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DoubleTree Resort by Hilton Lancaster

4.0 star property

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Photo gallery for DoubleTree Resort by Hilton Lancaster

Restaurant
2 indoor pools, open 8:00 AM to 10:00 PM, pool loungers
2 indoor pools, open 8:00 AM to 10:00 PM, pool loungers
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2400 Willow Street Pike, Lancaster, PA, 17602
  • Place, Hans Herr House Museum
    ‪5 min drive‬
  • Place, Millersville University
    ‪8 min drive‬
  • Place, Lancaster County Convention Center
    ‪9 min drive‬
  • Airport, Lancaster, PA (LNS)
    ‪22 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible (Bath tub)

Two Queen Beds, Non-Smoking, Accessible (Bath tub) | Hypo-allergenic bedding, down duvets, in-room safe, desk

Two Queen Beds, Non-Smoking, Accessible (Bath tub)

9.6 out of 10
Exceptional
(18 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

One-Bedroom Suite With 1 King Bed And Roll-in Shower-Mobility Accessible Non-Smoking

  • Sleeps 4

King Room-Non-Smoking

  • Sleeps 4

View all photos for 2 Queens Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

2 Queens Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King 2 Room Suite

Hypo-allergenic bedding, down duvets, in-room safe, desk

King 2 Room Suite

8.8 out of 10
Excellent
(18 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 3

Two Queen Room

  • Sleeps 5

King Bed Two Rooms Larger Suite

  • Sleeps 4

King Room with Whirpool

  • Sleeps 4

Two Queen Room with Whirpool

  • Sleeps 5

Two-Room Suite With 1 King Bed And Sofa Bed-Non-Smoking

  • Sleeps 4

Two Queen Room with Sofa Bed

  • Sleeps 6

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About this property

DoubleTree Resort by Hilton Lancaster

Along with 2 indoor pools, this resort has a golf course and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
DoubleTree Resort by Hilton Lancaster offers 185 air-conditioned accommodations with a safe and free newspapers. Beds feature down duvets. 50-inch flat-screen televisions come with digital channels. Accommodation at this 4-star resort has kitchens with fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can play rounds at the 9-hole golf course. 2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

Our customers tell us they can't get enough of DoubleTree Resort by Hilton Lancaster's great location. During your stay, you'll be close to Lancaster County Convention Center. You'll find features such as free WiFi in public areas and free self-parking, plus 2 indoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the 2 indoor pools
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course and a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Lancaster County Convention Center and 10 minutes from Franklin & Marshall College
  • Dogs welcome for a fee
As a guest of DoubleTree Resort by Hilton Lancaster, you'll find a golf course, 2 indoor swimming pools, a 24-hour fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this resort measures 4000 square feet (372 square metres) and includes a conference centre. A vending machine, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly DoubleTree Resort by Hilton Lancaster. Self parking is free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
DoubleTree Resort by Hilton Lancaster has a restaurant on site.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per stay)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 1.95 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 indoor pools
  • 24-hour gym
  • 9-hole golf course
  • Arcade/game room
  • Children's pool
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Pro golf shop
  • Shopping
  • Splash pad

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • High chair
  • In-room cot
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (4,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 1.95 to 15 per person
  • Fee for in-room wireless Internet: USD 12.95 per stay (rates may vary)
  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Lancaster
DoubleTree Resort Hilton Hotel
DoubleTree Resort Hilton Hotel Lancaster
DoubleTree Resort Hilton Lancaster
DoubleTree Resort Lancaster
Lancaster DoubleTree Resort
Doubletree Resort By Hilton, Lancaster Hotel Lancaster
DoubleTree Resort by Hilton Hotel Lancaster
Doubletree By Hilton Lancaster
DoubleTree Resort by Hilton Lancaster Resort
DoubleTree Resort by Hilton Lancaster Lancaster
DoubleTree Resort by Hilton Lancaster Resort Lancaster

