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Hotel Real Parque

4.0 star property

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Photo gallery for Hotel Real Parque

Exterior
Suite | Minibar, in-room safe, desk, laptop workspace
Business centre
Lobby
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
Avenida Luis Bivar, 67, Lisbon, 1069-146
  • Marquis of Pombal Square
    ‪12 min walk‬
  • Avenida da Liberdade
    ‪12 min walk‬
  • Rossio Square
    ‪3 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel Real Parque

Family-friendly hotel connected to a shopping centre in Lisbon with free parking
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and conference space.
Hotel Real Parque offers 153 accommodations with minibars and a safe. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Hotel Real Parque, you're connected to a shopping centre and just a quick walk from El Corte Ingles Mall. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square
  • Local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room.

Public spaces have free WiFi. Event space at this hotel measures 1593 square feet (148 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Hotel Real Parque. Self parking is free.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Cozinha do Real – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 5.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cozinha do Real

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,593 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.00 per night.
  • Cots (infant beds) are available for EUR 15.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 for adults and from EUR 5.50 for children
  • Crib (infant bed) fee: EUR 15.00 per night
  • Rollaway bed fee: EUR 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Parque Real
Hotel Real Parque
Hotel Real Parque Lisbon
Parque Real
Parque Real Hotel
Real Parque
Real Parque Hotel
Real Parque Lisbon
Hotel Real Parque Hotel
Hotel Real Parque Lisbon
Hotel Real Parque Hotel Lisbon

Reviews

Hotel Real Parque Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities
Rating 10 - Excellent. 347 out of 999 reviews
Rating 8 - Good. 466 out of 999 reviews
Rating 6 - Okay. 136 out of 999 reviews
Rating 4 - Poor. 34 out of 999 reviews
Rating 2 - Terrible. 16 out of 999 reviews

Reviews

10/10 Excellent

Poley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location,good value, very pleasant staff ,near metro for airport.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Lan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good area. Very safe. ..............
Stayed 4 nights in Dec 2019

6/10 Okay

rita

Travelled with group
The check in clerk was not friendly at all. She seemed angry that we were checking in at 10:30 pm
Stayed 1 night in Dec 2019

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely central hotel in Lisbon. The rooms are really spacious and the beds comfortable. the staff was very polite.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unable to use my own hairdryer in the bathroom and there were no mirrors in areas where I could have used it. The handle on the one provided was too hot to handle without wrapping in a cloth. Small complaint, and other than that, stay was perfect.
Stayed 10 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Central. Not expensive. Very helpful staff. In house buffet dinner $15 euro. Good breakfast.
Stayed 4 nights in Nov 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable characterless hotel near Gulbenkian

Slightly tired but comfortable mid-range hotel not far from the Gulbenkian but not as near to the old centre as it would have you believe. Good breakfast. Good-sized rooms. No toiletries apart from a squeezy bottle near the shower and near the sink. Some very good staff; others indifferent or rude (e.g. when our keys didn't work). Male toilet at breakfast room level needs repairs on the wall.
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room needs some refurbishments as it looks too old for a 4* hotel. The kettle was very dirty and it was too hot, the air con didn't seem to work.
Stayed 1 night in Nov 2019

4/10 Poor

NESTOR JAMES

Disliked: Cleanliness, property conditions & facilities

Sleepless night

AC IS VERY LOUD, Didnt get a sleep on my first nite. Carpet is dirty, bathroom is bare and moldy. Requested for transfer, assigned to another room but when I returned to my room after breakfast, the door is jammed and can’t open whatever they do. Waited for over an hour before it got fixed. Basically wasted 2.5 hours of my day, instead of spending sightseeing.
Stayed 3 nights in Oct 2019

6/10 Okay

Daniela

Disliked: Staff & service, property conditions & facilities, room comfort

Look around elsewhere

Room was a very good size but totally disfunctional. Power points under the furniture, to charge anything you needed to crawl under the furniture. Bathroom smelt like a whole bleach bottle used. Airconditioning not effective, so we had to have windows open and trucks and airplanes kept us awake. As per other reviews, very dated, and confirm, only 1 tub of milk supplied. Reasonable location.
Stayed 4 nights in Oct 2019

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! It was clean overall but the carpet is old and stained. Great staff, very friendly and helpful👏👏👏
Stayed 1 night in Oct 2019

10/10 Excellent

Marsha, Reading, PA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This exceeded my expectations! The cleanliness and the staff were outstanding features.
Stayed 3 nights in Oct 2019

10/10 Excellent

H

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is extremely nice and helpful. Large and good, clean rooms.
Stayed 1 night in Sep 2019

4/10 Poor

Peter, NY

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff, for the most part, were very helpful. Unfortunately, my room had a leak in the ceiling that was dripping for my entire stay and the carpet was soaked because of it. I told the front desk about the leak when I checked in and they sent someone up. The person thought it might be the AC unit and took the ceiling apart. I had to get ready for a dinner with friends, but was not able to because of the repair going on. Finally, I left to meet friends and asked the repair man to lock my room. I was weary about leaving my room with everything in it, but had no option. The maintenance man told me it would be fixed when I returned. I returned late from dinner and the ceiling was still leaking and the floor was soaked. The dripping continued all night. When I reported it again to the front desk, they simply said "thank you for your feedback" Never an offer to change my room for me.
Stayed 1 night in Sep 2019

2/10 Terrible

Joe, Nyc

Liked: Staff & service
Disliked: Cleanliness
Dirty carpet in room and hallway. No napkins in room safe no locks You can hear the water coming down sewer pipe coming through the bathroom I will never stay again and I will not recommend it
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Pleased with location, handy for the metro. Air con very noisy. We didn't have it on in the night but somewhere in or outside the room was like sleeping in a drum!! Lost a lot of sleep/rest...
Stayed 5 nights in Sep 2019

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Staff was great, wifi was so so, parking was expensive, food was good, location was a little too far from downtown
Stayed 3 nights in Sep 2019

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was really good. It's in a great location in T
Stayed 2 nights in Sep 2019

8/10 Good

PHILIP

Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning broken Shower broken Smells like cigarettes Old rooms Didn’t get what we had bought Never stay at this property.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Close proximity to metro station for transfer to city centre. Hotel was very tired, dirty chairs in restaurant and communal seating areas in reception. Sports Bar could do with a total refurbishment. Service in sports bar disappointing but food was very good. Reception staff very helpful and courteous.
Stayed 3 nights in Sep 2019