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Hotel Topaz

3.0 star property

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Photo gallery for Hotel Topaz

Front of property
Bar (on property)
Terrace/patio
Lobby sitting area
Buffet

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Aniwatte, Kandy, 2000
  • Place, Bahirawakanda Vihara Buddha
    ‪11 min walk‬
  • Place, Kandy Lake
    ‪2 min drive‬
  • Place, Temple of the Tooth
    ‪3 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite Room

Suite Room | 1 bedroom, premium bedding, memory-foam beds, minibar

Suite Room

  • Mountain view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe Twin Room

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

A hotel room with two beds, a sitting area with a bench, a large painting on the wall, and a view of the hallway.

Deluxe Triple Room

  • Mountain view
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Deluxe

1 bedroom, premium bedding, memory-foam beds, minibar

Double Deluxe

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

Similar properties

Exterior
View 360
Kandy
  • Pool
  • Dryer
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 102 reviews
The price is €45
includes taxes & fees
26 Jul - 27 Jul
View 360

About this property

Hotel Topaz

Along with 2 restaurants, this resort has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hotel Topaz offers 73 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.
During your stay at Hotel Topaz, you'll be within walking distance of Kandy Lake. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court and a playground
  • Just a 4-minute drive from Kandy Lake and a few minutes from Bahirawakanda Vihara Buddha
  • Train station pick-up, train station drop-off and shopping centre shuttle service available for a fee
Hotel Topaz offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. A children's pool, a rooftop terrace, and spa services are also featured at the family-friendly Hotel Topaz. A shopping centre shuttle and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kandy resort.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Hotel Topaz has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: LKR 3,000 for adults and LKR 1,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Karaoke
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Shopping

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Topaz

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for LKR 2500.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately LKR 3000 for adults and from LKR 1500 for children
  • Rollaway bed fee: LKR 2500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Topaz offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Topaz
Hotel Topaz Kandy
Topaz Kandy
Hotel Topaz Kandy
Hotel Topaz Resort
Hotel Topaz Resort Kandy

Hotel Topaz Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 33 reviews
Rating 8 - Good. 16 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with super friendly staff and good food options for breakfast and dinner. Incredible view of Kandy and surroundings.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Raymonde

I made a reservation for Hotel Topaz in NV , USA. When í checked in, reservation was for Hotel Topaz in Sri Lanka. BIG MISTAKE!!!! Please cancel this reservation and Do NOT charge my credit card. Raymonde Shearer
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nadeeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would just like to thank the staff of Hotel Topaz for making our stay so comfortable! From the minute you enter the hotel the staff was always so friendly and always willing to take care of any questions we had. The housekeeping staff made sure our room was always spotless and they would go so far to make the bed in a different design every day. We were there for nine nights and so details like this were something we looked forward to and always put a smile on our faces. Special thank you to the restaurant staff - Supervisor Puspakumar is so attentive and made sure his staff were looking after the guests. Thank you to the waiters Kavindu, Sampath, and Malinda who took brilliant care of us. Also, Chef Ashitha's food is wonderful and breakfast is just fantastic at this hotel. A detail I would like to mention is that the pool facilities are being renovated however every detail was thought through and they gave us hotel transportation to and from a nearby hotel pool so that we did not miss out on swimming. Thank you Hotel Topaz and I so look forward to returning!
Stayed 9 nights in Jul 2024
Verified

8/10 Good

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Clean rooms, good space, comfortable beds & good ambience. Pool is nice too! The property is on the hill so the view is amazing. I would recommend booking it
Stayed 1 night in Mar 2022
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The property is high on the hill so had beautiful views from our room and from the restaurant and roof terrace. Very nice pool but lots of steps down to it so we used it less than we normally would have. Not an easy trip into Kandy town, we would walk down but would always get a tuk-tuk back as it was so hilly.
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Lars

Liked: Cleanliness, staff & service, room comfort

Hotell med fantastisk utsikt over Kandy

Et flott utsiktshotell med en fantastisk utsikt. Ligger litt langt fra sentrum. Hotellet er godt brukt, litt slitent. De har god service og er vennlige. Vi var litt uheldige med aircondition på rommet, men det resulterte i oppgradering til et stort flott rom. Badebassenget var bra. Hotellet er ypperlig for familie og eller flere som reiser sammen. Som par kan det bli litt langt fra sentrum om man ønsker å oppleve noe av kveldslivet i Kandy - men det er mulig met TUK TUK.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Sabrina

