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Emaus Apartments

3.5 star property

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Photo gallery for Emaus Apartments

Exterior
Premium bedding, laptop workspace, blackout curtains, soundproofing
Exterior
Garden
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Spa
  • Parking available
  • Housekeeping
  • Breakfast available

Explore the area

Map
ul. Kraszewskiego 14, Kraków, 30-110
  • Wawel Castle
    ‪16 min walk‬
  • Royal Road
    ‪17 min walk‬
  • Main Market Square
    ‪19 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Standard Studio, Kitchenette

Premium bedding, laptop workspace, blackout curtains, soundproofing

Standard Studio, Kitchenette

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Kitchenette

In-room dining

Superior Apartment, 2 Bedrooms, Kitchenette

  • 65 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Kitchenette

LCD TV

Deluxe Apartment, 1 Bedroom, Kitchenette

  • 50 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

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About this property

Emaus Apartments

Pet-friendly hotel connected to a shopping centre in Kraków with spa services
This hotel features self parking, spa services and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site. Limited housekeeping is available.
Emaus Apartments offers 17 accommodations with a hairdryer and an iron/ironing board. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Accommodation at this 3.5-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include free toiletries and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
With your stay at Emaus Apartments, you're connected to a shopping centre and just a quick walk from Monastery of Norbertan Sisters. Free WiFi in public areas, breakfast (surcharge) and a round-trip airport shuttle (surcharge) are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Just a 3-minute drive from Main Market Square and a few minutes from Royal Road
  • Airport shuttle service available for a fee
  • Pets welcome free of charge
As a guest of Emaus Apartments, you'll find spa services, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Emaus Apartments also features a garden, laundry facilities, and room service (during limited hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Kraków hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (PLN 60 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (PLN 60 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: PLN 30 per person

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Restaurant dining guides

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately PLN 30 per person
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: PLN 60 per day
  • Nearby parking fee: PLN 60 per day (3 ft away)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property is professionally cleaned
Emaus Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Emaus Apartments Apartment Krakow
Emaus Apartments Krakow
Emaus Apartments
Emaus Apartments Hotel
Emaus Apartments Kraków
Emaus Apartments Hotel Kraków

Emaus Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 345 reviews
Rating 8 - Good. 143 out of 345 reviews
Rating 6 - Okay. 23 out of 345 reviews
Rating 4 - Poor. 4 out of 345 reviews
Rating 2 - Terrible. 5 out of 345 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient
Stayed 3 nights in Sep 2024

10/10 Excellent

Yael

Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Monika

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Karolina

Travelled with family
Disliked: Cleanliness, room comfort

Don’t waste your money on Emaus apartments

When we got to the apartment around 3pm, we found the apartment completely messy. There were two holes in the walls, the toilet wasn’t cleaned after the previous guests, the couch had a huge stain on it and there was no clean cups at all. When I talked to the receptionist I was told that after 2pm nothing can be done about the mess and I can take it or leave it. I asked to be put in touch with manager I was informed that the manager wasn’t going to be around for a couple of days but they would get in touch with me the next days. This was on a Wednesday at 3pm. Nobody contacted us throughout our stay. Upon check out I mentioned that I never got a response from the manager but the receptionist just gave me a quick glance and smiled. Great customer service!!! Wouldn’t return there.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eliška

Stayed 2 nights in Jul 2024

8/10 Good

Andriy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
It is ok to stay for a night. The place is quiet, żabka store is near, so you can get some food even on Sunday. It takes around 25 min. to get to the airport. One thing I didn't like is that shower condition is not very good. And after simply taking shower the water leaked into the corridor and even the toilet next to the shower. Other than that, everything was ok.
Stayed 1 night in Jun 2024

8/10 Good

Stephanie

Travelled with family
Liked: Amenities
Disliked: Cleanliness
This is our third stay with Emaus. We loved our stays so much that we decided to keep using them as our place to stay. When we came back from our walk, I noticed the dishwasher was on. I thought maybe I had accidentally switched it out while leaning against the counter making drinks. I switched it off, and my son said to me, "There are all dirty plates inside there," so I opened it, and to my shock, yep, there were filthy plates inside. We were up at 3 am to travel to Poland, and after catching a 6 am flight with a 3-hour stopover, we headed to Poland and made our way to our fav apartment. I really was worried that maybe the room hadn't been properly cleaned, but I don't think that's the case because after tinkering to try and get the dishwasher to work, I believe that it is just broken, but then again, I never use them as back home we just hand wash things in the sink. I do the same here. So unfortunately, the dirty cutlery has to stay in the dishwasher as we can't put them away dirty. I'm not hand cleaning things that aren't used by me. A room check should have spotted these. We still value our stays but I just wanted to mention this so you are aware that used plates were inside the dishwasher from previous guests.

