4/10 Poor
jacob
7 Apr 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Mixed experience—some frustrating moments.
The facility itself is decent (though there's no pool), but several issues made the stay less enjoyable. For starters, housekeeping knocked on our door at 6 AM asking if we needed service—definitely not ideal when you're trying to sleep.
Room service was confusing and frustrating. I tried to order takeout from the restaurant downstairs but was told I had to go through room service. When I called room service, they told me to order directly from the restaurant instead. It felt like no one knew how things were supposed to work. To make matters worse, the room service staff member I spoke with had limited English, which made communication even more difficult.
If you’re looking for a good night’s rest, keep in mind that city noise is a serious issue here. The windows don’t block much sound, and we could hear police sirens nearly every hour from midnight until morning, which made sleeping through the night a challenge.
Overall, while the place looks decent, the disorganized service and noise issues made it hard to enjoy the stay.
jacob
Stayed 1 night in Mar 2025