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Hotel Los Lagos Spa & Resort

3.5 star property
VIP Access

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Photo gallery for Hotel Los Lagos Spa & Resort

A lush, tropical garden with a hot spring area, stone seating, and a variety of plants.
Front of property
Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
A bar area with a central island, bar stools, hanging lights, and a tropical mural.
Aerial view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Kalambu Hot Springs
    ‪14 min walk‬
  • Place, Baldi Hot Springs
    ‪17 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(136 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(57 reviews)
  • Mountain view
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi

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About this property

Hotel Los Lagos Spa & Resort

This smoke-free hotel features 11 outdoor pools, a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a nightclub and a bar/lounge. Housekeeping is available on request.
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with a safe and a hairdryer. Plasma televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

11 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.
Our customers tell us that they can't get enough of the free breakfast at Hotel Los Lagos Spa & Resort. During your stay, you're just a quick walk from Los Lagos Hot Springs. Free WiFi in public areas, free self-parking and 11 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy international cuisine while dining at Las Palmas
  • Splash around at the waterslide or swim in the indoor and 11 outdoor pools
  • Indulge with hot stone massages, body scrubs or reflexology at the spa
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • On-site recreation includes hot springs, horse riding/rentals and hiking/biking trails
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Los Lagos Hot Springs and 13 minutes on foot from Baldi Hot Springs
  • Airport and local-area shuttle service available for a fee
As a guest of Hotel Los Lagos Spa & Resort, you'll find a full-service spa, hot springs, and 11 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. An indoor pool, a children's pool, and a nightclub are also featured at the family-friendly Hotel Los Lagos Spa & Resort. A round-trip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Las Palmas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: CRC 32500
  • Christmas Eve (24 December) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CRC 42500

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 6:00 AM - 10 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1227 out of 1528 reviews
Rating 8 - Good. 206 out of 1528 reviews
Rating 6 - Okay. 52 out of 1528 reviews
Rating 4 - Poor. 27 out of 1528 reviews
Rating 2 - Terrible. 16 out of 1528 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, beautiful grounds!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness
Great resort
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here loved everything, and the staff was so helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and meals.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the lush grounds!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with a lot of options and great dining
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tingting

Liked: Cleanliness
Very good resort with reasonable price
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Superior room was huge with a beautiful patio. The breakfast was plentiful and the hot springs pools were a hit for our entire family.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service
Clean, friendly, great amenities!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mohamad

Clean, nice rooms, great amenities, beautiful resort, great breakfast buffet options
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Loved the stay and would most certainly stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Allyn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean, the grounds beautiful, and the staff extremely helpful and pleasant.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet boutique hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities
Beautiful grounds, hot springs, clean and spacious room, wonderful breakfast buffet
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

kat

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic resort! We enjoyed the hot springs, pools, food and ziplining.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and wonderful. Pools were amazing. Staff was friendly
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels I’ve ever stayed at. Everything was perfect.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pool and all amenities were fabulous.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Josh & Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about this resort!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were incredible and the ziplining was awesome!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Damera

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and it’s usually included. Beautiful property with lots to do with the family. Kids enjoyed it. Wonderful views!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Fayth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, good food, and great experience. Pools were relaxing and good service
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't say enough about what a beautiful property this was! And we lucked out and had a few clear days and could see the volcano perfectly! Great for families!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome!
Stayed 1 night in Apr 2026

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