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Emporio Ixtapa - with Optional All Inclusive

Property class: 3.5

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Photo gallery for Emporio Ixtapa - with Optional All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Interior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Terrace/patio
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • Place, El Palmar Beach
    ‪7 min walk‬
  • Place, Delfiniti
    ‪10 min walk‬
  • Place, Marina Ixtapa
    ‪19 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪38 min drive‬

Room options

View all photos for Double Room Superior with Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Superior with Mountain View

  • 25 sq m
  • Sleeps 4

View all photos for Room Superior with Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Room Superior with Mountain View

  • 25 sq m
  • Sleeps 3

View all photos for Suite Junior

In-room safe, desk, laptop workspace, iron/ironing board

Suite Junior

  • 47 sq m
  • Sleeps 3

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | View from room

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(52 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View | View from room

Junior Suite, 2 Double Beds, Ocean View

8.4 out of 10
Very good
(18 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Mountain view

Superior Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(25 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Junior

In-room safe, desk, laptop workspace, iron/ironing board

Double Suite Junior

  • 47 sq m
  • Sleeps 4

View all photos for Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View | In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Mountain View

8.8 out of 10
Excellent
(20 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • 25 sq m
  • Sleeps 4

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double or Twin Room

7.6 out of 10
Good
(29 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View | In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(22 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe with Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Deluxe with Sea View

  • 25 sq m
  • Sleeps 4

View all photos for Room Deluxe with Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Room Deluxe with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3

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About this property

Emporio Ixtapa - with Optional All Inclusive

Catch some rays on Emporio Ixtapa - with Optional All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Emporio Ixtapa - with Optional All Inclusive offers 219 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
A private beach, an outdoor tennis court, a health club and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Emporio Ixtapa - with Optional All Inclusive. During your stay, you're just a quick walk from Magic World Aquapark. Free WiFi in public areas, 2 restaurants and 2 bars are available.
  • Free Wi-Fi in some public areas
  • Enjoy international cuisine at Condimento, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with hot stone massages, reflexology or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by foot from El Palmar Beach and a 2-minute drive from Marina Ixtapa
Some rates at Emporio Ixtapa - with Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Emporio Ixtapa - with Optional All Inclusive such as an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts, a health club and a hot tub.

This 3.5-star Ixtapa resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Condimento – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Sunset Grill – This beachfront seafood restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Emporio Ixtapa - with Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 390 for adults and MXN 235 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Condimento
  • Sunset Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Ixtapa - with Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 390 for adults and from MXN 235 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Emporio Ixtapa - with Optional All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1066 reviews
Rating 8 - Good. 288 out of 1066 reviews
Rating 6 - Okay. 108 out of 1066 reviews
Rating 4 - Poor. 47 out of 1066 reviews
Rating 2 - Terrible. 50 out of 1066 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Nice place would stay again
Stayed 2 nights in Jan 2026

6/10 Okay

Shelly

Travelled with partner
Disliked: Amenities, property conditions & facilities
We liked most of the staff…but… Our room was old, worn out. The whole interior needs an upgrade…public spaces as well: elevators, etc. Recreational facilities like an enormous basketball court was never used and could be changed into pickleball courts, for example, which are in high demand in the hotel next door. Missed potential. Our biggest complaint is the NOISE!! Music never ends poolside, families book private parties that overtake the place with people and excessively LOUD music that doesn’t end until midnight. The place lacks sophistication. Food is not memorable, is just OK. And, if you want to eat between 11:30-1:00 you can’t. Birds flying in restaurant, eating the scraps of food. Lounge chairs by pool and on the beach crowded together. We would not stay here again.
Stayed 6 nights in Jan 2026

8/10 Good

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We don't know spanish but all the staff were very friendly and we were able to communicate. We enjoyed our stay!
Stayed 12 nights in Jan 2026

6/10 Okay

Daren

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was good, but very disappointed in the noise every evening. From 9 to 11 and last night was till 3 in the morning, loud music people yelling and screaming.
Stayed 6 nights in Jan 2026

8/10 Good

Amber

Travelled with partner
Loved the location of this hotel. Close to area restaurants. Pool area waa nice. Staff was helpful and nice as well.
View out our room window.
Pool time!
Stayed 4 nights in Jan 2026