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness
The staff were incredibly kind, friendly, and welcoming! The rooms were a bit older than expected, with older mattresses and some worn cabinetry in the bathroom. Noise also traveled very easily from the nearby rooms and from the hallway and staircase. Very walkable to all the main sights in Krakow!
Stayed 2 nights in Feb 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love them and will keep using them for all of my trips to Poland as they are always so consistent
Stayed 5 nights in Jan 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation with great people. I fell in love with Poland and will be coming back soon - thank you for everything ❤️

10/10 Excellent

Gagandeep

Travelled with family
Liked: Cleanliness, room comfort
Clean and very spacious apartment excellent price very good value. Convenient to Krakow centre
Stayed 2 nights in Jan 2024

10/10 Excellent

Emma

Liked: Cleanliness, property conditions & facilities
Everything was great! Super friendly and very helpful! Thankyou :)
Stayed 2 nights in Dec 2023

8/10 Good

Edmund

Liked: Cleanliness, room comfort

Short break to Krakow

Apart from one used earplug and polythene under the bed (we moved beds apart) and a missing plug in the bathroom, this apartment was excellent! With fridge, microwave and even dishwasher supplied. The flat was lovely and warm and very secure. It’s a taxi run into town as there are not many restaurants locally. Joanna gave great instructions on booking a cab. A extremely nice apartment that I will recommend to my friends
Stayed 3 nights in Nov 2023

10/10 Excellent

Safet

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Don

Travelled with family
Very new and up to date !! But very difficult to get to 3rd floor with no elevator!! Should be mentioned in the ad not for people with mobility issues or the elderly!
Stayed 8 nights in Jun 2023

6/10 Okay

Marcin

Travelled with family
Liked: Cleanliness, room comfort
The apartment is very basic to be honest. The quality of bathroom/toilet finishing as well as bed linen and towels is very average. Breakfast (served in the room) was good and plenty of choices. No elevator and 24h reception, make sure to get the access code to the door if you arrive late. No parking, just street parking which can be tricky to find and has to be paid extra.
Stayed 5 nights in Nov 2022

10/10 Excellent

JORGE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Thank you!
Stayed 1 night in Aug 2022

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
I arrived earlier and left my luggage with the staff (reception). After my return my luggage was gone. The receptionist gave my luggage to somebody else. The problem was rectified quickly but the impression stayed with me.
Stayed 2 nights in Jun 2022

8/10 Good

Stanislav

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Horrible shower. Who came up with the idea of not having a door so the water is all around? This is the only reason for 4 stars and not 5. The rest was good. Recommend.
Stayed 2 nights in May 2022

10/10 Excellent

j

Travelled with group
Liked: Cleanliness, room comfort

Nice accommodation

The communication from the hotel was really good, the apartment was on the third floor and there was no lift not a problem for us but worth noting if you struggle with stairs. The room was very spacious and clean with plenty of shower gels and shampoo's, it had everything you needed for your stay hair dryer, coffee maker, iron, ironing board, even a dishwasher. The continental breakfast was brought to the rooms, the selection was amazing, very fresh and fantastic value for money it kept us going until late afternoon. The accommodation was in a quiet area about a 15 minute walk from the main square but close to a market, some shops and a tram stop.
Stayed 2 nights in Feb 2022

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The building manager was very helpful and the apartments were clean, quiet, and had all the amenities I needed for my stay.
Stayed 9 nights in Jul 2021

10/10 Excellent

Aiza

Liked: Cleanliness, room comfort

Amazing apartment!!!!

Absolutely amazing! My husband and I arrived at 2:30am and had easy access to our room, didn’t have to speak to anyone and got straight it. It was a beautiful and clean apartment. I will 100% be returning and staying here again.
Stayed 3 nights in Nov 2021

10/10 Excellent

Jolanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Place was clean and beds were very comfy. 20 mins away from old rown and straight route for walking
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2019