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Countryside Inn and Suites

2.5 star property

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Photo gallery for Countryside Inn and Suites

Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, desk, laptop workspace
Pool
Free daily on-the-go breakfast
Front of property
Premium bedding, down duvets, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2225 Shirley Dr, Jackson, MI, 49202
  • Place, Michigan Theatre of Jackson
    ‪5 min drive‬
  • Place, JAX 60
    ‪5 min drive‬
  • Place, Cascade Falls
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Countryside Inn and Suites

Hotel with free breakfast, near Keeley Park
Along with a 24-hour business centre, this smoke-free hotel has a microwave in a common area and a business centre. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services and laundry facilities. Housekeeping is available on request.
Countryside Inn and Suites offers 63 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the free breakfast at Countryside Inn and Suites. During your stay, you'll be within walking distance of R.A. Greene Park. Features include free WiFi in public areas, plus a 24-hour business centre and concierge services.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 5 minutes by car from Keeley Park and 5 minutes from Michigan Theatre of Jackson
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Countryside Inn and Suites also features a vending machine, concierge services, and laundry facilities. For a fee, parking is available.

This Jackson hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 9.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 9.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn Jackson Hole WY
The Point Hotel Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Countryside And Suites Jackson
Countryside Inn and Suites Hotel
Countryside Inn and Suites Jackson
Countryside Inn and Suites Hotel Jackson

Reviews

Countryside Inn and Suites Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 370 out of 1033 reviews
Rating 8 - Good. 286 out of 1033 reviews
Rating 6 - Okay. 163 out of 1033 reviews
Rating 4 - Poor. 112 out of 1033 reviews
Rating 2 - Terrible. 102 out of 1033 reviews

Reviews

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cons: The qualify of the hotel has gone down since we visited before. Common areas were not clean, for example stairways had old food and dead bugs. There was an overall musty smell (hard to describe exactly). We were disappointed when we checked in to see a sign that the pool was closed as well since the listing advertised the pool as an amenity. For the entire stay it did not appear that anyone was working on the pool, just sitting sad and empty. Pros: One thing we were very happy to see was the new dispensers for the soap, shampoo, etc. in the bathrooms. That is very convenient. All the breakfast staff we encountered were very friendly and they worked the entire time keeping the breakfast items filled for the guests who were dining.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

King size bed and pillows were comfy. We had a re

We had a really good sleep on the king size bed and comfy pillows. Delicious continental breakfast. Rates were reasonable for one night after a wedding.
Stayed 1 night in Jul 2025

2/10 Terrible

Lawrence

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ordor especially in the hall is awful. They could clean the carpet. No refrigerator in the roms even a small. Our bed smelled like someone had definitely smoked in it we are not smokers. The windows were not clean. I guess you get what you pay for never again.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service

No Soaps in Bathroom

No notice of pool being closed on the website. Bathroom door was broken, All soaps empty in the room. Overall disappointed with the experience here.
Stayed 1 night in Jul 2025

2/10 Terrible

Anton

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
They waited until they took my money to tell me the pool wasn’t working , staff and cleaning lady were very rude when I told them there were stains and n the bed which looked like blood , and bugs in the window seals and on the floor absolutely disgusting they switch my room and second room had bugs as well .
Stains on bed
Stayed 3 nights in Jul 2025

10/10 Excellent

Setsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed for maintenance. Would have canceled reservation if we had known. There was no maid service during our four day stay? Continental breakfast was substandard.
Stayed 4 nights in Jul 2025

10/10 Excellent

Adrian

Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Kyle

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible hotel. we had so many issues. From not being able to have bath towels until staff came in the next day at 10 am or take a dirty towel down to get one replaced to being out of the tiny bar of soap and being told I needed to go to the gas station down the road. I gave it one star and that’s bc I had to not bc it deserved even that. We had so many issues with bugs, smell, on going work and no pool working it was a disaster of a hotel that needs a lot of work.
Stayed 6 nights in Jul 2025

4/10 Poor

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No one is on staff at night. I accidentally locked myself out of my room and no one was at the front desk.
Stayed 1 night in Jul 2025

4/10 Poor

Tina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel did not provide a great experience. Everything in the room was musty and dingy, there was food left in the mini fridge left from the previous occupants. The shower had hair left in it and the window wouldn’t stay closed and allowed bugs to come into the room. There was also dog poop in the elevator at one point. Not a very pleasant experience at all.
Stayed 3 nights in Jul 2025

4/10 Poor

Jennifer

Disliked: Staff & service, property conditions & facilities, room comfort

Meh

All bath products were empty. The front desk person barely put his laptop down to help with check-in. It was a decent room, but tiles and trim are chipping and falling off the walls. I asked for additional towels and was told I had to ask later. Room was damp. AC only went down to 66 degrees.
Stayed 1 night in Jul 2025

8/10 Good

Elmira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was nice room & clean but needs higher toilet t

Stayed 1 night in Jul 2025

6/10 Okay

Michael

Business traveller
Old worn out room. Light did not work in bathroom.
Stayed 2 nights in Jul 2025

2/10 Terrible

Shana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Datacia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Nicole

Stayed 1 night in Jul 2025

6/10 Okay

Eric

Wall sconce hanging from wall?

It was just okay. The room had a wall light that was literally hanging from the wall. I cannot imagine how they couldnt fix this before someone used the room. The toilet seat wasn't put on properly and moved around when you tried to use it.
Stayed 1 night in Jul 2025

4/10 Poor

Wendell

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property smelled damp and musty. The bathtub had mold in the caulking. The soap and shampoo dispensers in the bathtub did not work. The carpets were very dirty. Socks and feet were not clean after walking in the room. Breakfast initially consisted of bread, bagels, and muffins, and well as cereal and juice. After sitting in the breakfast area for abut 20 minutes an associate did come in and put sausage and eggs in the warmers. The rooms did smell fresh.
Stayed 1 night in Jul 2025

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was dirty & the light above the sink in the bathroom didn’t work. Somebody came to look, said he needed to get a ladder & never returned.
Stayed 1 night in Jul 2025

6/10 Okay

Doug

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was a lightbulb missing from one of the desk lamps, the shampoo and bath gel bottles were empty in the bathroom and there was no refrigerator or microwave in the room
Stayed 1 night in Jul 2025

4/10 Poor

Jennifer

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Sami

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was not ready for us at our listed check in time. The bathroom was dirty and the room floor was not cleaned prior. Pool and breakfast areas were not in working order either.
Stayed 3 nights in Jul 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was full of bugs and supposedly closed for repair. The rooms were filthy so we had to buy bug spray and blankets so we could sleep in the beds. I would never stay there or suggest this hotel to anyone.
Stayed 1 night in Jul 2025