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GreenTree Pasadena Inn

2.0 star property

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Photo gallery for GreenTree Pasadena Inn

Relax by the pool surrounded by lounge chairs and umbrellas.
Two double beds with headboards, a desk, and flat-screen TV.
Relax in a stylish space with a green sofa, two armchairs, and a coffee table.
Enjoy a casual dining experience with a flat-screen TV, self-service beverage station, and comfortable seating.
Relax in a stylish room with a desk, flat-screen TV, and a comfortable chair.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
400 S Arroyo Pkwy, Pasadena, CA, 91105
  • Pasadena Convention Center
    ‪8 min walk‬
  • California Institute of Technology
    ‪3 min drive‬
  • Rose Bowl Stadium
    ‪3 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.0 out of 10
Very good
(93 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

GreenTree Pasadena Inn

Motel with free breakfast, near Pasadena Convention Center
An outdoor pool, a restaurant and coffee/tea in a common area are available at this smoke-free motel. Free continental breakfast and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
GreenTree Pasadena Inn offers 69 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the motel include an outdoor pool.
GreenTree Pasadena Inn's great location gets high marks from our customers. During your stay, you'll be within walking distance of Pasadena Convention Center. Features include free breakfast and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by foot from Pasadena Convention Center and a 3-minute drive from California Institute of Technology
There's a restaurant on site. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly GreenTree Pasadena Inn. Self parking is free.

This Pasadena motel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Akbar Indian Cuisine – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Akbar Indian Cuisine

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1950
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Inn Pasadena
Pasadena Inn
Pasadena Best Western
Best Western Pasadena Hotel Pasadena
GreenTree Pasadena Inn Motel
GreenTree Pasadena Inn Pasadena
GreenTree Pasadena Inn Motel Pasadena

GreenTree Pasadena Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 303 out of 1007 reviews
Rating 8 - Good. 243 out of 1007 reviews
Rating 6 - Okay. 197 out of 1007 reviews
Rating 4 - Poor. 150 out of 1007 reviews
Rating 2 - Terrible. 114 out of 1007 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

donald

Disliked: Cleanliness
Stayed 2 nights in May 2024

8/10 Good

Aaron

Stayed 4 nights in Feb 2025

8/10 Good

Dawn

Stayed 1 night in Apr 2025

6/10 Okay

Casey

Liked: Staff & service
Stayed 2 nights in Mar 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under-maintained. Many room items were either damaged or didn't work. As a result we had to change rooms 3 times until we were satisfied.
Stayed 6 nights in Mar 2025

8/10 Good

MONICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice but on my last day they did not have breakfast like they advertise in their website. I ask in lobby where's breakfast and all I got was sorry we're short staff so no breakfast today.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness of the area was super nice.
Stayed 2 nights in Mar 2025

4/10 Poor

Pauline

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Liked the person at the desk...courteous, professional. The room was dusty with bits of paper on the floor, the bed end table had spill marks that had not been wiped, the bed was wrinkled (as though the sheets had not been replaced, the tub was full of dust and the sheets and towels smelled moldy/dusty (not fresh). I will not stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Fuhe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this property for having a nice price point for a close stay to the convention center and it served nicely
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeanp

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great but they need an accessible ice machine
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Mar 2025

6/10 Okay

Andrew

Business traveller
Disliked: Amenities, property conditions & facilities
See stars
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 1 night in Mar 2025

2/10 Terrible

Chloe

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay at Green Tree Inn

This stay was not what we expected. We initially picked this hotel because it was close to our destination, it was a good price, and the pictures looked good. We did not expect the works, as it was a quick, cheap business trip, but this hotel was the worst place we’ve ever been to. The bathroom was disgusting and filled with mold and soap grime. There were scuffs all over the place and we even found trash (and a loose sock) under the couch. The couch and ottoman were stained and one of the couch cushions obviously did not belong. The heater was broken and the maintenance guy was unavailable at first and then unhelpful the next day, as he did nothing to fix the problem. He did say we were supposed to have a remote for the AC/heater, which we did not have. The TV remote’s battery needed to be replaced as it almost died and was barely usable. The walls and ceilings are VERY thin and we would hear all our VERY VERY loud upstairs neighbors. The window shutters do not close all the way. The “duvet” cover was just a thin polyester fleece blanket covered in one top sheet. We were so cold because of the broken heater that we had to ask for 2 blankets each, one of which was a plastic-y hospital blanket. The fitted sheet was just a top sheet that was very thin and became loose and untucked very very easily. They automatically charge a service fee for each day, even though housekeeping does not come for 3 days (unless specifically asked) and our stay was 3 nights.
Stayed 3 nights in Mar 2025

2/10 Terrible

Nathalie

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy with my stay. Ended up leaving a few minutes after check in.
Stayed 1 night in Mar 2025

4/10 Poor

Stacey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We needed a spot to stay as we were driving through. We basically needed a spot to sleep, shower and leave. Staff was great. Location was great. Staff who clean it clean as best as they can. What was gross was the lack of up keep in the bathroom. Yellow low lighting to try to hide the moldy calk. It was gross and I did not shower there. This may have been my room only??? Parking underground looked scary but it’s a safe neighborhood. They had breakfast and coffee in the morning and people were eating and relaxing.
Stayed 1 night in Feb 2025

10/10 Excellent

Octavio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotel deals that I have ever had.

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed relaxing outside in me smoking area with other guests. Thanks for making a nice are for that. Very friendly atmosphere at this hotel. The room was very clean and we would return next time we are in the area.
Stayed 1 night in Mar 2025

8/10 Good

Stephanie

Liked: Cleanliness, room comfort
Stayed 10 nights in Feb 2025

2/10 Terrible

Kiran, Wilmington

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is not good. Almost all the guests used to joke about the breakfast. On the weekdays there is hardly anything to eat just bread and waffles. They don't replenish an item quickly if it is over. Sometimes they forget to keep milk, sometimes butter, etc. Internet would switch off several times and the staff does not know how to get it back. On two days it was not there for almost ,5-6 hours. I told the front desk about a choked sink immediately after I checked in. Gave two reminders. But it was not fixed for 6 days. All that the staff knows is to say - I am so sorry. Very clean and quite room.
Stayed 7 nights in Mar 2025

6/10 Okay

jeffrey

Travelled with partner
It was an ok place to stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great place for the price. Are the rooms top notch? No. Were they clean? Absolutely. There were some things in my room that needed repair but it was not integral to the quality of my stay. Again, I got what I paid for and was satisfied.The staff were super friendly and helpful. Easy check in/check out. Walkable food options in multiple price ranges. Light rail to anywhere just two blocks away. The area is great to walk and explore. I plan to come back to Pasadena and I'll probably be back to this hotel.
Stayed 2 nights in Feb 2025

6/10 Okay

Rosa

Liked: Cleanliness
Nothing
Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025