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DoubleTree By Hilton Hotel & Spa Liverpool

4.0 star property

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Photo gallery for DoubleTree By Hilton Hotel & Spa Liverpool

Lobby
Indoor pool
Indoor pool
Presidential Suite, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
6 Sir Thomas Street, Liverpool, England, L1 6BR
  • Place, Cavern Club
    ‪4 min walk‬
  • Place, Liverpool ONE
    ‪5 min walk‬
  • Place, Royal Albert Dock
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(16 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, 2 Single Beds, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, free WiFi, bed sheets, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Superior Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(13 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

In-room safe, free WiFi, bed sheets, alarm clocks

Superior Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking (Mezzanine)

Suite, 1 King Bed, Non Smoking (Mezzanine) | In-room safe, free WiFi, bed sheets, alarm clocks

Suite, 1 King Bed, Non Smoking (Mezzanine)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets, alarm clocks

Presidential Suite, 1 King Bed, Non Smoking

  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree By Hilton Hotel & Spa Liverpool

Along with a full-service spa, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
DoubleTree By Hilton Hotel & Spa Liverpool offers 87 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub.

Eforea Spa has 6 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree By Hilton Hotel & Spa Liverpool. During your stay, you're just a quick walk from Liverpool ONE. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to body scrubs, body treatments or facials at Eforea Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Liverpool ONE and St. George's Hall
DoubleTree By Hilton Hotel & Spa Liverpool offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a library, and tour/ticket assistance are also featured at the luxury DoubleTree By Hilton Hotel & Spa Liverpool.

Smoking is allowed in designated areas at this 4-star Liverpool hotel.

For a fee, guests can enjoy a full breakfast daily.
DoubleTree By Hilton Hotel & Spa Liverpool has a restaurant on site.
Brasserie – This restaurant specialises in British cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 14 per day); discounts available

Food and drink

  • Daily full breakfast available for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • The Library Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.95 per person
  • Off site parking fee: GBP 14 per day (1 mi away)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 20 per person and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The listed facilities fee is charged per hour to access the spa.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Liverpool
DoubleTree Hotel Liverpool
Hilton DoubleTree Liverpool
Liverpool DoubleTree
DoubleTree Hilton Liverpool
DoubleTree By Hilton Hotel & Spa Liverpool Hotel
DoubleTree By Hilton Hotel & Spa Liverpool Liverpool
DoubleTree By Hilton Hotel & Spa Liverpool Hotel Liverpool

DoubleTree By Hilton Hotel & Spa Liverpool Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 98 out of 1000 reviews
Rating 2 - Terrible. 92 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Catherine

Room was spacious Bathroom spotless Breakfast only just ok nothing special & food not the best temperature Reception staff on arrival were slow and kept a queue waiting whilst she was on the phone
Stayed 1 night in Jan 2026

8/10 Good

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Polite staff. Beautiful building. Lovely room. Magnificent shower!
Stayed 1 night in Jan 2026

8/10 Good

Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of feedback is that a £50 security deposit is charged, and takes 3 to 5 business days to be returned. Staff were very friendly. Hotel clean and tidy. Heating did not work in the room.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Fiona

Stayed 1 night in Jan 2026

6/10 Okay

Gaynor

Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean bed was comfortable but was kept awake most the night by the footfall of other guests doors slamming. Ordered a drink from the bar as a nightcap and was charged £36.30 for a double brandy & ice. Nearly fell off my buffet. Check in was a bit cold the receptionist did come across a bit frosty. Checkout was a lot better.
Stayed 1 night in Jan 2026

2/10 Terrible

Sabrina

Stayed 1 night in Jan 2026

2/10 Terrible

Ahmed

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Dear Hotel Manager, I am writing to formally complain about my recent stay at DoubleTree by Hilton Hotel & Spa Liverpool, room number 604. Unfortunately, my experience was very disappointing and far below the standard I expect from a Hilton property. Firstly, when I attempted to order food, I was informed that there were no sandwiches available except for one tuna option. Shortly after, I was told that no sandwiches were available at all. As an alternative, I ordered a Margherita pizza, which arrived completely burnt and very hard, making it extremely difficult to eat. This is unacceptable food quality for a hotel of this reputation. Secondly, and more importantly, I had a very unpleasant interaction with a reception staff member named Cony. She was extremely rude, unprofessional, and spoke in a disrespectful manner to both me and my partner. Her attitude and behavior were shocking and made the situation even worse. This kind of treatment towards guests is unacceptable and does not reflect Hilton’s values or standards of hospitality. I am requesting that this complaint be reviewed seriously, and I would like to receive a response directly from the hotel manager explaining how this matter will be addressed. I also expect appropriate action to be taken regarding both the service issues and the staff behavior. I look forward to your response. Kind regards, Room 604 Please write me in my email address or phone number u gonna find it with booking reservation
Stayed 1 night in Jan 2026

6/10 Okay

Lisa

Stayed 1 night in Jan 2026

4/10 Poor

XU

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Avoid Room 606. Ventilation pipe next to window. Loud nosie 24 hours
Stayed 1 night in Dec 2025

6/10 Okay

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but cold room but they did bring extra quilt when I asked, bath was great really deep and there was a shower and double sinks,was a bit disappointed in the spa again it was quite cold not the best environment for a massage so I didn’t really enjoy it even though my therapist was really good at her job, breakfast was ok great sausages
Stayed 1 night in Jan 2026

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had a fantastic stay with the double Tree at the Hilton. Superb service and location. Highly recommend.
Stayed 3 nights in Jan 2026

10/10 Excellent

Arthur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
large rooms, quick service and lovely staff
Stayed 1 night in Dec 2025

4/10 Poor

Nichola

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room cold , plumbing issue in Bathroom so would t take a bath . Breakfast extremely poor , very little hot food. Breakfast on PDF menus is classed as a la Carte breakfast and you are only allowed have the buffet . Standing around waiting for food . I have never experienced this in any other Hilton .
Stayed 2 nights in Dec 2025

6/10 Okay

Ralph Jon

Stayed 1 night in Dec 2025

6/10 Okay

Nicola

Liked: Cleanliness, staff & service, amenities
Room was great - restaurant was poor. Food arrived unlike what was described on the menu. Sticky table. No cocktail menu available.
Stayed 1 night in Dec 2025

8/10 Good

Hywel

Stayed 1 night in Dec 2025

4/10 Poor

Ellen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very cold, we were given a small heater which was useless, we all got a cold because of this stay. Carpets very dirty, it will do with renovation, we could hear the people booked above us walk and this disturb our sleep throughout the night. We had to constantly ask for milk , sugar etc. it was a waste of money. I will never recommend anyone to go there .
Stayed 1 night in Nov 2025

8/10 Good

Cheryl

Business traveller
Liked: Cleanliness, staff & service, amenities
I spoke to reception after night one about a noise in the pipes in my room. When I came back later that day it was resolved. Thank you !
Stayed 2 nights in Nov 2025

8/10 Good

Vee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok but no one explained the card operated the lights and we had not used that system so took us a while to work that out
Stayed 1 night in Nov 2025

6/10 Okay

Jonathan

Business traveller
Stayed 2 nights in Nov 2025

10/10 Excellent

Marc

Great
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

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