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Protea Hotel by Marriott Knysna Quays

3.5 star property

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Photo gallery for Protea Hotel by Marriott Knysna Quays

Lobby
A hotel with a swimming pool, outdoor seating, and a view of the marina.
Property amenity
A spacious indoor area with multiple dining tables and chairs, a central staircase, and large windows allowing natural light.
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Waterfront Drive, Knysna, Western Cape, 6570
  • Place, Knysna Lagoon
    ‪2 min walk‬
  • Place, Knysna Waterfront
    ‪6 min walk‬
  • Place, Knysna Quays
    ‪6 min walk‬
  • Airport, Plettenberg Bay (PBZ)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a chair, a desk with a lamp, a mirror, and a view of the outside.

Room, 1 King Bed, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds, Lagoon View

A marina with various boats docked at wooden piers.

Family Room, 2 Double Beds, Lagoon View

9.2 out of 10
Wonderful
(11 reviews)
  • Lagoon view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds, Lagoon View

A hotel room with two beds, a desk, a chair, and a balcony with a view.

Family Room, 2 Double Beds, Lagoon View

  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony, Lagoon View (Poolside)

A rooftop pool area with lounge chairs and umbrellas, overlooking a body of water with sailboats.

Room, 1 King Bed, Balcony, Lagoon View (Poolside)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

A hotel room with two beds, a desk, a chair, a lamp, a large window, and a view of the outside.

Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Knysna Hollow Country Estate
Knysna
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 108 reviews
The price is €122
includes taxes & fees
22 Jul - 23 Jul
Knysna Hollow Country Estate

About this property

Protea Hotel by Marriott Knysna Quays

An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free English breakfast and free wired Internet in public areas are also provided. Other amenities include self parking, a meeting room and dry cleaning. Change of bedsheets is available on request
Protea Hotel by Marriott Knysna Quays offers 123 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LED televisions are featured in guestrooms.

This Knysna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Protea Hotel by Marriott Knysna Quays, you're just a quick walk from Cape Floral Region Protected Areas. Features include free breakfast and free wired Internet, plus an outdoor pool.
  • Free English breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and a porter
  • Steps from Cape Floral Region Protected Areas and 4 minutes on foot from Knysna Lagoon
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and wired Internet is free in public spaces.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Protea Hotel by Marriott Knysna Quays. Parking is available for a fee.

This 3.5-star Knysna hotel is smoke free.

Guests are served a free English breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – Overlooking the pool, this restaurant only serves breakfast. Open daily.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (ZAR 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (173 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 17 February 2026 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Protea Hotel by Marriott Knysna Quays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: ZAR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Protea Hotel by Marriott Knysna Quays Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 168 out of 366 reviews
Rating 8 - Good. 136 out of 366 reviews
Rating 6 - Okay. 46 out of 366 reviews
Rating 4 - Poor. 12 out of 366 reviews
Rating 2 - Terrible. 4 out of 366 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and on site parking
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really awesome! It is buffet style so you can choose what you want to eat. Everything about this hotel was great except for the elevator which was not working while we stayed there. The staff are friendly and professional.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Air conditioning - Not at all not sure there was any out put got more from the open door wind to be honest. Staff were all lovely Room was clean but needs a tidy. Shower head was broken.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly check in, pool area was lovely, apart from both lifts being out of order cannot fault this property and would recommend
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities
Staff is extremely lovely and helpful. Super fast checking. First room was a little bit noisy but the manage the transition to a new one super easily.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and very good location
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Joseane

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walking, close to great dining options.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Hans Petter

Liked: Cleanliness
Good
Stayed 1 night in Dec 2025
Verified

8/10 Good

MUKHTAR AHMED

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, very clean

Great location, quiet, close to restaurants, free parking beside the hotel, great buffet breakfast, heated pool
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Convenient location.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient
Stayed 1 night in Feb 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located and clean, room were lacking some maintenance.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Dheeraj

Liked: Staff & service
Superb place by waterfront
Stayed 1 night in Jun 2024
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

return visit

nice return visit--well worth it--staff very good
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Donald

This is an excellent hotel in which we have stayed on many occasions. The staff are excellent and do everything possible to make your visit a huge success. You will have a wonderful time here.
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

Maphefo

Liked: Cleanliness, staff & service, amenities
On our first day everything was good from the potters to the reception and so forth. On the second day it’s almost like our rooms were not serviced at all with towels missing , complementary waters not being replenished. It felt like a disaster.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient and pleasant hotel in which to stay. Well worth paying the extra for a room with a lagoon view. Breakfast was excellent.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, 5 big stars. Everything was perfect we couldn’t have asked for anything more, lovely friendly staff. Lovely restaurants nearby, safe to walk to. Excellent, thank you.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect! Surrounded by shops, restaurants and the Marina. Would have enjoyed a extra day in Knysna.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Aidriaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed communicating with the staff. The front desk manager Lee was very friendly and accommodating. Overall stay was awesome
Stayed 10 nights in Jul 2023