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Novotel Liverpool Centre

4.0 star property

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Photo gallery for Novotel Liverpool Centre

Daily English breakfast (GBP 18 per person)
Property video
Reception
Breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
40 Hanover Street, Liverpool, England, L1 4LN
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Concert Square
    ‪3 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(50 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room (1 King Bed and 1 Double Sofa bed)

Minibar, in-room safe, desk, laptop workspace

Executive Room (1 King Bed and 1 Double Sofa bed)

7.0 out of 10
Good
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Single Sofa Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Single Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel Liverpool Centre

Hotel with a sauna, steps from Liverpool ONE
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Novotel Liverpool Centre offers 209 accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Liverpool hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel Liverpool Centre. During your stay, you're just a quick walk from Liverpool ONE. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at Ropewalks Bar and Kitchen
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Liverpool ONE and 8 minutes on foot from Royal Albert Dock
  • Dogs welcome for a fee (restrictions apply)
Novotel Liverpool Centre offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 8 meeting rooms, and coworking spaces are available. The business-friendly Novotel Liverpool Centre also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Ropewalks Bar and Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for GBP 24 per day; reservations required; discounts available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ropewalks Bar and Kitchen

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8 meeting rooms
  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
  • Only dogs are allowed
  • Weight limit: 22 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night
  • A damage deposit of GBP 75 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 18 per person
  • Nearby parking fee: GBP 24 per day (328 ft away)
  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Liverpool Centre
Novotel Liverpool Centre
Novotel Liverpool Centre Hotel
Novotel Liverpool Hotel
Novotel Liverpool Centre Hotel
Novotel Liverpool Centre Liverpool
Novotel Liverpool Centre Hotel Liverpool

Novotel Liverpool Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ginette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic time staff were all so friendly i loved my room nice view, bonus was nice having a fridge in room, loved the hotel it was nice and central for all our needs,will be back hopefully next month.no complaints from me.
Stayed 4 nights in Oct 2025

10/10 Excellent

Paula

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and perfect location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kristen

Stayed 2 nights in Oct 2025

8/10 Good

Sunita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay for a concert

Big clean room with comfortable bed Nice bathroom and toilet with good number of towels. Convenient location chosen as we were here for just 2 night to attend a concert
Stayed 1 night in Oct 2025

6/10 Okay

Karen

Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good room and breakfast and perfect central location . Great value for money
Stayed 1 night in Sep 2025

10/10 Excellent

Amit

Stayed 1 night in Sep 2025

10/10 Excellent

rozie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing room. We had executive suite. Was good value and everything you needed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, friendly staff and comfy beds
Stayed 2 nights in Oct 2025

10/10 Excellent

Jon

Stayed 1 night in Sep 2025

6/10 Okay

Georgina

Travelled with partner
Liked: Staff & service
Handy for shopping. But room we were placed 2nd floor very very noisey. Didnt apoear to be well insulated from roadside noise. Carpets could do with a freshen up and blinds needed cleaning. Outside of hotel was grubby with cigarette butts.
Stayed 1 night in Oct 2025

8/10 Good

Jiao

Stayed 1 night in Sep 2025

8/10 Good

Carole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast on both days was good choice, however the hot food was not hot. There was too much in each dish, just left for too long. We were there for over 45 mins one morning & food not topped up so left out for that long. This is far too long for hot food. Should have been put out in smaller amount, keeping hot food hot. I did complain both days.
Stayed 2 nights in Sep 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Terrible breakfast

Hotel and staff were amazing. However breakfast was truly awful, every item of cooked breakfast was stone cold. Super disappointing as the rest of our stay was fabulous.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent visit
Stayed 1 night in Sep 2025

10/10 Excellent

Gheorghe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the toun centre
Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms friendly helpful staff. Restaurant food was just ok. Lots of restaurants around hotel.
Stayed 1 night in Sep 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, in a great location only gripe breakfast £18!!, go to wetherspoons instead, for a third of the price
Stayed 3 nights in Sep 2025

8/10 Good

Georgina

Business traveller
Liked: Cleanliness, staff & service, room comfort
Spacious room, good central location.
Stayed 4 nights in Sep 2025

2/10 Terrible

Adam

Disliked: Staff & service

disappointing experience with Novotel

was unfortunately sick and unable to travel. tried to contact hotel to let them know, no answer direct number and central line said to contact direct. So was unable to sort anything prior to arrival. when I finally got in touch with hotel, they said nothing they were willing to do in terms of rescheduling or refunding. won't be using again (not that it'll matter to them, just thought they could do better as a big corporation)
Stayed 2 nights in Sep 2025

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from Station Great location night life / Dock Staff helpful
Stayed 3 nights in Sep 2025

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

noel

Liked: Property conditions & facilities
Massive room. Very comfortable bed. Staff were very friendly.
Stayed 1 night in Sep 2025

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