1.3.2018 Paul Fielder - General Manager
Dear Ulla, We are delighted to have been your chosen hotel during your recent stay in Knysna. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Protea Hotel Knysna Quays and we hope you choose to create more memories with us whenever your travels bring you back to Knysna. Sincerely, Paul Fielder General Manager