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Sonesta Milwaukee West Wauwatosa

3.5 star property

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
Meeting facility
Lobby
Lobby lounge
1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Parking included
  • Laundry

Explore the area

View in a map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Place, Children's Hospital of Wisconsin
    ‪13 min walk‬
  • Place, Milwaukee County Zoo
    ‪14 min walk‬
  • Place, Mayfair Mall
    ‪2 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Preferred King)

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed (Preferred King)

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

7.2 out of 10
Good
(92 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed (One Bedroom Suite King)

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Suite, 1 King Bed (One Bedroom Suite King)

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed (Deluxe King)

8.4 out of 10
Very good
(149 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior
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includes taxes & fees
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About this property

Sonesta Milwaukee West Wauwatosa

Suburban hotel with free local area shuttle and 24-hour health club
An indoor pool, a restaurant and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a business centre and conference space. Housekeeping is available on request.
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and a hairdryer. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Sonesta Milwaukee West Wauwatosa. During your stay, you'll be within walking distance of Milwaukee County Zoo. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 8 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Milwaukee County Zoo and 6 minutes from Wisconsin Exposition Center
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta Milwaukee West Wauwatosa offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 5908 square feet (549 square metres) and includes conference space. The business-friendly Sonesta Milwaukee West Wauwatosa also features dry cleaning/laundry services, a front desk safe, and an ATM. A free area shuttle within 3 miles is available. Free self parking is available.

This 3.5-star Milwaukee hotel is smoke free.

Innovation – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
The Lounge – This bar only serves dinner. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Reviews

Sonesta Milwaukee West Wauwatosa Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 703 out of 1805 reviews
Rating 8 - Good. 417 out of 1805 reviews
Rating 6 - Okay. 314 out of 1805 reviews
Rating 4 - Poor. 191 out of 1805 reviews
Rating 2 - Terrible. 180 out of 1805 reviews

Reviews

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice. The staff at the front deck was very nice and friendly. My room could have more towels for the number of guest in the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay close to Miller Brewery and Brewers stadium.
Stayed 2 nights in Aug 2025

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but overall great value for the price. Very clean and staff was great!
Stayed 1 night in Aug 2025

2/10 Terrible

Felicia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was out of service. Our room wasn’t cleaned the after first night or towels restocked. Not even our trash was taken out. We were out of the room from 8 am until 7pm on Saturday, so there was plenty of time for staff to clean it.
Stayed 2 nights in Aug 2025

2/10 Terrible

james, Appleton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked a room with 2 queen sized beds for my son and me. Upon checking in and walking into the room, there was only 1 queen bed. The front desk blamed the error on Expedia. Told me they were fully booked, and they could have a cot brought to the room. They brought a cot, but no blankets. Had to call the front desk and request a blanket. No where near the $200 I spent for the room. Unacceptable! I deserve some kind of a refund.
Stayed 1 night in Aug 2025

2/10 Terrible

Ken

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wet carpet in the room. Strong smell of mold. Very musty and uncomfortable. Needs updates. Very outdated.
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was actually very comfortable bed needs some updates but still very clean people at the desk were awesome!
Stayed 2 nights in Aug 2025

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Patty

Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, room comfort

1st Visit

Overall the stay was good. The Innovation restaurant was closed, so had to eat outside the restaurant more than was planned. The room was outdated! Old worn wooden wardrobe that didn't close all the way. The TV was small (like a 19-21"). No clocks in the room, no USB ports to plug in electronics. The tub was deep, so hard to get in & out of even with the grab bar. The beds were comfortable. The service was great. Had to request towels the first night, and was supplied quite a few for our stay. The one outside door (not main entrance) stuck on us twice so we couldn't enter. Staff said they'd get maintenance to look at it.
Stayed 3 nights in Aug 2025

2/10 Terrible

Dennis

Disliked: Cleanliness, property conditions & facilities
This place is nothing but false advertisement! They make the lobby look like a grand entrance & once you get past that, its all down hill from there! There was no hot tub as advertised, The tiny pool was gross. Seen 3 small children in it, that im sure ended up with a rash?! The luxurious bar & restaurant were closed. The lobby area stunk so bad that the smell stayed in our clothes the next day. Cleanliness of this place is disgusting! Only plus was that we did not get bed bugs like everyone elses reviews. We booked for 2 nights & left after 1 & just ate the cost of the 2nd night. Luckily found a little dive motel which ended up being was more satisfying!! DO NOT STAY HERE!!!
Stayed 2 nights in Aug 2025

6/10 Okay

George

Stayed 1 night in Aug 2025

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and kind staff.
Stayed 1 night in Aug 2025

8/10 Good

Andreas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean, unfortunately the restaurant was closed and the housekeeping was not available during the stay. But the front desk was always willing to help out with any requests. Would definitely give it another try and recommend it.
Stayed 5 nights in Aug 2025

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2025

2/10 Terrible

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas, Clark

Stayed 1 night in Aug 2025

2/10 Terrible

Joe

Stayed 1 night in Aug 2025

6/10 Okay

Nadisha

Stayed 5 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and secure

Property is secure and fairly clean. I would stay here again. They are nearing a renovation time so the restaurant wasnt open. Coffee in room is K cup style so you can bring your own but the 2 pods provided were good. Shower had decent pressure. Would like to see more chains offering bidets, but more of a wish.
Stayed 3 nights in Aug 2025

10/10 Excellent

Azalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Jean

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Not what I expected for the price!

No fridge or microwave in the rooms at all!!! The microwave you are expected to use is in the lobby, and it is very small. If you're lucky, you won't have to wait your turn to use it. If you want tea in the morning, you have to bring your own as they have no tea bags just coffee. You would think that a selection of different teas would be something every hotel has on hand.
Stayed 2 nights in Aug 2025

4/10 Poor

JaMari

Disliked: Cleanliness, property conditions & facilities
Bedbugs
Stayed 2 nights in Aug 2025