Pier House Resort & Spa

4.0 star property
VIP Access

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Photo gallery for Pier House Resort & Spa

Suite (Dockside) | Balcony
Outdoor pool, pool umbrellas, pool loungers
Private beach, white sand, sun-loungers, beach umbrellas
Suite (Dockside) | Living room | 42-inch flat-screen TV with cable channels, TV
Suite, Multiple Beds, Oceanfront | 1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

Map
1 Duval St, Key West, FL, 33040
  • Mallory Square
    ‪1 min walk‬
  • Ernest Hemingway Home and Museum
    ‪15 min walk‬
  • Fort Zachary Taylor Historic State Park
    ‪4 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 2 Queen Beds (Lanai)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Roll-in Shower, Lanai

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (Beach Dockside)

  • Sleeps 1
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Oceanfront

  • Ocean view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Lanai)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Lanai

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Roll-in Shower (Spa)

  • 46 sq m
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

Suite, Multiple Beds (RI Shower)

  • Ocean view
  • 111 sq m
  • Sleeps 6
  • 2 King Beds

Traditional Room, 1 King Bed, Roll-in Shower

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront

  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Sunset Dockside)

  • Sleeps 1
  • 1 King Bed

Junior Suite (Spa)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Spa One Bedroom)

  • Sleeps 1
  • 1 King Bed

Room, 1 King Bed, Oceanfront

  • Ocean view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Hemingway)

  • Sleeps 1
  • 1 King Bed

Traditional Room, 2 Queen Beds (detele)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, Oceanfront

  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront

  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Dockside)

  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Luxury Suite, Oceanfront

  • Ocean view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (2 Queens)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (1 King)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Oceanfront

  • Ocean view
  • 111 sq m
  • Sleeps 6
  • 2 King Beds

Junior Suite (Pure Wellness Spa)

  • 46 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

About this property

Pier House Resort & Spa

On private beach with outdoor pool, near Waterfront Playhouse
At Pier House Resort & Spa, hit the private sand beach, dine on-site at Chart Room Bar or enjoy a drink at one of the resort's 2 bars/lounges. Housekeeping is available on request.
Pier House Resort & Spa offers 142 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the resort. An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at Pier House. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Our customers tell us they can't get enough of Pier House Resort & Spa's great beach location. During your stay, you're just a quick walk from Duval Street. 2 bars, a full-service spa and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy American cuisine and ocean views while dining at Chart Room Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with hot stone massages, body treatments or facials at The Spa at Pier House
  • Services include a concierge, a porter and wedding services
  • On-site recreation includes a private beach and a gym
  • Guests have great things to say about the location and the pool
  • Steps from Waterfront Playhouse and Key West Shipwreck Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pier House Resort & Spa such as an outdoor pool and a health club.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. This beach resort also offers a hot tub, a garden and a terrace. For a fee, parking is available.

This 4-star Key West resort is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:30 AM.
Chart Room Bar – Overlooking the ocean, this bar specialises in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
Beach Bar – This beachfront bar specialises in Caribbean cuisine and serves lunch, dinner and light fare. Open daily.
One Duval – This restaurant is located on the beach and specialises in Caribbean cuisine. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and transport

  • Uncovered parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 8 to 18 per person
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach Bar
  • Chart Room Bar
  • One Duval

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height counter and sink (81 centimetre high)
  • Low-height door lock
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 5 buildings
  • 5 floors
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 65.25 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 18 per person
  • Uncovered self-parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

House Pier
Pier House
Pier House Key West
Pier House Resort
Pier House Resort Key West
Pier Resort
Resort Pier
Pier Hotel Key West
Pier House Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort Spa
Pier Hotel Key West
Pier Key West
Pier House Key West Florida
Pier House Resort & Spa Resort
Pier House Resort & Spa Key West
Pier House Resort & Spa Resort Key West

Pier House Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1005 reviews
Rating 8 - Good. 179 out of 1005 reviews
Rating 6 - Okay. 86 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline, Ledgewood

Stayed 3 nights in Mar 2025

4/10 Poor

Evan William

Liked: Property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend getaway!

Great location, lush landscaping, nice beach, bars and great restaurants on site-awesome sunset pier to watch all the boats!
Great sunset pier
Beautiful beach area
Beach
Beach
Stayed 2 nights in Mar 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

WAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is amazing, very clean. Traditional rooms are average nothing special about it. TerribleTerrible Wi-Fi. You could only get YFI in the lobby. You won’t be able to connect from your room. And I have addressed the issues with the front desk, but with no success. But other than that, it’s a good place to be at. Everybody friendly. And fairly clean place.. the restaurant is spot on.
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Solo trip

I had a very nice experience overall at the resort. I would have liked to know more about the resort services available, but there was only a little info provided. I had put my towels on the rack to reuse but the staff still replaced them which was annoying as I try to be environmentally friendly.
Stayed 5 nights in Feb 2025

8/10 Good

Kathleen Crowley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Pool decent as well as beach area. Couldn't use gym the only day I tried to use it though which was unfortunate.
Stayed 4 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
My Daughter had to visit the ER during our visit and the Staff went out of their way to be helpful. I appreciate that.
Stayed 3 nights in Feb 2025

10/10 Excellent

amanda t

Stayed 2 nights in Dec 2024

10/10 Excellent

Shaun

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Employees were very good and answered all our questions/concerns
Stayed 5 nights in Feb 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pier House is an excellent resort. Awesome location. Quiet. No need for a car. Many superb restaurants within walking distance. We love this property and highly recommend staying here
Stayed 4 nights in Feb 2025

6/10 Okay

alexander

no vtew.or seating

Rented a room with ocean view. It was not.[Gulf view] it was like being in a theather sitting behind a person with a big hat. We could see to the left or right not center. Thats what I paid for.Total view. And no microwave??? Had to ask for one.Balcony pic. shows room for movement. actually, it was like sitting in a crowded resturant squeeziing to get by.
Stayed 3 nights in Feb 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that they allowed people to go down to the beach really early in the morning and claim loungers... the whole 2nd row was claimed and no one came to their chair for over three hours. People could hand used those loungers in that time. Looked a little silly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When it rained the ceiling above the patio door leaked. Otherwise it was an excellent stay
Stayed 4 nights in Feb 2025

10/10 Excellent

James

Stayed 4 nights in Feb 2025

10/10 Excellent

LYNN, St Johns

Liked: Staff & service
Stayed 7 nights in Feb 2025

10/10 Excellent

Mark Alan

Liked: Cleanliness, staff & service, property conditions & facilities
easy access to the heart of Key West!
Stayed 5 nights in Feb 2025

6/10 Okay

David

Liked: Staff & service, amenities
The bathrooms near the front desk are terrible.
Stayed 2 nights in Feb 2025

10/10 Excellent

LYNN, St Johns

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beachfront right off Duval Street. Great staff. Bar service was amazing.

10/10 Excellent

stacy

Stayed 3 nights in Feb 2025

6/10 Okay

Lindsay

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
While this property has a great location and friendly staff , we were very disappointed with the room itself. The beds had sandy sheets, sand on the floors, tv was unplugged and things broken throughout the room (charging docks, etc). Dust was layered on the top of the 2 beds headboards. It was a first floor room with a lanai. The room needed more attention for sure, especially for the price per day. I typically don’t write reviews but this one kinda threw us considering how great the reviews were. Maybe we just got a forgotten about room??
Stayed 1 night in Feb 2025