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Grand Palladium Colonial Resort & Spa All Inclusive

5.0 star property

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Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Beach bar
Couples treatment room(s), sauna, hot tub, steam room
Lobby
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

View in a map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710
  • Place, Akumal Beach
    ‪6 min drive‬
  • Place, Yal-ku Lagoon
    ‪9 min drive‬
  • Place, Half Moon Bay
    ‪9 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Room Deluxe

2 bedrooms, down duvets, minibar, in-room safe

Room Deluxe

  • 37 sq m
  • Sleeps 1

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • 42 sq m
  • Sleeps 1

View all photos for Suite Luxury

2 bedrooms, down duvets, minibar, in-room safe

Suite Luxury

  • 58 sq m
  • Sleeps 1

View all photos for Room Deluxe

2 bedrooms, down duvets, minibar, in-room safe

Room Deluxe

  • 37 sq m
  • Sleeps 4

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • 42 sq m
  • Sleeps 2

View all photos for Suite Luxury

2 bedrooms, down duvets, minibar, in-room safe

Suite Luxury

  • 58 sq m
  • Sleeps 2

View all photos for Room Deluxe

2 bedrooms, down duvets, minibar, in-room safe

Room Deluxe

  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • 42 sq m
  • Sleeps 3

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • 42 sq m
  • Sleeps 4

View all photos for Room Deluxe

2 bedrooms, down duvets, minibar, in-room safe

Room Deluxe

  • 37 sq m
  • Sleeps 3

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • 42 sq m
  • Sleeps 3

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • 42 sq m
  • Sleeps 4

View all photos for Room Deluxe

2 bedrooms, down duvets, minibar, in-room safe

Room Deluxe

  • 37 sq m
  • Sleeps 4

View all photos for Deluxe Garden View

2 bedrooms, down duvets, minibar, in-room safe

Deluxe Garden View

7.4 out of 10
Good
(38 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite Garden View

32-inch flat-screen TV with cable channels, TV, pay films

Junior Suite Garden View

7.0 out of 10
Good
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Villa Suite Poolside

Romance Villa Suite Poolside | 2 bedrooms, down duvets, minibar, in-room safe

Romance Villa Suite Poolside

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single use Garden View

2 bedrooms, down duvets, minibar, in-room safe

Deluxe Single use Garden View

9.8 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Garden View

2 bedrooms, down duvets, minibar, in-room safe

Deluxe Triple Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Poolside

2 bedrooms, down duvets, minibar, in-room safe

Junior Suite Poolside

8.6 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Connecting Suite

2 bedrooms, down duvets, minibar, in-room safe

Connecting Suite

  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds

View all photos for Suite Junior with Pool View

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior with Pool View

  • 42 sq m
  • Sleeps 2

View all photos for Suite Junior with Pool View

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior with Pool View

  • 42 sq m
  • Sleeps 3

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • 42 sq m
  • Sleeps 4

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • 42 sq m
  • Sleeps 3

View all photos for Suite Junior

2 bedrooms, down duvets, minibar, in-room safe

Suite Junior

  • 42 sq m
  • Sleeps 4

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  • Breakfast included
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4.2 out of 5, Very good, 740 reviews
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About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Luxury property on the beach, with 5 outdoor pools
Catch some rays on Grand Palladium Colonial Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Grand Palladium Colonial Resort & Spa All Inclusive offers 425 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. Beds feature down duvets. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools and 5 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Palladium Colonial Resort & Spa All Inclusive. During your stay, you'll be close to Akumal Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a beach bar and 2 swim-up bars
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Treat yourself to massages, hydrotherapy or body scrubs at the spa
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a private beach, tennis courts and a gym
  • 9 minutes by car from Puerto Aventuras Marina and 10 minutes from Akumal Beach
Grand Palladium Colonial Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Grand Palladium Colonial Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a steam room. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kantenah property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Grand Palladium Colonial Resort & Spa All Inclusive has 4 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 4 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 2 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Reviews

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 456 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

Reviews

10/10 Excellent

David Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attentiveness of all staff in the restaurants and pools was amazing. The areas inside the buildings as well as outside were kept very clean.
Stayed 7 nights in Jul 2025

10/10 Excellent

Joanne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Grand Palladium. We booked Colonial but was bumped into Kantenah and VIP guests. Being VIP guests, we got access to exclusive restaurants and lounges and concierge service. David and Cielo, our concierges, are awesome. They are always a text message away.
Stayed 7 nights in Jul 2025

10/10 Excellent

Kiefer

Travelled with family, Travelled with family and small children
Liked: Amenities
Was just great we will be back for sure
Stayed 4 nights in Jul 2025

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff. Cielo was very professional.
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great very clean the staff is amazing very friendly and always ready to help a lot of things to do for adults and kids
Stayed 6 nights in Jul 2025

10/10 Excellent

Lizeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Alexander

Stayed 4 nights in Jul 2025

6/10 Okay

Shelly

Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff was very friendly! Our only complaint about our stay was the air conditioning system. Ours did not work in our room and we even had an upgraded room and it was mid July so extremely hot in Mexico. We would complain to our butler several times but they didn’t jump to the needs of the air conditioner.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nadzeya

Liked: Cleanliness, amenities, property conditions & facilities
We liked our
Stayed 5 nights in Jul 2025

10/10 Excellent

Geiner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Jo Allen Uson

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Love the wildlife, quiet and eco friendly hotel. Food was amazing! It’s like a party every night. No boring hours
Stayed 3 nights in Jul 2025

8/10 Good

Maria

Stayed 7 nights in Jun 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una experiencia maravillosa. El personal es exepcional y nos hicieron sentir como en casa. Una experiencia de lujo, ¡gracias!
Stayed 7 nights in Jun 2025

10/10 Excellent

Courtney

Stayed 4 nights in Jun 2025

4/10 Poor

Victoria

Stayed 6 nights in May 2025

10/10 Excellent

Kervens

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from my trip there, was there for 7 days I had a great time, for someone who travels a lot and had many experiences..this resort was top notch and specifically David the concierge from Building 59 he’s the best!! Did not have to go to reception for anything..
Stayed 7 nights in May 2025

10/10 Excellent

Monica

Stayed 5 nights in Mar 2025

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very helpful. Food and drinks were good.
Stayed 5 nights in May 2025

10/10 Excellent

Sady Alexander, Calgary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alessandra was such a great help. She was so attentive and made our trip much easier. She was the highlight of our trip . Everyone from the cleaners, maintenance guys, chefs, hosts , were all so kind and on top of things. The property itself is beautiful and has many cool wild life that just hung around. The TRS experience is definitely the best as far as what we were looking for. Top notch property, top notch staff. I am always looking for something to critique but in this case , I couldn’t find one thing. 11/10
Stayed 7 nights in May 2025

10/10 Excellent

Aleigha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time here! The staff are wonderful and the whole resort is so stunning!
Stayed 4 nights in May 2025

8/10 Good

Linda

Stayed 7 nights in Apr 2025

8/10 Good

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Kenneth Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great people, all-around wonderful resort. Facilities and restaurants were very good. Would recommend.
Stayed 6 nights in Apr 2025

10/10 Excellent

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, endless food and drinks.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about the property at Palladium Colonial. The room was always clean and bed was made every day. I have no complaints. Love the weather and food.
Stayed 5 nights in Mar 2025