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Shama Suasana Johor Bahru

3.5 star property

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Photo gallery for Shama Suasana Johor Bahru

Outdoor pool
Plasma TV
Plasma TV
Soundproofing, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Housekeeping
  • Kitchen
  • Parking included
  • 24/7 front desk

Explore the area

Map
82C Jalan Trus, Bandar Johor Bahru, Johor Bahru, Johor Bahru, 80000
  • Komtar JBCC
    ‪2 min walk‬
  • Johor Bahru City Square
    ‪3 min walk‬
  • Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪5 min walk‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪28 min drive‬

Room options

View all photos for Executive Suite, 2 Bedrooms

Soundproofing, iron/ironing board, free WiFi, bed sheets

Executive Suite, 2 Bedrooms

  • City view
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Executive Suite, 3 Bedrooms

Soundproofing, iron/ironing board, free WiFi, bed sheets

Executive Suite, 3 Bedrooms

  • City view
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Large Single Beds

View all photos for Suite, 2 Bedrooms

Soundproofing, iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms

  • City view
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Suite, 3 Bedrooms

Soundproofing, iron/ironing board, free WiFi, bed sheets

Suite, 3 Bedrooms

  • City view
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Large Single Beds

View all photos for Suite, 1 Bedroom (Twin)

Full-sized fridge, microwave, stovetop, coffee/tea maker

Suite, 1 Bedroom (Twin)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Suite, 1 Bedroom (King)

Soundproofing, iron/ironing board, free WiFi, bed sheets

Executive Suite, 1 Bedroom (King)

  • City view
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (King)

Soundproofing, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom (King)

  • City view
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Twin)

Full-sized fridge, microwave, stovetop, coffee/tea maker

Executive Suite, 1 Bedroom (Twin)

  • City view
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Shama Suasana Johor Bahru

Apartment with kitchenette, steps from Komtar JBCC
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, dry cleaning and laundry facilities. Each apartment features a kitchenette with a fridge and a stovetop, plus free WiFi and a plasma TV with cable channels. Thoughtful touches include bathrobes and slippers. Other touches available are a balcony and a coffee/tea maker. Housekeeping is available on request.
Shama Suasana Johor Bahru offers 88 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. Accommodation at this 3.5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops and kitchenware and utensils. Bathrooms include a shower, bathrobes, slippers and bidets.

This Johor Bahru aparthotel provides complimentary wireless Internet access. Plasma televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
During your stay at Shama Suasana Johor Bahru, you're just a quick walk from Johor Bahru City Square. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable aparthotel has 88 apartments over 35 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a balcony and a plasma TV
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, convenience store and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Steps from Komtar JBCC and 7 minutes on foot from Johor Bahru City Square
There's a restaurant on site. WiFi is free in public spaces. Shama Suasana Johor Bahru offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. Shama Suasana Johor Bahru also features a terrace, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Johor Bahru aparthotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Suasana Suites Café – This restaurant serves breakfast, brunch and dinner.

Languages

English, Malay

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Suasana Suites Café

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 20 for children
  • A restaurant

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: MYR 120 per day

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk

Things to do

  • 24-hour gym
  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 35 floors
  • 88 units
  • Banquet hall
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 120.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 35 for adults and from MYR 20 for children
  • Rollaway bed fee: MYR 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Suasana Aparthotel Johor Bahru
Suasana Aparthotel
Suasana Johor Bahru
Suasana All Suites Hotel
Shama Suasana Johor Bahru Aparthotel
Shama Suasana Johor Bahru Johor Bahru
Shama Suasana Johor Bahru Aparthotel Johor Bahru

Shama Suasana Johor Bahru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 386 reviews
Rating 8 - Good. 155 out of 386 reviews
Rating 6 - Okay. 33 out of 386 reviews
Rating 4 - Poor. 9 out of 386 reviews
Rating 2 - Terrible. 11 out of 386 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Caleb

Travelled with group
Liked: Cleanliness, property conditions & facilities
Excellent value for the price of the room. Location and convenience were what sealed the deal.
Stayed 3 nights in Mar 2025

8/10 Good

Halimatus

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.
Stayed 1 night in Feb 2025

10/10 Excellent

Mohamed, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only negative thing was the shower soap dipenser.need to be changed
Stayed 1 night in Feb 2025

8/10 Good

Azlin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Chua Yeow Meng

Liked: Cleanliness, property conditions & facilities
Surprised how big the apartment was. Hall was large and spacious and the toilet had a walk in as well
Stayed 1 night in Feb 2025

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Seems safer than some other hotel apartments..
Stayed 1 night in Jan 2025

8/10 Good

Khirahman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best..
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Best view and location in Johor Bahru

Best location in Johor. Nearby all the food and shopping areas. Beautiful view and the rooms are spacious and clean. There is even a dining table, a living room and kitchenette for your cooking if there is a need to. Its pricey but it is worth the money for the comfort and feel of home
Stayed 2 nights in Nov 2024

8/10 Good

Wai Ngan

Travelled with group

Good location, others can b improved

Location super, link to alternative road, no jam to get back to hotel. Condition n cleanliness not so good, especially when compared to high price paid.
Stayed 3 nights in Oct 2024

6/10 Okay

Teck Heng, Singapore

Travelled with partner
Liked: Cleanliness
During midnight 4am, the upper floor keep have thing drop or pulling sofa or tablet sound.
Stayed 2 nights in Oct 2024

6/10 Okay

Azizan

Travelled with family, Travelled with partner
It is smacked in the middle of the city which understandably can get pretty noisy at night
Stayed 1 night in Oct 2024

4/10 Poor

Jonathan

Travelled with family
Disliked: Amenities, property conditions & facilities
( ) Property near shipping malls. (-) But the facility need to improve, the seats at lobby surface worn out, the room soap dispenser is not working, sound proof between rooms can hear furniture movement above the room.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

8/10 Good

MIchael

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

RIDZWAN

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephan-Carl

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jackson

Liked: Property conditions & facilities
Convenience and cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Jasmine

Travelled with family
Disliked: Cleanliness

Hotel not maintained well.

Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.
Leaking kitchen tap
Loose toilet paper holder
Shower tap loose
Clothes holder loose
Stayed 3 nights in Jun 2024

6/10 Okay

koh

Travelled with family
Disliked: Cleanliness, room comfort
Through out the stay all the lifts were out of order except the service lift. Inconvenience and lack of communication and updates.
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Last time staying here

All the lifts were down and wasted time to use cargo lift 30 mins each time. Stayed 3 nights and maintenance still cannot fix the lift. Definitely give this property a miss. Horrid experience and just spoil the holiday mood.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yew

Stayed 2 nights in Jun 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Aircon in all rooms did not come on at all when we first check in. Had to wait 2 hours and even call maintenance before aircon came on. Aircon was also intermittent throughout the night. Property is very nice and clean though.
Stayed 1 night in May 2024

6/10 Okay

Jasmine

Travelled with family and small children
It was a convenient place to stay as it was opposite KOMTAR. It was a busy hotel so the place needs some regular maintenance.
Stayed 3 nights in Mar 2024

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…
Stayed 2 nights in Nov 2023