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MainStay Suites Joliet I-55

2.5 star property

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Photo gallery for MainStay Suites Joliet I-55

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade) | 1 bedroom, desk, iron/ironing board, free cots/infant beds
Lobby
Fitness facility
Indoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade) | 1 bedroom, desk, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
3235 Norman Ave, Joliet, IL, 60431
  • Westfield Louis Joliet Shopping Mall
    ‪8 min walk‬
  • Harrah's Casino
    ‪12 min drive‬
  • Route 66 Raceway
    ‪20 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪51 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

7.6 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency) | 1 bedroom, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites Joliet I-55

Suburban hotel with 24-hour front desk and indoor pool
This smoke-free hotel features an indoor pool, Access to hot tub and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
MainStay Suites Joliet I-55 offers 60 air-conditioned accommodations with free newspapers and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Joliet I-55. During your stay, you'll be within walking distance of Westfield Louis Joliet Shopping Mall. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include laundry facilities, a lift and a fireplace at reception
  • 11 minutes on foot from Westfield Louis Joliet Shopping Mall and a 3-minute drive from Cinemark Louis Joliet Mall
  • Cats and dogs welcome for a fee
MainStay Suites Joliet I-55 offers its guests an indoor pool and Access to hot tub. WiFi is free in public spaces. MainStay Suites Joliet I-55 also features coffee/tea in common area, a fireplace in the lobby, and laundry facilities. Free self parking is available. A complete renovation of MainStay Suites Joliet I-55 was completed in February 2023.

This Joliet hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per week, plus a deposit of USD 33.90 per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 33.90 per week
  • Pet fee: USD 30 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at MainStay Suites Joliet I-55.

Property is also known as

Comfort Inn North Hotel Joliet
Comfort Inn North Joliet

MainStay Suites Joliet I-55 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 237 out of 604 reviews
Rating 8 - Good. 192 out of 604 reviews
Rating 6 - Okay. 82 out of 604 reviews
Rating 4 - Poor. 44 out of 604 reviews
Rating 2 - Terrible. 49 out of 604 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Asminda

Travelled with partner
Disliked: Cleanliness
The doors were dirty, like poop dirty, stains that can be cleaned. Stains in the shower, in the ceilings, stains in the bed spreads. The customer service was good. But some of the staff didn't even speak. No pool, when online it said it had it. It was closed for cleaning. The overall feel was that it was an older building. There was also ants like crazy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Apr 2025

4/10 Poor

Christopher

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok, ive stayed at worse! The pool was trash and the hot tub was flagged off! Its definitely a cheap place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mauriel

Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy who checked me In was amazing! Explained to me the hot tub had a film on it but they didn’t want guests to be worried so they were putting an out of order sign on it but said I could still use it. The next day I was told by 2 different people to get out and I explained what was said to me but they still insisted so I got out. Pool was so nice and warm though so it worked out.
Stayed 2 nights in Apr 2025

6/10 Okay

Brian

Travelled with family
Disliked: Room comfort

Want no sleep, come here

Pool was green. My bed was unbalanced. Dog was yapping. W
Stayed 1 night in Mar 2025

8/10 Good

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
I was a little unsure at first when my keycard didn’t work & it was really noisy when I checked in but everything was resolved in a timely manner & I enjoyed my stay
Stayed 1 night in Mar 2025

8/10 Good

Loretta

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Marta, Chicago Il

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Mar 2025

2/10 Terrible

Norma

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Not Family friendly... Absolutely do not recommend this place..Did not feel safe..Very shady scarry guests.. Don't stay here if you Have kids
Stayed 1 night in Mar 2025

10/10 Excellent

Thorik

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Raissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
Hot tub had dirty bubbles, bathroom was dirty
Stayed 1 night in Feb 2025

2/10 Terrible

Ileea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs attention to detail

Renovations were poorly made. The door frame was not level leaving me feeling uncomfortable. The room was not cleaned well as the microwave and back splash was dirty. In addition, a plastic bottle was found behind the couch.
Stayed 1 night in Feb 2025

10/10 Excellent

Raul

Stayed 3 nights in Jan 2025

8/10 Good

Lynne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The gal at the front desk was wonderful.
Stayed 1 night in Jan 2025

6/10 Okay

Latanya

Liked: Staff & service
Stayed 21 nights in Dec 2024

10/10 Excellent

Michelle

Stayed 3 nights in Jan 2025

10/10 Excellent

Danisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. No complaints
Stayed 4 nights in Dec 2024

8/10 Good

Devonte

Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Stayed 1 night in Dec 2024

8/10 Good

JUAN CARLOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2024