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Radisson Hotel Kandy

4.0 star property
VIP Access

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Photo gallery for Radisson Hotel Kandy

Bar (on property)
Deluxe Room, Lake View | Premium bedding, down duvets, memory-foam beds, minibar
Terrace/patio
Reception
Premium bedding, down duvets, memory-foam beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

View in a map
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000
  • Place, Kandy Lake
    ‪2 min walk‬
  • Place, Wales Park
    ‪8 min walk‬
  • Place, Temple of the Tooth
    ‪10 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room

8.2 out of 10
Very good
(10 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View | Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, Lake View

9.0 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - 15% Discount on Food and Soft Beverages

Premium bedding, down duvets, memory-foam beds, minibar

Superior Room - 15% Discount on Food and Soft Beverages

  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Suite, Lake View

Suite, Lake View | View from room

Suite, Lake View

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room - 15% Discount on Food and Soft Beverages

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room - 15% Discount on Food and Soft Beverages

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Room

  • Sleeps 2
  • 1 King Bed

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About this property

Radisson Hotel Kandy

Hotel with 2 restaurants, near Temple of the Tooth
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a rooftop terrace are on-site. Housekeeping is available on request.
Radisson Hotel Kandy offers 122 accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Radisson Hotel Kandy, you're just a quick walk from Malwathu Maha Viharaya. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Kandyan Art Association & Cultural Centre and a few minutes from British Garrison Cemetery
Radisson Hotel Kandy offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Radisson Hotel Kandy. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kandy hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Radisson Hotel Kandy has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Hotel Kandy

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 46
  • Christmas Eve (24 December) Gala Dinner per child: USD 23 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 46
  • New Year's Eve (31 December) Gala Dinner per child: USD 23 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

OZO Kandy Hotel
OZO Kandy
OZO Kandy Sri Lanka Hotel
OZO Sri Lanka Hotel
OZO Kandy Sri Lanka
OZO Sri Lanka
Radisson Blu Kandy
OZO Kandy Sri Lanka
Radisson Hotel Kandy Hotel
Radisson Hotel Kandy Kandy
Radisson Hotel Kandy Hotel Kandy

Radisson Hotel Kandy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 256 out of 490 reviews
Rating 8 - Good. 175 out of 490 reviews
Rating 6 - Okay. 36 out of 490 reviews
Rating 4 - Poor. 13 out of 490 reviews
Rating 2 - Terrible. 10 out of 490 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Louise

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly and welcoming.
Stayed 5 nights in Aug 2025

10/10 Excellent

Yogaraja

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice place for a quick stay and comfortable room. Unfortunately the WiFi never worked but the service to fix the TV was exceptional!
Stayed 1 night in Aug 2025

10/10 Excellent

Nipuna

Stayed 1 night in Aug 2025

10/10 Excellent

VIBHUTI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Sally

Stayed 3 nights in Aug 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options very good included vegetarian and vegan. Bed was large and supportive. Slept well and very quiet.
Stayed 2 nights in Aug 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are a good standard, rooms perfect, very well cleaned and modern, breakfast was great and good value for money, staff are friendly. The general atmosphere is as you would expect from hotels in this price range. Only negative is the taxes that are added on to the meal prices and drinks bought when we checked out. The prices should be transparent when ordering. This is what I am used to in the UK, but I understand different countries operate differently. It’s on a steep hill but there are Tuk Tuks everywhere and costs about LKR 200 to LKR 500 into town, also Kandy is lively with lots to see and do. Finally though, this hotel I would recommend, it’s excellent and we were very happy there.
Stayed 3 nights in Jul 2025

10/10 Excellent

Antonette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. Lovely food and the location. Very clean. My family I enjoyed the holiday and we will come back again
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient hotel, about a 20 minute walk to The Temple of the Sacred Tooth Relic. Ideal for a quick stay.
Stayed 1 night in Jul 2025

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Dineen

Stayed 1 night in Jul 2025

6/10 Okay

Yegesh

Travelled with family
We stayed two nights at this property in a suite, the view was really nice with Kandy river and Temples.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a lovely pool, clean room, attentive staff and good location.
Stayed 1 night in Jul 2025

8/10 Good

Anura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service by reception staff.Very understanding

The hotel was average but probably the best 4 star in the area that is walkable to the temple. Special mention to the reception staff who facilitated an early check-in - this was much appreciated as I was travelling with a 2 year old which helped with his feeding and rest after a long train journey from Colombo in the morning.
Stayed 1 night in Jun 2025

8/10 Good

Tanu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and the staff was friendly and courteous. The staff was accommodating and helpful. The breakfast had many choices and the quality of the food was good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gishanka

Stayed 3 nights in Jun 2025

10/10 Excellent

Pablo, New Braunfels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Radisson Kandy is a great location and convenient to see major attractions. The staff from front desk to restaurant were attentive and friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Gemma

Stayed 3 nights in Apr 2025

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice, nice rooftop pool and bar area, really good breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the roof top restaurant and bar, the staff was amazing and the food was excellent, and sometimes there was music too.
Stayed 4 nights in Mar 2025

8/10 Good

Jonny

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for Kandy

Perfect location for Kandy, nice pool, good breakfast, friendly and helpful staff, especially the manager. A perfect start to our holiday in Sri Lanka
Stayed 3 nights in Apr 2025

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location within minutes of attractions. Staff were very excellent and a very nice rooftop bar with pool
Stayed 2 nights in Mar 2025

8/10 Good

BENEDICT

Travelled with family
Liked: Cleanliness, staff & service
**Ramada Inn Colombo International Airport – Review** I recently stayed at the Ramada Inn near Colombo International Airport and had a generally pleasant experience. The hotel is conveniently located for easy access to the airport, though the surrounding area is quiet and lacks much to do, making it ideal for those looking for a peaceful stopover. The hotel staff were truly exceptional. They went out of their way to ensure I had everything I needed, always with a warm and friendly attitude. Despite the hotel being on a budget, the staff’s dedication to providing excellent service really stood out, and I was very appreciative of their efforts. The hotel itself is a bit dated, and the buildings show signs of age. Some areas could use renovation to bring them up to modern standards, but it didn’t detract too much from my stay. The rooms were still comfortable and well-maintained, and the cleanliness was impressive. One of the highlights of my stay was the food. The restaurant offered a wonderful selection, and I was especially pleased with the French entrees, which were a pleasant surprise. I didn’t try the buffet, but the à la carte menu was delicious, reasonably priced, and well-prepared. Overall, while the Ramada Inn Colombo could benefit from some updates, the exceptional service from the hotel staff and the great food made my stay enjoyable and comfortable.
Stayed 3 nights in Mar 2025