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The Plaza Hotel Downtown, Trademark Collection by Wyndham

3.0 star property

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Photo gallery for The Plaza Hotel Downtown, Trademark Collection by Wyndham

Exterior
Free daily buffet breakfast
Ballroom
Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillow-top beds, in-room safe, desk
Junior Suite, 1 King Bed, Mountain View, Corner | Living area | 40-inch LCD TV with cable channels, TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
405 Victoria St, Kamloops, BC, V2C2A9
  • Place, Sandman Centre
    ‪3 min walk‬
  • Place, Royal Inland Hospital
    ‪7 min walk‬
  • Place, Thompson Rivers University
    ‪3 min drive‬
  • Airport, Kamloops, BC (YKA)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

Family Suite, Multiple Beds, Non Smoking (Two Bedroom) | Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

7.6 out of 10
Good
(8 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.8 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(103 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(37 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 2 Single Beds

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Exterior
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4.2 out of 5, Very good, 1,922 reviews
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About this property

The Plaza Hotel Downtown, Trademark Collection by Wyndham

Victorian hotel with free breakfast and bars/lounges
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a microwave in a common area and a business centre.
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at The Plaza Hotel Downtown, Trademark Collection by Wyndham gets good marks from our customers. During your stay, you're just a quick walk from Lansdowne Village Shopping Centre. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes mini golf
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Lansdowne Village Shopping Centre and Kamloops Art Gallery
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and concierge services are also featured at the family-friendly The Plaza Hotel Downtown, Trademark Collection by Wyndham. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This Victorian Kamloops hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Tumbleweeds Lounge – This brewpub serves breakfast, lunch and dinner. Happy hour is offered.
Mulligans Virtual Golf – This sports bar serves brunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Mulligans Virtual Golf
  • Tumbleweeds Lounge

Things to do

  • Billiards/pool table
  • Evening entertainment
  • Indoor pool (guest access)
  • Mini golf
  • Piano

Family friendly

  • Access to nearby indoor pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 30 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 8.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Plaza Hotel Kamloops
Plaza Kamloops
Plaza Hotel Trademark Collection Wyndham Kamloops
Plaza Hotel Trademark Collection Wyndham
Plaza Tramark Collection Wynd
The Plaza Hotel Trademark Collection by Wyndham
The Plaza Hotel Downtown Trademark Collection by Wyndham
The Plaza Hotel Downtown, Trademark Collection by Wyndham Hotel

Reviews

The Plaza Hotel Downtown, Trademark Collection by Wyndham Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 423 out of 1440 reviews
Rating 8 - Good. 406 out of 1440 reviews
Rating 6 - Okay. 264 out of 1440 reviews
Rating 4 - Poor. 176 out of 1440 reviews
Rating 2 - Terrible. 171 out of 1440 reviews

Reviews

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
I was able to check in early. Front desk staff are friendly and polite. My door did not lock. I went out for dinner and thought maybe I needed to wait for the door to lock, but when I came back after an hour and half the door was still unlocked. Next morning, went down for breakfast and it still didn't lock. The faucet in the bathroom sink was not mounted properly and moved everytime I use it. I've stayed at this hotel a few times already, the location is excellent...lots of food options and really convenient to walk around.
Stayed 1 night in Jul 2025

10/10 Excellent

Karanbir

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Lawrence, Rochester

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Terrible mattress. Stained bedding. Got fresh bedding, also stained. No free parking.
Stayed 1 night in Jul 2025

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oldest property in Kamloops. Old but nice hotel with nice breakfast each morning. Other nice facilities such as golf simulator and pub there. Friendly staff !
Stayed 2 nights in Jul 2025

10/10 Excellent

Dominic

Stayed 2 nights in Jul 2025

10/10 Excellent

Kristina, Consecon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that helped us when we checked in super late (because the train was late) was very helpful.
Stayed 1 night in Jul 2025

8/10 Good

JAGDEEP

Stayed 1 night in Jul 2025

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service
Bed sheets dirty and full of hair . Sink also full of hair and hotel really outdated
Stayed 1 night in Jul 2025

10/10 Excellent

David, Pitt Meadows

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every time we are in Kamloops!!
Stayed 1 night in Jul 2025

8/10 Good

Salvatore A

Liked: Cleanliness, staff & service, amenities
Just a heads up that some of their rooms are REALLY tiny
Stayed 2 nights in Jul 2025

6/10 Okay

Tristen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel itself was absolutely beautiful. The old heritage of this hotel was very cute and reminded me of what an older hotel looks like. But the restaurant was not great the servers were great, very friendly. But the food was terrible.
Stayed 1 night in Jul 2025

10/10 Excellent

NokYon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Isaac

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and decrepit, smells terrible as soon as you walk in. Uncomfortable beds and pillows. Terrible breakfast. 0 stars would not recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chase

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast has lot of options. It was at the centre of downtown and everything was so near/convenient for us and our kids. Will come back again soon.
Stayed 1 night in Jul 2025

6/10 Okay

darrell

Disliked: Cleanliness
beautiful heritage building however the room was very dark. some lights burnt out, TV did not work, bathroom sink was plugged but i fixed it (drain was full of hair) opened the blind to let some light in but room backed onto an alley where there was alot of drug use happening.
Stayed 1 night in Jul 2025

6/10 Okay

Ashok

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Parking too far away 2nd year we stayed here. Prices are great
Stayed 1 night in Jul 2025

8/10 Good

Dengyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jul 2025

2/10 Terrible

Hara

Stayed 1 night in Jul 2025

6/10 Okay

Brigitte

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs Renovating and Cleaning Badly

Check in and check out were quick and easy. Decent breakfast. The common areas and room were in very poor condition. The carpets are either very faded or very dirty and there were nicks, scrapes, and scuff marks all over the walls, trim, etc. The furniture in the two queen room was in poor condition and the roller blind was cheap, dirty, and broken, as was the window screen. The bathroom ceiling had recently been replaced and was still just drywall that hadn't been mudded, taped, or painted (it was also damaged in several places). The bathroom walls were painted over panelling, not drywall, and the makeup mirror had been mounted on external hardware, which did not look good at all. The bathtub was missing a plug so we could not give our little guy a shower. The whole place was covered in a layer of grime and was extremely outdated and the floor our room was on had a strong smell of body odor. Service was great but will not be back.
Bathroom ceiling
Bathroom vanity
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
I like the uniqueness of the property and certainly the location. I slept quite comfortably and we were able to have our dog with us without a huge price tag
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great. The bar has the best staff of all. We love this hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Debbie

Liked: Cleanliness, staff & service
For what we wanted it worked.....close to everything downtown including the night market and buskers festival. Breakfast was good, Tumbleweed Lounge had good food and drinks. What we didn't like....parking a block away....that's ridiculous. Luckily we are healthy older people and can make the walk. The small shower....my bf has bruises on his elbow from washing his hair and hitting the walls. No tub, no A/C....it's Kamloops people! We had to open the window for a breeze and then couldn't sleep because of the bars letting out.
Stayed 2 nights in Jul 2025

6/10 Okay

Kris

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was not worth $150/night
Stayed 1 night in Jul 2025