 Reviews

5.4

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 175 out of 1002 reviews
Rating 8 - Good. 151 out of 1002 reviews
Rating 6 - Okay. 178 out of 1002 reviews
Rating 4 - Poor. 165 out of 1002 reviews
Rating 2 - Terrible. 333 out of 1002 reviews

Reviews

6/10 Okay

Adam

Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible staff!!
Stayed 1 night in Sep 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Tammy

Stayed 19 nights in Jul 2025

2/10 Terrible

Cather R

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property canceled my reservation upon check in citing that they were over booked. I had prepaid them directly and they assured me earlier that day that everything was fine with my room. When i showed them that i had prepaid weeks before the trip and that i booked it months ahead of time as well, they DEMANDED that i explain to them why my room would have been overbooked. Worst service ever.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My other room was booked but canceled on me at the last minute! This one was booked and very easy to get to. Customer service was awesome and friendly at 3am😁. A life saver!!!! Thank you!!!!☺️
Stayed 2 nights in Aug 2025

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Kamara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please Refund Me

I booked this hotel at 12:07am i arrived at 5:30am they said i exceeded the check-in time & was considered a NO-SHOW.Tired from driving almost 11hrs & 2to go i booked instead of risking my families life.wish i hadn't. Hotels.com refused to give me a refund & said they would call me back during business hours to talk about a refund.Been a member with them for over 5yrs at least. I wasn't expecting this.No call from anyone besides SPAM call which i answered anyway just in case it was them.Wishful Thinking it wasn't. But my financial institution picked up & i been in business with them for 10++yrs.They gave me the $$ back and insured me that they will look into the matter at hand.Done with Hotels.com didn't wanna start using airBnB because im a [if it's not broke don't fix it]kinda guy.But like i told my X all contracts are meant 2b canceled.
Stayed 1 night in Jul 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled bad, tub was dirty. Ac was not on.
Stayed 1 night in Jul 2025

10/10 Excellent

michelle, wood river

Travelled with family
Liked: Amenities
So friendly
Stayed 3 nights in Jul 2025

2/10 Terrible

Sonia

Travelled with family
Disliked: Staff & service

Pay attention to checkin window- there isn’t one

We didn’t stay there and I’m waiting for my refund. A late flight and delay in our rental car caused us to arrive super late. Upon arriving manager on site was watching tv and told us we were “kicked out” because we arrived past checkin time even though we were paid. There information does not have checkin hours only after 3pm. Horrible experience
Stayed 4 nights in Jul 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elliott

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 14 nights in Jun 2025

6/10 Okay

kendra

Travelled with family
Disliked: Staff & service

Just ok

Air condition did not work well but it was fairly comfortable. The hotel was ok for the price. Would probably not stay there again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ryan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No air conditioning in room in 90 degree heat. Entire hotel smelled of mold. Shower was filthy
Stayed 2 nights in Jul 2025

8/10 Good

Aleas

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

reservation problem

Booked twin beds through Hotels.com. Got to site , given one king size and desk clerk said no 2-bed rooms available. Said third party app "must have screwed up". Never had this problem before.
Stayed 2 nights in Jun 2025

6/10 Okay

Kimberleigh

Liked: Staff & service
Disliked: Property conditions & facilities
The staff from check-in to janitorial was amazing!!! Every employee encountered deserves 5 stars. The grounds/building itself was not in the best condition. The entrance door to the room looked as if it had been kicked in once upon a time. The tile in the tub was peeling, and the refrigerator could stand some tlc.
Stayed 3 nights in Jun 2025

10/10 Excellent

Terry, Avilla

Travelled with partner
Friendly staff. Didn’t really need any of the amenities. One night stay
Stayed 1 night in Jun 2025

4/10 Poor

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Smelled, dirty, run down
Stayed 1 night in Jun 2025

2/10 Terrible

Robert

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Michaels

Disliked: Cleanliness, property conditions & facilities, room comfort

Run down

Place was very run down , & did not seem very secure with door card readers not working
Stayed 1 night in Jun 2025

2/10 Terrible

Nicholas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A complete disaster

We booked 2 queen rooms. We paid and then they said when we arrived, they only had 1 room available. So my kids had to stay in a separate hotel down the road making our check in a nightmare. It hasnever happened before or since. We would like a credit from Hotels.com for the inconvenience. We were in town for a convention and this reservation mishap caused us to be in an unnecessary time crunch. Again, i expect a credit for a room in the future. I dont want to take legal action against Extended stay America or Hotels.com. It was a disaster and totally unnecessary. You can reach me and leaveca message at 574-274-2930 or nic
Stayed 1 night in Jun 2025

8/10 Good

michael

Liked: Staff & service, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Pranav

Stayed 1 night in May 2025