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The Westin Jackson

4.0 star property

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Photo gallery for The Westin Jackson

Exterior
View from property
Bar (on property)
Indoor pool
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
407 South Congress Street, Jackson, MS, 39201
  • Place, Jackson Convention Complex
    ‪8 min walk‬
  • Place, Mississippi Civil Rights Museum
    ‪11 min walk‬
  • Place, Mississippi State Capitol
    ‪14 min walk‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪13 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Westin Jackson

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a health club, a bar/lounge and valet parking. Housekeeping is available on request.
The Westin Jackson offers 203 accommodations with minibars and a safe. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Jackson hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.
Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at The Westin Jackson. During your stay, you're just a quick walk from Metro Jackson Chamber of Commerce. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free Wi-Fi in some public areas
  • Enjoy local cuisine while dining at Estelle Southern Table
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, massages or body treatments at Soul Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from Metro Jackson Chamber of Commerce and 5 minutes on foot from Mississippi Governor's Mansion
  • Dogs welcome free of charge
The Westin Jackson offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 11 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. The business-friendly The Westin Jackson also features spa services, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Jackson hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 1:00 PM.
Estelle Southern Table – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered valet parking on site (USD 32 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Estelle Southern Table

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 12,000 square feet of conference space
  • Business centre

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 32 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Jackson Hotel
Westin Jackson
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson

The Westin Jackson Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 633 out of 887 reviews
Rating 8 - Good. 150 out of 887 reviews
Rating 6 - Okay. 56 out of 887 reviews
Rating 4 - Poor. 27 out of 887 reviews
Rating 2 - Terrible. 21 out of 887 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Valicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, elegant, comfy and cozy. Will stay here again
Stayed 2 nights in Nov 2025

10/10 Excellent

Melisa

Liked: Cleanliness, amenities, property conditions & facilities
Always a luxurious pleasure!
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Always a pleasure!
Stayed 4 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
The room was spotless and the employees were very helpful! Very professional!
Stayed 1 night in Nov 2025

10/10 Excellent

Marketa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel is really nice and the beds are super comfy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Kori

Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Stayed 1 night in Nov 2025

10/10 Excellent

LaShundra

Stayed 2 nights in Oct 2025

8/10 Good

C

Travelled with partner
Liked: Amenities, property conditions & facilities
Location
Stayed 1 night in Nov 2025

10/10 Excellent

Ursula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Westin was in perfect location, the staff was friendly, and Valet was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Exceptional customer service and the room was in immaculate condition. Great atmosphere.
Stayed 2 nights in Oct 2025

4/10 Poor

traci

Disliked: Staff & service
We booked a King bedroom and upon arrival they said our room was not available. They offered 2 double beds instead. Not acceptable in my opinion
Stayed 1 night in Oct 2025

6/10 Okay

Greg

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Tayler

Stayed 1 night in Oct 2025

10/10 Excellent

Sergio

Stayed 1 night in Oct 2025

2/10 Terrible

Katherine

Disliked: Amenities
The room was not well stocked with things like towels or toilet paper abs when we asked for some it took so long we went to the front desk. The on site restaurant was terrible and over priced the service was even wrose I will never stay again
Stayed 1 night in Oct 2025

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet personnel were fantastic! Very clean room
Stayed 1 night in Oct 2025

8/10 Good

Vicobri

Stayed 1 night in Oct 2025

10/10 Excellent

Vivian

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place!
Stayed 1 night in Sep 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool….clean…nice staff…wonderful restaurant. I highly recommend this place!
Stayed 1 night in Oct 2025

10/10 Excellent

Viken-Armand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025