See all properties

Pullman Kuching

4.5 star property

Choose dates to view prices

Photo gallery for Pullman Kuching

Terrace/patio
Exterior
Interior
Sauna, hot tub, steam room, body treatments, hot stone massages, facials
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Interhill Place, No. 1A, Jalan Mathies, Kuching, Sarawak, 93100
  • Place, Hills Shopping Mall
    ‪1 min walk‬
  • Place, Riverside Shopping Complex
    ‪3 min walk‬
  • Place, Kuching Waterfront
    ‪10 min walk‬
  • Airport, Kuching (KCH-Kuching Intl.)

Room options

View all photos for Premium Room, 2 Single Beds, River View (Deluxe)

Minibar, in-room safe, desk, iron/ironing board

Premium Room, 2 Single Beds, River View (Deluxe)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Premium Room, 1 King Bed, Club lounge access, River View (Deluxe Executive)

Minibar, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Club lounge access, River View (Deluxe Executive)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club lounge access

Executive Suite, 1 King Bed, Club lounge access | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed, Club lounge access

  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Club lounge access, River View (Deluxe)

Premium Room, 2 Single Beds, Club lounge access, River View (Deluxe) | Minibar, in-room safe, desk, iron/ironing board

Premium Room, 2 Single Beds, Club lounge access, River View (Deluxe)

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Club lounge access, City View (Executive)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds, Club lounge access, City View (Executive)

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Club lounge access, City View (Executive)

Deluxe Room, 1 King Bed, Club lounge access, City View (Executive) | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Club lounge access, City View (Executive)

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Club lounge access (Executive)

Family Room, Multiple Beds, Club lounge access (Executive) | Minibar, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds, Club lounge access (Executive)

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Premium Room, 1 King Bed, River View (Deluxe)

Minibar, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, River View (Deluxe)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(15 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Similar properties

Indoor pool
The Waterfront Hotel
Kuching
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 616 reviews
The price is €98
includes taxes & fees
20 May - 21 May
The Waterfront Hotel

About this property

Pullman Kuching

This hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Pullman Kuching offers 389 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they can't get enough of the helpful staff at Pullman Kuching. During your stay, you're just a quick walk from Riverside Shopping Complex. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to facials, reflexology or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Riverside Shopping Complex and 4 minutes on foot from Tun Jugah Shopping Center
  • Airport drop-off shuttle service available for a fee
Pullman Kuching offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a hot tub, and a sauna are also featured at the luxury Pullman Kuching. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Kuching hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Puzzle – This restaurant serves breakfast, lunch and dinner.
Nu Er Hong – This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 73.44 for adults and MYR 37.80 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Nu Er Hong
  • Puzzle

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Kuching

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 108.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 73.44 for adults and from MYR 37.8 for children
  • Airport shuttle fee: MYR 194.40 per vehicle (maximum occupancy 5)
  • Rollaway bed fee: MYR 108.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Pullman Kuching offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuching Pullman
Pullman Hotel Kuching
Pullman Kuching
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Kuching
Pullman Kuching Hotel Kuching

Pullman Kuching Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 363 out of 1000 reviews
Rating 8 - Good. 384 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Swet Ying Samantha

Stayed 3 nights in Dec 2025

10/10 Excellent

Kok Ken

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service
Property under renovation. Limited access to facilities like swimming pool
Stayed 4 nights in Oct 2025

10/10 Excellent

Masayuki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルでレシートを発行してもらえなかったので、星4つです。
Stayed 1 night in Oct 2025

10/10 Excellent

Shui Li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Location.
Stayed 2 nights in Oct 2025

8/10 Good

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Renovations were underway so the hotel was doing their best to stay functional. The staff were fantastic but the smell of building dust every morning as you left your room got a bit too much after a few days, even though we were on the 19th floor. I would return but only once the hotel was back to normal as the renovations made the hotel more like a prison where they confine you to your room rather than a social hotel.
Stayed 8 nights in Jul 2025

6/10 Okay

Jenny

Business traveller
Liked: Staff & service

Good location.

The hotel is in a good location. It has multiple shops and eternity in the same building. However its in a middle of renovation. The pool and gym was not open. It did not mention on the advertisement.
Stayed 5 nights in Apr 2025

10/10 Excellent

ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Undergoing Renovations

The hotel was undergoing extensive renovations when I stayed. The reception was tricky to locate first time as you have to go via a shopping centre, but there are staff that get you to the right place at every point. The pool, restaurant and gym were closed, but they have alternative sites which are not particularly convenient. I was surprised that there was no choice of wines on the menu, it was just red or white and the white was not good, especially as it was served warm! This is not uncommon in Malaysia, but I expected more from the Pullman. My main issue was communication. I had tried to contact the hotel via the app, then via the website email address, on several occasions with no response. I commented on this and was given an upgrade, but this did not resolve the problem. I even tried going via accor hotels, so I would not stay again as it was impossible to contact the hotel by email prior to my stay. This is not a problem I have ever had before. On the positive side, the breakfast was amazing.
Stayed 1 night in Jun 2025

6/10 Okay

RENU

Stayed 5 nights in Jun 2025

6/10 Okay

Damian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Had 2 glasses of wine in the restaurant which were the smallest measures I have ever seen. Very poor in this regard.
Stayed 1 night in May 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming

My “go to” Hotel in Kuching. Very comfortable 5 night stay. Really lovely staff, excellent breakfast choices and spacious accommodation.
Stayed 5 nights in Apr 2025

8/10 Good

DR K

Stayed 2 nights in Apr 2025

6/10 Okay

Mihir

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Absolute state of disrepair. They’re refurbishing but I can’t believe they allowed to get to such a state.
Stayed 1 night in Apr 2025

10/10 Excellent

KIA LIH

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

2/10 Terrible

Vivian, Burnaby

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping was terrible. The room was more dirty after they cleaned it!! Left a glass cup with brown liquid & tissue in it that was not our's in the room.When we complained to the front desk, they did not understand english. After cleaning, they did not give us towels and missing toilet paper. We will NOT stay at Pullman Kuching again.
Stayed 3 nights in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and professional, ensuring your safety. The hotel is centrally located making it easy to walk to nearby shops and attractions. The Pullman is currently under renovation, which it sorely needs as its age is showing in the west and year of its rooms. Once the renovations are done, the hotel will be more pleasant.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Excellent services but room condition should be improved.
Stayed 3 nights in Feb 2025

8/10 Good

Wil

Stayed 2 nights in Jan 2025

8/10 Good

Dyana

Travelled with family
Disliked: Staff & service, amenities
Hotel staffs were not friendly.
Stayed 4 nights in Dec 2024

8/10 Good

Dyana

Travelled with family
Disliked: Amenities
Good Location except the Housekeeping lady was inconsistent with the towels & left cleaning items in the bathroom.
Stayed 3 nights in Dec 2024

6/10 Okay

Teng Cheng

Stayed 4 nights in Dec 2024

10/10 Excellent

Khairiana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has been my choice for my stay in Kuching
Stayed 5 nights in Nov 2024

6/10 Okay

Phillip

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024