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Stage 12 Hotel by Penz

4.0 star property

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Photo gallery for Stage 12 Hotel by Penz

Front of property
Double Room, Balcony, Mountain View | Terrace/patio
Bar (on property)
Double or Twin Room | View from room
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar
  • Laundry room

Explore the area

View in a map
Maria Theresien Straße 12, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪1 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Hofburg
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪10 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, in-room safe, soundproofing, cots/infant beds

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room | Premium bedding, in-room safe, soundproofing, cots/infant beds

Economy Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Premium bedding, in-room safe, soundproofing, cots/infant beds

Double or Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for City Double Room

City Double Room | Premium bedding, in-room safe, soundproofing, cots/infant beds

City Double Room

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room

View from room

Panoramic Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • Mountain view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Living area | Flat-screen TV

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, soundproofing, cots/infant beds

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, soundproofing, cots/infant beds

Quadruple Room

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Double Room (no view)

Double Room (no view) | Premium bedding, in-room safe, soundproofing, cots/infant beds

Double Room (no view)

9.4 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room (no view)

Triple Room (no view) | Premium bedding, in-room safe, soundproofing, cots/infant beds

Triple Room (no view)

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Mountain View

Double Room, Balcony, Mountain View | Terrace/patio

Double Room, Balcony, Mountain View

9.8 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Stage 12 Hotel by Penz

A fitness centre, a bar/lounge and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a garden. Housekeeping is available on request.
Stage 12 Hotel by Penz offers 120 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Stage 12 Hotel by Penz's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Maria Theresa Street. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Maria Theresa Street and Anna's Column
Stage 12 Hotel by Penz offers its guests a sauna and a fitness centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A terrace, a vending machine, and multilingual staff are also featured at Stage 12 Hotel by Penz.

This 4-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 16 per day)
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 16.00 per day (164 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Stage 12 Hotel by Penz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 658 out of 946 reviews
Rating 8 - Good. 203 out of 946 reviews
Rating 6 - Okay. 53 out of 946 reviews
Rating 4 - Poor. 21 out of 946 reviews
Rating 2 - Terrible. 11 out of 946 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Laszlo

Stayed 1 night in Feb 2026

10/10 Excellent

Nicolas

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel, very well located and the spa amenities are great after a long day walking or skiing
Stayed 3 nights in Feb 2026

10/10 Excellent

David

Location is great
Stayed 4 nights in Feb 2026

6/10 Okay

veerle

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
- Bathroom wasn 't clean enough. (hair on the floor) - Curtains in the room not large enough : always incoming light - breakfast at 6.50: not complete : no eggs, no bacon, ...
Stayed 1 night in Feb 2026

10/10 Excellent

RUBEN

Stayed 1 night in Feb 2026

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 3 nights in Feb 2026

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
Beautiful hotel right in the city center. The staff was very polite and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean Room, Spotless bathroom, Great location with undeground parking right in the City Center.
Stayed 1 night in Jan 2026

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities, room comfort
Great breakfast buffet, spacious rooms and great to have a washer and dryer accessible for guests, but unfortunately bar staff were quite rude. Albeit that, an overall a pleasant stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Aikaterini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great except the New Year's Eve dinner, which was overpriced and horrible.
Stayed 4 nights in Dec 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Jan 2026

6/10 Okay

Ralph

Travelled with family
Liked: Cleanliness, staff & service
Room superficially modern and clean and we liked the divan niche by the window. Breakfast buffet was also extremely generous and staff friendly. Location also fantastically convenient. Negatives were all yo do with housekeeping: shampoo dispensers in bathroom were not checked to see if they were empty, no milk supplied with the coffee a few cartons would have been nice, coffee/tea not restocked - I don’t expect to have to call reception for this sort of thing. Shower hose is so stiff that the shower head points into the wall unless you stuff paper into the holder.
Stayed 3 nights in Dec 2025

8/10 Good

Agata

Stayed 3 nights in Dec 2025

6/10 Okay

Seung Young

Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff. Excellent breakfast
Stayed 1 night in Dec 2025

8/10 Good

VENKATA MALLIKARJUNA RAO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Staff and Food
Stayed 3 nights in Dec 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and attentive staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Mansi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Would highly recommend staying here. It’s also in a very convenient location. Sauna is very nice. The staff is extremely helpful and massive kudos to the lady who was managing the night shift on her own.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jenna

Stayed 2 nights in Dec 2025

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very welcoming. Nice room. Good breakfast options.
Stayed 7 nights in Dec 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great except the check in. Had to wait in line 35 minutes
Stayed 3 nights in Dec 2025

10/10 Excellent

Shwu Yng

Liked: Cleanliness, amenities
Excellent location and cleanliness of hotel is well maintained . The best breakfast buffet in Europe i ever had. Sad that we did get a room with the mountainous view .
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Greatest location, couldn’t have been closer to the centre. Lovely staff and good sized room. Great water pressure on the shower too which is rare these days. Definitely recommend and would 100% stay again
Stayed 3 nights in Dec 2025

10/10 Excellent

Nanda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Healthy breakfast with a wide variety of fruits, multiple types of yoghurt and great options for vegetarians and omnivores alike. Kind and helpful staff, great location close to the mall, main square and an easy walk from the train station and congress centre.
Stayed 3 nights in Dec 2025