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GreenTree Pasadena Inn

2.0 star property

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Photo gallery for GreenTree Pasadena Inn

Outdoor pool, pool umbrellas, pool loungers
Lunch and dinner served
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Room amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
400 S Arroyo Pkwy, Pasadena, CA, 91105
  • Place, Pasadena Convention Center
    ‪8 min walk‬
  • Place, California Institute of Technology
    ‪3 min drive‬
  • Place, Rose Bowl Stadium
    ‪3 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

7.8 out of 10
Good
(98 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

GreenTree Pasadena Inn

Motel with free breakfast, near Pasadena Convention Center
An outdoor pool, a restaurant and coffee/tea in a common area are available at this smoke-free motel. Free continental breakfast and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
GreenTree Pasadena Inn offers 69 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the motel include an outdoor pool.
GreenTree Pasadena Inn's great location gets high marks from our customers. During your stay, you'll be within walking distance of Pasadena Convention Center. Features include free breakfast and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from Pasadena Convention Center and a 3-minute drive from California Institute of Technology
There's a restaurant on site. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly GreenTree Pasadena Inn. Self parking is free.

This Pasadena motel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Akbar Indian Cuisine – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Akbar Indian Cuisine

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1950
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Inn Pasadena
Pasadena Inn
Pasadena Best Western
Best Western Pasadena Hotel Pasadena
GreenTree Pasadena Inn Motel
GreenTree Pasadena Inn Pasadena
GreenTree Pasadena Inn Motel Pasadena

Reviews

GreenTree Pasadena Inn Reviews

7.0

Good

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 305 out of 1005 reviews
Rating 8 - Good. 240 out of 1005 reviews
Rating 6 - Okay. 196 out of 1005 reviews
Rating 4 - Poor. 148 out of 1005 reviews
Rating 2 - Terrible. 116 out of 1005 reviews

Reviews

6/10 Okay

Kevin

Travelled with family

Good location but not great standards

This isn't a bad hotel but the pool was closed without apology, and yet we were still charged the 'resort' fee of 12 dollars, which is supposedly for extra facilities like the pool and the wifi. We weren't offered a wifi password on entry, only finding out you just had to ask after it was too late, and we also were unaware there was a free grab and go breakfast, so communication isn't great.
Stayed 1 night in Jul 2025

8/10 Good

Thomas L

Stayed 5 nights in Jul 2025

10/10 Excellent

Josue

Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alfrank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk check in clerk was very polite, attentive and professional and well presented.
Stayed 1 night in Jul 2025

6/10 Okay

Theresa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Antonella

Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing Stay - Not Worth the Price I stayed here over the weekend and was very disappointed with the cleanliness of the hotel. My room was not clean upon arrival, I found salt and hair on the sheets, and the floors hadn’t been cleaned. I asked to change rooms, but the other rooms were just as dirty or worse. Common areas like the stairs were also neglected. The breakfast was minimal, ran out quickly, and had very limited seating. I didn’t use the pool because I doubted the overall cleanliness of the place. The only positives were the friendly staff and the safe location, but unfortunately, these don’t make up for how unhygienic the hotel felt, especially considering the high price per night. Cleanliness should be a basic standard. I would not stay here again.
sheets with salt like used / dirty
sheets - hairs found
Floor of the room had debris and dust
Stayed 2 nights in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Chiquita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misleading, Unsanitary, and Poorly Managed – Avoid

I reserved two rooms with two queen beds each through Hotels.com. Upon arrival, the front desk claimed they had no record of my reservation—even after I showed them my confirmation. Eventually, they “found” a reservation but said it was only for one king room. Their solution? I could just pay them directly and handle the issue with Hotels.com myself. No assistance, no accountability—just an upsell under pressure. It felt like a scam, but we had no other option at that hour. The staff was unhelpful and dismissive from the start. Every reasonable request was met with a hard “no.” The property itself was in horrendous condition: the common areas, rooms, and even the parking lot were filthy. Mold, urine odors, broken toilets, burned-out outlets, and dim lighting were the norm. Our room had stained sheets and towels, so we bought our own from Walmart and threw them away after the stay The complimentary breakfast was a health hazard: dirty serving areas, reused utensils, overflowing trash, and barely warm powdered eggs and fake meat. Even the coffee was watered down. The pool? Disgusting—filled with floating trash, articles of clothing, and even a shoe at the bottom. Only one dirty table, and clearly not maintained or treated. The hotel’s “policies” seemed to change at random depending on who you spoke to. Ice was only available by request at the front desk, but staff frequently refused, saying they were “too busy.” Overall, this place was unsanitary, mismanaged, and downright bad.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Anastasiia

Stayed 1 night in Jun 2025

6/10 Okay

Rachel

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The location was convenient since there is a train station, and Whole Foods and Trader Joes within two blocks. Our room was very spacious for 4 people, but had a strong musty smell (likely from the AC unit). However if we kept the windows open, it would be loud from people walking by or cars on the street.
Stayed 3 nights in May 2025

10/10 Excellent

Terence

Stayed 2 nights in May 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel every summer! We love the Green Tree!!! So close to the metro line and Whole Foods right across the street! Awesome!!!!
Stayed 3 nights in May 2025

6/10 Okay

Erika

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

A Place to Sleep

This hotel served its purpose. The bed was comfortable and the front desk was friendly and competent. Though the pictures look fun- the hotel itself is just so-so. Plus's: free parking, breakfast included (but we didn't partake so no feedback there), the bed was very comfortable. It's a no frills, stripped down place. I'd go again if I had to, but would prefer to find something a bit nicer.
Stayed 2 nights in May 2025

6/10 Okay

Erika

Travelled with family
When I arrived for check in the staff wasn’t ready for us , but the next day there was a different person and she was great, the pool was closed by a inspector , the elevator was pretty old , but the room had great space the beds and room where nice and clean, except for the bathroom it needed deep cleaning, but had free parking
Stayed 3 nights in May 2025

10/10 Excellent

Er

Stayed 1 night in May 2025

6/10 Okay

Constance

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Dalinda

Liked: Cleanliness, amenities, property conditions & facilities
Very impressed, clean and comfortable room, also the property is beautiful and situated on a good area
Stayed 1 night in May 2025

8/10 Good

Christa

Liked: Cleanliness, amenities, property conditions & facilities
Although the room was clean, updated and quite comfortable, the inn is understaffed. It took several attempts to get a staff person to attend to something that needed fixed. At checkout, there was no one at the desk to serve the many waiting customers who needed to check out. If they can’t have enough staff for this purpose they should have a virtual or contact-less system.
Stayed 2 nights in May 2025

10/10 Excellent

Tamara

Stayed 3 nights in May 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Amenities, property conditions & facilities
no aceptan zelle , página online es malísima y me hicieron un cobro el cual no hice de la pagina y tampoco tuve número de confirmación.
Stayed 1 night in May 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

4/10 Poor

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
1st Room had a broken toilet seat, 2nd room had a joint and a lighter left in the bedside drawer. Do they even clean the rooms?
Stayed 3 nights in Apr 2025