DoubleTree Resort by Hilton Lancaster Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1002 reviews
Rating 8 - Good. 190 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel conveniently located in Lancaster with plenty of amenities. Overall our stay was great and the staff was friendly. Hotel was clean and restaurant was good. The pool/mini indoor water park and game room are great for the kids. The only reason I can't give 5 stars is because I compare it to what it was when it was Willow Valley resort. It's great for what it is now, but it lost a lot of the local authentic charm of the original Willow Valley resort. Some of what was removed includes the gift shops, bakery, hot tub + sauna, and most notably the smorgasbord restaurants. If I could offer any suggestions for improvement, it would be to infuse some of the local culture into the hotel. It will never be what it was, and it would probably not be financially viable to have a full smorgasbord style restaurant onsite. However, adding some Pennsylvania Dutch inspired entree options to the restaurant menu would make it feel less generic.
Stayed 2 nights in Oct 2025

10/10 Excellent

Candice

Liked: Cleanliness, property conditions & facilities
Clean, friendly staff and lots of amenities
Stayed 1 night in Dec 2025

10/10 Excellent

La Juanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff, from check in to check out, were helpful and patient and provided information and assistance. The Bistro staff were also wonderful and ready to help and provided anything we needed. The woman making the omelettes would ask afterwards, "How was it?" That was so nice how much she cared to please us. Everything was clean and comfortable.
Stayed 2 nights in Dec 2025

8/10 Good

george

Travelled with family
Liked: Cleanliness, staff & service
Excellent stay, only issue was noise from construction early in the am
Stayed 1 night in Dec 2025

10/10 Excellent

Paul, New Paltz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good. Hope breakfast has more options
Stayed 1 night in Dec 2025

10/10 Excellent

Yang

Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

10/10 Excellent

Gerard

Stayed 2 nights in Nov 2025

10/10 Excellent

Geocel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great beds and pillows; a very spacious room for the 4 of us, the kids loved the big heated indoor pool and arcade. Great welcome cookies, and friendly staff! second time here and I'll be back again next year.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

2/10 Terrible

Julia

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We checked in but couldn’t sleep in the room. In the room #2004 right next to the bed small door with the lock on it. And behind the door some kind of motor working nonstop. We asked for another room. We were told that there is no rooms available. We checked out at midnight.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Riggs, Clifton

Stayed 2 nights in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was friendly and very helpful, housekeeping tried to rush us out of our room two hours before check out, this location may benefit from reinstalling the hot tub that was removed
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was amazing. The Maid that did our room was so friendly and kind to my small children. The pool was great. Only complaint was how expensive the arcade games were. But my boys loved playing them so it was good. We loved everything about it. thank you so much
Stayed 2 nights in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Best location countryside but close to shows, shopping and dining
Stayed 1 night in Nov 2025

10/10 Excellent

Zachary

Business traveller
Liked: Cleanliness, staff & service, amenities
Great facilities Clean room Everything was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Stayed 1 night in Nov 2025

4/10 Poor

Rebecca

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room had sliding doors that opened to the wedding in progress. It was disconcerting knowing a full party was raging on the other side of the glass. We felt closed in and the music was extremely loud until 10:00pm. The mattress was hard and had a weird lump down the whole side that wouldn't move. Overpriced and underwhelming
Stayed 1 night in Nov 2025

10/10 Excellent

Jisell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff upon check in was amazing , was greeted by Rosa. Very professional and easy check in . Warm Cookies are great and staff is friendly .Breakfast staff is efficient and welcoming . Good food and options. Hotel is very clean . Beds are extremely comfy . Very easy to get by the town by using Lyft or Ubers.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and convenient. On site restaurant had great lunch and dinner did not eat breakfast. Staff was friendly.
View from our window
Stayed 1 night in Nov 2025

2/10 Terrible

Tammy

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Yoonjoo

Stayed 1 night in Oct 2025

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