Spark by Hilton Lockport

Property class: 3

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Photo gallery for Spark by Hilton Lockport

Free daily continental breakfast
Lobby
Lobby
Pool
Blackout curtains, soundproofing, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
515 S Transit Street, Lockport, NY, 14094
  • Place, Four Seasons Players
    ‪1 min drive‬
  • Place, Big Bridge
    ‪2 min drive‬
  • Place, Kenan Center
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪33 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Spark by Hilton Lockport

This smoke-free hotel features a fitness centre, a microwave in a common area and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Spark by Hilton Lockport offers 95 air-conditioned accommodations with coffee/tea makers and a hairdryer. 34-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Lockport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Spark by Hilton Lockport. During your stay, you'll be within walking distance of Kenan Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Lockport Caves and a few minutes from Erie Canal Discovery Center
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served daily. A fitness centre, a vending machine, and a fireplace in the lobby are also featured at Spark by Hilton Lockport. Free self parking is available. A complete renovation of Spark by Hilton Lockport was completed in June 2025.

This 3-star Lockport hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Lift
  • Portable bathtub seat
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - June 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay), plus a deposit of USD 125.00 per week
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 125.00 per week
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Lockport Hotel Lockport
Lockport Holiday Inn
Holiday Inn Lockport Hotel
Lockport Hotel Hotel
Lockport Hotel Lockport
Lockport Hotel Hotel Lockport
Best Western Plus Lockport Hotel

Spark by Hilton Lockport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 42 out of 110 reviews
Rating 8 - Good. 19 out of 110 reviews
Rating 6 - Okay. 26 out of 110 reviews
Rating 4 - Poor. 9 out of 110 reviews
Rating 2 - Terrible. 14 out of 110 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Jeffrey

Disliked: Cleanliness, amenities, property conditions & facilities
No Washer/Dryer for over a month & no one seemed to worry. Snow outside and they sent their guests across the street in the snow to get laundry done. Did not give them extra money to do so, did not accommodate and it was an inconvenience. Not a good customer service, no urgency to get the "missing part". Blacklisting this one.
Stayed 12 nights in Jan 2026

2/10 Terrible

Elle

Disliked: Cleanliness, amenities, property conditions & facilities
No Washer/Dryer for over a month & no one seemed to worry. Snow outside and they sent their guests across the street in the snow to get laundry done. Did not give them extra money to do so, did not accommodate and it was an inconvenience. Not a good customer service, no urgency to get the "missing part". Blacklisting this one.
Stayed 8 nights in Jan 2026

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities
Really like room, everything was clean neat and efficient. First time staying in a spark. Would definitely go back
Stayed 1 night in Jan 2026

10/10 Excellent

Maiya

Stayed 1 night in Nov 2025

8/10 Good

Russell

Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff was excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Brenndon

Stayed 1 night in Jan 2026

2/10 Terrible

Axel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Easy parking. Room was clean but spartan. Would have been nice to have regular dressers with drawers. Telephone did not work.
Stayed 7 nights in Dec 2025

8/10 Good

Kyle

Stayed 5 nights in Dec 2025

6/10 Okay

Bethanie

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was relatively quiet, I liked where our room was. The staff were friendly and greeted us every time we came in and left. Were super helpful and checked us in and out in a timely fashion.
Stayed 6 nights in Dec 2025

6/10 Okay

Jenny

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Aravindan

Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Stayed 1 night in Dec 2025

10/10 Excellent

Shirmilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, thanks!
Stayed 1 night in Oct 2025

10/10 Excellent

Andre

Stayed 2 nights in Dec 2025

2/10 Terrible

Cherise

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I was overcharged for my stay. When I booked I was told $238.33 (Canadian) but I was charged $237.33 and $446.79.
Stayed 2 nights in Dec 2025

4/10 Poor

Georgia

Travelled with family
Disliked: Amenities
We couldn’t check in with our bank debit/credit card. Apparently there’s a new policy that they only take major credit cards and can’t bypass the pin on bank cards. Luckily a relative was also staying there and we used their card. The pool was out of service and it didn’t specify that on the website. Our shower was broken. Half the water went out the shower head and the other half went out the faucet. The knob was stuck in place, so you couldn’t adjust it. The hallways smelled like pet urine and you could hear dogs barking the whole time. They have a bagel bar with no gluten free choices. We stay at a lot of hotels and this one was not great.
Stayed 1 night in Dec 2025

10/10 Excellent

Jay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veey nice place to stay. Staff very helpful and friendly.
Stayed 1 night in Dec 2025

4/10 Poor

Soheb

Stayed 1 night in Nov 2025

6/10 Okay

mikila

Liked: Staff & service, property conditions & facilities
This property is a great budget option. Rooms are clean but very bare bones. No coffee makers in the room and boasts only half a mini fridge. This is a pet friendly hotel which is great as a pet parent myself I enjoyed seeing all the pets come and go through the front. However, the carpet to the main floor rooms smelled like an over used potty pad. The room itself did not smell similar however, the clean scent of the room mixed with the potty pad smell of the hall once the door closed to the room. I spoke to the front desk about this and they were kind enough to move me to the second floor where it was much better. Breakfast is a cold breakfast compeised of bagles, muffins and cereals. All in all good for a one night stay but personally would not stay any longer then this.
Stayed 1 night in Nov 2025

10/10 Excellent

Ciaely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2025

10/10 Excellent

Janelle

Stayed 1 night in Nov 2025