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Countryside Inn and Suites

2.5 star property

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Photo gallery for Countryside Inn and Suites

Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, desk, laptop workspace
Premium bedding, down duvets, desk, laptop workspace
Pool
Front of property
Free daily on-the-go breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2225 Shirley Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪14 min walk‬
  • Place, R.A. Greene Park
    ‪2 min drive‬
  • Place, Lions Park
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Countryside Inn and Suites

Hotel with free breakfast, near Keeley Park
Along with a 24-hour business centre, this smoke-free hotel has a microwave in a common area and a business centre. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services and laundry facilities. Housekeeping is available on request.
Countryside Inn and Suites offers 63 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the free breakfast at Countryside Inn and Suites. During your stay, you'll be within walking distance of R.A. Greene Park. Features include free WiFi in public areas, plus a 24-hour business centre and concierge services.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • Guests speak favourably about the breakfast and the clean guestrooms
  • 5 minutes by car from Keeley Park and 5 minutes from Michigan Theatre of Jackson
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Countryside Inn and Suites also features a vending machine, concierge services, and laundry facilities. For a fee, parking is available.

This Jackson hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 9.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 9.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn Jackson Hole WY
The Point Hotel Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Countryside And Suites Jackson
Countryside Inn and Suites Hotel
Countryside Inn and Suites Jackson
Countryside Inn and Suites Hotel Jackson

Reviews

Countryside Inn and Suites Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 345 out of 1009 reviews
Rating 8 - Good. 273 out of 1009 reviews
Rating 6 - Okay. 167 out of 1009 reviews
Rating 4 - Poor. 118 out of 1009 reviews
Rating 2 - Terrible. 106 out of 1009 reviews

Reviews

6/10 Okay

Brooke

Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
Great place to get a quick overnight sleep. Bed was decently comfortable. Looks like they’re in the middle of lots of maintenance and upgrades. There was a bit of a mildew smell throughout the entire hotel. However, the room was clean and water pressure was great.
Stayed 1 night in Aug 2025

4/10 Poor

Debbie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not feel safe. Very shady experience in all. Will choose anotherplace to stay next time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luann

Stayed 1 night in Aug 2025

2/10 Terrible

Charee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager has a fake number at the front claiming to be corporate lol. But he answers the phone from the back. Dirty, I tried to cancel when I realized at the front. Never even set foot in the actual room and was denied my refund. Dirty DIRTY DIRTY. Manager is a scam artist. He also looked like he needed to shower. Dirty! What else can I say? Dirty! Unprofessional,dirty ppl walking in and out like YUCK. .5 not even a 0/10. Don’t waste your time or money. Also they have BEDBUGS stated in the review and if you see the place in person, you’ll def understand. DO NOT GO OFF PICS; they are not the same pics as the hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Ryan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty. Spend the extra money and go to one of the other nearby hotels.
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the stay was poor. The front desk announced my room number while there were others present. There is a cat urine smell in the hall. Room floor was filthy. Pieces of crackers and food, white wet chunks on the ice bucket. Attempted a shower but drain was so slow to drain, I was standing in a puddle. Attempted calling front desk, no answer. Loud music outside window at 5 AM. Breakfast was gross. Attendant was coughing and not wearing a mask. Once of the worst stays I've ever had.
Stayed 1 night in Aug 2025

4/10 Poor

Mary C

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The carpet needed deep cleaning throughout, in dining area, drapes hanging down, like thet don't care, just trying to make money. Pool said unde maintenance, I looked under the blind, looks like a storage area. I wonder how ling has th pool supposed to be "Under Maintenance ". Shoyld just take pool off of tge amenities list. If ut wasn't for my sister being sick, I would of found another place to stay..
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Bernadette

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Needs updates. Shower curtain moldy
Stayed 1 night in Aug 2025

8/10 Good

Adrienne

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tina

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms were nice and comfy Rms were clean. Several hotels including this one have projects upgrades to facility and thus all the pools were closed
Stayed 1 night in Aug 2025

2/10 Terrible

Ellie

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was so bad customers regularly left it for the hotel over
Stayed 1 night in Jul 2025

10/10 Excellent

Suzanne

Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We so appreciated the gentleman on the evening staff that checked us in. He was friendly, effective efficient and very kind! The check-in was quick and easy, and we were even offered an upgrade which was perfect for our circumstances!!! Thank you!
Stayed 1 night in Aug 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

ROSEMARY

Travelled with family
Liked: Staff & service
Room could of been cleaner. Bed not the greats. The pillows were horrible.
Stayed 1 night in Aug 2025

4/10 Poor

Jordan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Be Fooled By The Pictures

Don't be fooled by the Hampton Inn signage in the pictures or all to Hampton Inn room and amenitie pictures. This place was once a Hampton Inn but no longer is. I believe the reviews here on Hotels.com are from the Hampton Inn. This hotel has 1.7 stars on google. The pool is closed. There are many undesirable people and situations on the property.
Stayed 2 nights in Aug 2025

4/10 Poor

Cynthia

4/10 Poor

DiMari

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Patrick

Liked: Staff & service
Disliked: Cleanliness
Convenient location and friendly staff. Easy check in. Poorly maintained property.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Strange smell

Stayed 1 night in Aug 2025

4/10 Poor

Daniel

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Spider in bathtub
Stayed 1 night in Aug 2025

8/10 Good

Robert

Stayed 2 nights in Aug 2025