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The Waterfront Hotel

4.0 star property

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Photo gallery for The Waterfront Hotel

Indoor pool
Premium bedding, minibar, in-room safe, desk
Front of property – evening/night
Executive lounge
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
68, Jalan Tun Abang Haji Openg, Kuching, Sarawak, 93000
  • Place, Plaza Merdeka
    ‪1 min walk‬
  • Place, Kuching Waterfront
    ‪3 min walk‬
  • Place, Hills Shopping Mall
    ‪10 min walk‬

Room options

View all photos for Deluxe Twin Room With Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room With Compound View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Family Room with Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe Family Room with Compound View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Junior King Suite with Compound View

Premium bedding, minibar, in-room safe, desk

Junior King Suite with Compound View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin (Compound View)

Premium bedding, minibar, in-room safe, desk

Deluxe Twin (Compound View)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Family (Compound View)

Premium bedding, minibar, in-room safe, desk

Deluxe Family (Compound View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior King Suite (Compound View)

Premium bedding, minibar, in-room safe, desk

Junior King Suite (Compound View)

8.0 out of 10
Very good
(1 review)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Twin (City View)

Premium bedding, minibar, in-room safe, desk

Premier Twin (City View)

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Twin (River View)

Premium bedding, minibar, in-room safe, desk

Premier Twin (River View)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier King (City View)

Premium bedding, minibar, in-room safe, desk

Premier King (City View)

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier King (River View)

Premier King (River View) | Premium bedding, minibar, in-room safe, desk

Premier King (River View)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Family (City View)

Premium bedding, minibar, in-room safe, desk

Premier Family (City View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Club Floor Twin

Club Floor Twin | Premium bedding, minibar, in-room safe, desk

Club Floor Twin

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Floor King

Club Floor King | Premium bedding, minibar, in-room safe, desk

Club Floor King

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Floor Family (City View)

Premium bedding, minibar, in-room safe, desk

Club Floor Family (City View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier King Suite (City View)

Premium bedding, minibar, in-room safe, desk

Premier King Suite (City View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Waterfront Premier King Suite (River View)

Waterfront Premier King Suite (River View) | Premium bedding, minibar, in-room safe, desk

Waterfront Premier King Suite (River View)

8.0 out of 10
Very good
(1 review)
  • River view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Waterfront Premier 2 Bedroom Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier 2 Bedroom Suite (River View)

  • River view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Club Floor King Suite

Premium bedding, minibar, in-room safe, desk

Club Floor King Suite

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Floor 2 Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Club Floor 2 Bedroom Suite

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

The Waterfront Hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site.
The Waterfront Hotel offers 208 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Waterfront Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Plaza Merdeka. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Plaza Merdeka and 5 minutes on foot from Kuching Waterfront
  • Airport shuttle service available for a fee
The Waterfront Hotel offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. The business-friendly The Waterfront Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle at scheduled times is available for a fee. Free self parking is available.

This 4-star Kuching hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Cafe Via Mare – This café serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 8 AM to 8 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 64 for adults and MYR 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Via Mare

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 September 2025 to 31 March 2027 (completion date subject to change). The following areas are affected:
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities
  • Indoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Waterfront Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 64 for adults and from MYR 35 for children
  • Airport shuttle fee: MYR 30 per person (one-way)
  • Airport shuttle fee per child: MYR 30 (one-way), (from 2 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Waterfront Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Waterfront Hotel Kuching
Waterfront Kuching
The Waterfront Hotel Hotel
The Waterfront Hotel Kuching
The Waterfront Hotel Hotel Kuching

The Waterfront Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 338 out of 617 reviews
Rating 8 - Good. 212 out of 617 reviews
Rating 6 - Okay. 51 out of 617 reviews
Rating 4 - Poor. 11 out of 617 reviews
Rating 2 - Terrible. 5 out of 617 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chong Tian

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, excellent location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and tidy. Staff friendly and prompt to assist.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Excellent staff location and environment.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

James Clifton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was varied and mostly delicious. The staff service was par excellent. Loved the place.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - lovely rooms!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel. Can’t fault any aspect of the hotel.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

MAS ILLAZREEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly staff,good food and great location.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Khairiana

Liked: Cleanliness, amenities, property conditions & facilities
Has always been my stay when in Kuching
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Zul-Azri As-Saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was on top of a shopping mall and at the waterfront centre. Near to places of interest. Breakfast options was great
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Khairiana

Liked: Cleanliness, amenities, property conditions & facilities
It is so accessible and my choice of stay when I am in kuching.
Stayed 5 nights in May 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

a good place to stay

A good place to stay with great location.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Its amazing hotel. Mr kendrick was a gentleman really helpful. My problems was breakfast was very disappointing. Mr kendrick advised my wife to order laxsa. This malay girl was not friendly n the other woman was making indean bread when i ask her to add in one egg. She sad we don't do this. For a 5star hotel. Very bad manager have to look into this matter. Ps first time happened.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Lai Mun

Very nice and staff friendly. Perfect location and highly recommended!
Stayed 1 night in Mar 2025
Verified

8/10 Good

HeeDong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient hotel to stay in Kuching.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Mayank

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast at the hotel was great
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great service, so close to the waterfront promenade. Don't forget to visit the pool!
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located to very nice areas for food, walks, etc. Staff were very friendly and helpful. I really enjoyed my time at the Waterfront hotel
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff, nice swimming pool, convenient location
Stayed 6 nights in Aug 2022
Verified

10/10 Excellent

Krishnar Muthukumarasamy

Liked: Cleanliness, staff & service
Yes to both. Our side look is very ordinary. Dirty wall . Rundown walls and windows
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

SHIGEKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel for staying at Kuching.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location, very friendly and helpful staff
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Khairiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sp convenient and staff are amazing
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Soon Chye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel each time I visit Kuching.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Kuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location,the friendly staffs
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

lim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location !
Stayed 2 nights in Nov 2023