Liked: Staff & service, property conditions & facilities, room comfort
性价比还可以
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
An average hotel with friendly staff
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Un hôtel pour passer 1-2 nuits

L'hôtel se trouve sur les hauteurs, la vue est belle, par contre loin du centre et difficile d'accès sans un moyen de transport. Le déjeuner n'est pas très bon ni appétissant, même si il y le choix.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is outside Kandy transport is required to and from Shuttle bus is mainly for staff Hotel is primarily used by travel firms Views are brilliant
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; clean rooms and great staff. Restaurant was also very good
Stayed 1 night in Feb 2019
Verified

8/10 Good

VIJAY ANAND

Liked: Cleanliness, staff & service, room comfort

one night stay at Topaz Kandy

The hotel has a good view and the service was good.. but the property is old and the rooms are okay.. ideal for a short stay..
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel with a view

A very nice hotel on top of a hill with a stunning view. 10-15 min walk from hustle and bustle of Kandy, which is a bonus. Smooth check in which was important after a long flight and a long taxi ride from the airport to Kandy. Staff very helpful and attentive, a huge comfy clean room with a nice view. Breakfast buffet highly recommended: a very good variety of food (including English and Asian), very good quality, very tasty. We have also tried their buffet and were not disappointed. The hotel has also a nice pool area with a pool bar. This hotel was a pleasant surprise. Advertised on Hotels.com as 3* but I think it is 4* Highly recommended.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hieno hotelli vuoren huipulla. Upeat näköalat suoraan huoneista.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Owen

Liked: Cleanliness, staff & service, room comfort

Amazing views of Kandy from Hotel Topaz.

Arrived at the hotel in mid afternoon and received a warm welcome. The hotel is challenging to find but the location views when inside the hotel are so great. We enjoyed the use of the SPA there and being a hotel.com we got 50% of the fees instead of the standard discount which was nice. The only thing which was lacking was the disappointing food in the restaurant and at breakfast. Maybe not as well suited for westerners but that was my only criticism. Also we got a late check out so enjoyed the pool for a little longer.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Want to go nack

Loved it. Older hotel but well maintained and great atmosphere as well as service
Stayed 4 nights in May 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful location outside Kandy

Nice hotel great pool and service was excellent. Food was great as well.
Stayed 2 nights in Mar 2018
Verified

4/10 Poor

Family

Liked: Cleanliness
Disliked: Property conditions & facilities

Nice location on hill but very badly soundproofed

Guests should not use even room numbers and at the beginning of corridor. Use rooms on level 3 with 317 onwards. Corridor and room doors are very badly soundproofed. In morning all shuttle cars and minubuses come, you can not open window, airpolution and noise. Hotel is used by asian Tour operators, which start arround 7am. Attention in expedia booking it is mentioned extra bed per stay but hotel want to charge per night for kid. Accommodation for drivers costs extra other hotels offer free.
Stayed 5 nights in Aug 2017
Verified

8/10 Good

Percy

Liked: Cleanliness, staff & service, property conditions & facilities

Scenic location

Buffet was value for money. Service was friendly. Only negative was its location being far from town area for shopping, etc.
Verified

4/10 Poor

Keith

Liked: Cleanliness, room comfort
Disliked: Staff & service

Beautiful views staff unprofessional

Beautiful hotel set high above Kandy about a kilometre out from tbe city. No transport to town other than staff minibus at 7.30 and 3 times shortly after lunch. Nothing back up when asked reception unhelpful "we have no tuk tuk tele' numbers" to go down in the evening. Booked hotel car to take us to the train station when we left with reception they also rang our room to confirm night before but when we came to leave they new nothing about it. Customer relations officier was also poor in dealing with the matter offering us a later taxi to late for the train. Staff did not inspire confidence!
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk udsigt

Hotellet er gammelt, men et dejigt hotel til prisen. Værelserne var store og gode, god mad og god service. Det bedste med hotellet er nok udsigten over byen og fjeldene. Ville overnatte der igen
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in kandy

This hotel is totally out of my expected. All the staff there are really friendly. Restaurant serve tasty food with a good view. My friend and I enjoyed our stay there so much. I will choose the same hotel if i go there again.
Verified

6/10 Okay

Me

Liked: Cleanliness

Lovely but dated

Great, but the hotel is fresh out of 1975. The rooms are more modern but hotel dated. Food is bad. Overall it's ok. Nice pool.
Verified

8/10 Good

Anonymous

Liked: Staff & service

Great Mid Priced hHtel!

Very pleased with this hotel. Great food!
Verified

8/10 Good

Ajith Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022