6/10 Okay

Calvin, Outlook

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The water in the sink was hot. The water in the shower on the other hand was no where near hot. Had a cold shower everyday. The weather was fantastic. Hot everyday, lots of shops and restaurants to go to right across tge street from our resort.
Stayed 14 nights in Jan 2026

10/10 Excellent

Craig Alan

Liked: Cleanliness, property conditions & facilities
Excellent help as we arrived and throughout our stay. Excellent maid service. Very friendly staff. Love staying here
Stayed 7 nights in Jan 2026

6/10 Okay

Eleazar

Liked: Cleanliness
Stayed 4 nights in Jan 2026

8/10 Good

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room we very clean. The reception staff were not very friendly or helpful. The one thing that stood out most was the staff, excluding reception staff. They were helpful, happy, kind, always going the extra to make you feel welcome. From the cleaning staff, to bar tenders to servers I can not praise them enough. Maybe giving the reception staff the same training would improve the first impression…
Stayed 6 nights in Jan 2026

8/10 Good

Kelly

Stayed 5 nights in Jan 2026

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, amenities
The staff was excellent, however if it's the hotel's goal to increase English speaking people as patrons, a few more staff should be taught English. The building isn't insulated very well so noise travels easily but for the most part we had a good experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, clean room and excellent room service. Nice pool and good location for restaurants and shopping
Stayed 6 nights in Jan 2026

6/10 Okay

Duygu

Liked: Staff & service, amenities
The hotel was outdated and smelled like mold in both the building and room. While the towels were clean, they also didn’t smell pleasant, but this became tolerable. The location was great, and the pool was beautiful. However, someone overdrank and vomited near the pool, which we fortunately noticed and left immediately.
Stayed 2 nights in Jan 2026

8/10 Good

Dana

Liked: Cleanliness
The staff were amazing -so glad they won their union rights in Dec! Very grateful for any time staff or guests spent time helping us with our Spanish. We experienced wonderful massages on Christmas Day and the food was fun! Always a good taco to be had. Loved the 1978 buildings architecture. Ixtapa shopping is conveniently right across the street.
Stayed 7 nights in Dec 2025

6/10 Okay

Dorothea

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Okay
Stayed 1 night in Jan 2026

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
All good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool area, helpful staff, clean rooms,
Stayed 2 nights in Dec 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
It’s an inexpensive all inclusive hotel if you choose that option. I liked that you could do ala carte as well. My family enjoyed it. Food was good. Right on the beach. The towel system is slow but I understand why. The entertainment was good. We had live music. Itvisxreally close to shots and restaurante if you choose to leave the beach and pool. I could only do 2 -3 days of all inclusive . There’s a Dominos right outside the property. Lots of cabanas and chairs . It’s a smaller resort/ hotel. Free parking is a plus. Wifi was good.
Stayed 2 nights in Dec 2025

2/10 Terrible

elaine

Disliked: Cleanliness, property conditions & facilities
I did not realize that this was a loud party hotel. It was old and dirty. Pool was murky. Room was dirty. Strike happened the day after we got there The staff were EXCELLENT in getting us booked into another hotel since the hotel was shutting down due to the strike. Thank you to the staff. We stayed at las Brissas a much cleaner and well maintained hotel.
Stayed 12 nights in Dec 2025

8/10 Good

Muneerah

Stayed 7 nights in Dec 2025

2/10 Terrible

James

Travelled with partner
Less than 24 hours at the hotel, they closed it stating that they had "a problem" and we had to check out. Nobody said a word and nobody contacted us from any institution connected with this trip. Not happy with anyone involved. We found out when we went down for supper. No food, leave...
Stayed 7 nights in Dec 2025

10/10 Excellent

maria

Liked: Cleanliness
Awesome
Stayed 1 night in Dec 2025

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
Everything was incredible
Stayed 4 nights in Dec 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place was older than expected, the staff was good although spoke little English so a few misunderstanding along the way. The pool was nice but overly crowded and extremely loud. The corner suite was spacious though the air conditioning smelled musty.
Stayed 28 nights in Oct 2025