The Plaza Hotel Downtown, Trademark Collection by Wyndham

3.0 star property

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Exterior
Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillow-top beds, in-room safe, desk
Ballroom
Junior Suite, 1 King Bed, Mountain View, Corner | Living area | 40-inch LCD TV with cable channels, TV
Free daily buffet breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
405 Victoria St, Kamloops, BC, V2C2A9
  • Sandman Centre
    ‪3 min walk‬
  • Royal Inland Hospital
    ‪7 min walk‬
  • Thompson Rivers University
    ‪3 min drive‬
  • Kamloops, BC (YKA)
    ‪13 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(98 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.8 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

7.6 out of 10
Good
(8 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

About this property

The Plaza Hotel Downtown, Trademark Collection by Wyndham

Family-friendly hotel with free breakfast and bars/lounges
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a microwave in a common area and a business centre.
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at The Plaza Hotel Downtown, Trademark Collection by Wyndham gets good marks from our customers. During your stay, you're just a quick walk from Lansdowne Village Shopping Centre. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes mini golf
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Lansdowne Village Shopping Centre and Kamloops Art Gallery
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and concierge services are also featured at the family-friendly The Plaza Hotel Downtown, Trademark Collection by Wyndham. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This Victorian Kamloops hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Tumbleweeds Lounge – This brewpub serves breakfast, lunch and dinner. Happy hour is offered.
Mulligans Virtual Golf – This sports bar serves brunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Mulligans Virtual Golf
  • Tumbleweeds Lounge

Things to do

  • Billiards/pool table
  • Evening entertainment
  • Indoor pool (guest access)
  • Mini golf
  • Piano

Family friendly

  • Access to nearby indoor pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 30 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 8.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Plaza Hotel Kamloops
Plaza Kamloops
Plaza Hotel Trademark Collection Wyndham Kamloops
Plaza Hotel Trademark Collection Wyndham
Plaza Tramark Collection Wynd
The Plaza Hotel Trademark Collection by Wyndham
The Plaza Hotel Downtown Trademark Collection by Wyndham
The Plaza Hotel Downtown, Trademark Collection by Wyndham Hotel

The Plaza Hotel Downtown, Trademark Collection by Wyndham Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 393 out of 1375 reviews
Rating 8 - Good. 386 out of 1375 reviews
Rating 6 - Okay. 256 out of 1375 reviews
Rating 4 - Poor. 176 out of 1375 reviews
Rating 2 - Terrible. 164 out of 1375 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very well taken care of
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
I like the heritage style. Not at all a fancy place, but well kept. Quiet room as requested. Nice staff.
Stayed 1 night in Jun 2025

6/10 Okay

Florence Pamela

Travelled with family and small children
Great location
Stayed 1 night in Jun 2025

8/10 Good

Patrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, bed very comfortable and friendly staff. Location is excellent!
Stayed 1 night in Jun 2025

2/10 Terrible

JAYESH

Stayed 1 night in May 2025

6/10 Okay

Barbara

Travelled with partner
The property is in a good location downtown and close to shops, parks and dining. Easy walking along Victoria Avenue to coffee and happy hour at local restaurants and walking to Riverfront Park, and felt safe to do so. The room was quiet. The hotel is older, and they have done the best they can to update and refurbish. It is a cool heritage building and has some neat features like the old elevator. However, many things that are still lacking in the update that just make it still feel a bit run down. Dirty, smeared windows and glass doors along the main street and the entry doors, missing light covers on the ceiling lights in the hallways, just bare bulbs, run down pub/bar on the main level and a liquor store in the building as well. There was never anyone in the bar and it was not appealing to walk into. The complimentary breakfast was served in the bar in the morning and it was subpar for offerings. It could be a great restaurant space if some refurbishments were made. The front desk argued with my husband about the parking fee as I had left early with the vehicle we registered and he had biked up his vehicle while in the city and was staying another night. They wanted him to pay again for parking for that vehicle as they didn't believe him that the first vehicle was actually gone!
Stayed 2 nights in Jun 2025

10/10 Excellent

Edgar

Stayed 6 nights in May 2025

10/10 Excellent

Kaylee

Stayed 1 night in May 2025

4/10 Poor

John, Coquitlam

Business traveller, Travelled with partner
Parking problem. Not enough space even though daily fee was paid.
Stayed 1 night in May 2025

10/10 Excellent

Brandie

Stayed 4 nights in May 2025

6/10 Okay

muriel

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Marilyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were friendly and helpful. The bed was comfortable, breakfast was good. At night I could hear thumping from the music in the lounge as I was on the floor above. I fell asleep eventually. The bathroom was clean but in need of some repairs, cracked ceiling, hot water tap was so hard to turn on I had to use a facecloth to grip the handle, and floor tile cracked in front of the sink. Otherwise the stay was fine and location was great.
Stayed 1 night in May 2025

6/10 Okay

Fernando De

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
It’s an old building in need of updates, but the bed was comfortable. No amenities to speak of - no business centre, no gym, barely a lobby. I paid for parking at the hotel, but the lot was a block and half away. The area around the hotel doesn’t feel safe an after dark, and it’s incredibly loud throughout the entire night (and thin walls means you hear all of it).
Stayed 3 nights in May 2025

8/10 Good

Marcia

Travelled with partner
Liked: Cleanliness
Its an old renovated hotel. Nice lobby, cool old elevator! Room is small but we are only here 1 night. Bathroom is very small and the shower is a corner shower and no lighting gets in. Area is right downtown and can walk to the river park. Staff was very friendly
Stayed 1 night in May 2025

2/10 Terrible

Siraj

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Edmund, Scotch Creek

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Ronald

Liked: Staff & service, room comfort

Great old hotel, needs updating

Stains on chairs. Very tired and worn desks etc. Bathroom taps loose, doesn’t the cleaner notice this? Beds and pillows are great. It’s a great heritage hotel, just needs a bit of updating. Also more outlets for the electronic age.
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for food and other amenities.
Stayed 1 night in May 2025

8/10 Good

Blayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jacques

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bonne localisation.
Stayed 1 night in May 2025

6/10 Okay

Petra

Travelled with family
Liked: Staff & service, room comfort

Tired and dated, but comfy

The hotel is very tired. Bathroom plumbing was all over the place, the toilet kept running, and the sink had enough water pressure to clean a driveway. Vanity doors were in very poor shape, and there was no extra toilet paper. Pop machines were out of order, which you didn't find out until you got to the floor they were on.
Stayed 1 night in May 2025

8/10 Good

Janet

Stayed 1 night in May 2025

10/10 Excellent

jitender

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Han

Stayed 2 nights in May 2025