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Quality Inn Grand Rapids Near Dowtown

2.5 star property

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Photo gallery for Quality Inn Grand Rapids Near Dowtown

Reception
Indoor pool, open 9:00 AM to 11:00 PM, pool loungers
Reception
Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
65 28th St Southwest, Grand Rapids, MI, 49548
  • Place, Metro Health Community Clinic
    ‪3 min drive‬
  • Place, Van Andel Arena
    ‪5 min drive‬
  • Place, DeVos Performance Hall
    ‪6 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible)

Room, 1 King Bed, Non Smoking (Mobility Accessible) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Grand Rapids Near Dowtown

Hotel in Grand Rapids with free breakfast and 24-hour front desk
This smoke-free hotel features an indoor pool, a business centre and laundry facilities. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and camper van/bus/lorry parking.
Quality Inn Grand Rapids Near Dowtown offers 54 accommodations, which are accessible via exterior corridors and feature washers/dryers and free newspapers. Flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Quality Inn Grand Rapids Near Dowtown, you'll be close to Van Andel Arena. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and laundry facilities
  • 5 minutes by car from Van Andel Arena and 12 minutes from Frederik Meijer Gardens and Sculpture Park
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. An indoor pool, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn Grand Rapids Near Dowtown. Self parking is free.

This Grand Rapids hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Pool toys

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Rapids Travelodge
Quality Inn Grand Rapids
Travelodge Hotel Grand Rapids
Grand Rapids Travel Lodge
Travel Lodge Grand Rapids
Travelodge Grand Rapids Hotel
Quality Grand Rapids
Quality Rapids Dowtown Rapids
Quality Inn Grand Rapids Near Dowtown Hotel
Quality Inn Grand Rapids Near Dowtown Grand Rapids
Quality Inn Grand Rapids Near Dowtown Hotel Grand Rapids

Reviews

Quality Inn Grand Rapids Near Dowtown Reviews

6.6

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 168 out of 972 reviews
Rating 8 - Good. 284 out of 972 reviews
Rating 6 - Okay. 237 out of 972 reviews
Rating 4 - Poor. 146 out of 972 reviews
Rating 2 - Terrible. 137 out of 972 reviews

Reviews

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SERIOUSLY DON'T BOOK HORRIBLE

Absolutely horrible! Matter of fact before I start last month the same type of situation booking with hotels.com seriously google the hotel it never matches with pictures , stars or ratings when it comes to hotels.com we will never use them again . Now on to the review not one thing from the color and actual style of the outside dwelling itself matches the picture. The only thing that matches somewhat is the green lobby, and decor but clearly pics were taken several years ago . This hotel was beyond disgusting, leaking ceiling, the door had at least a cm crack all the way around it wasn't sealed at all . We had to rig the door with two chairs incase of someone breaking in. Everything was dirty from, walls , to furniture with blood on the one lamp shade, fridge didn't keep anything but Luke warm, everything scratched, busted or had holes. The bathroom door could not be shut at all. It's in a very bad area behind a liquor store, bums all over and multiple people living out of hotel, awful look at pics . I don't have any more time to waste on this hotel or site!
Stayed 1 night in Aug 2025

10/10 Excellent

Jose A

Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Stayed 2 nights in Jul 2025

4/10 Poor

Cassandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smelled like cigarettes and there was a lot of noise coming from the rooms around us. We had obscene graffiti on our bathroom door, the hair dryer didn’t work, toilet seat was falling off, and there was no shampoo. They also didn’t have washcloths or a towel to step on for the bathroom floor. Bathroom towels were stained, too. I’m not normally much of a reviewer, but this place was really awful. Staff seemed inconvenienced by us asking any questions and breakfast was limited, too. The only true upside was that there weren’t bed bugs.
Graffiti on bathroom door of room.
Stayed 1 night in Aug 2025

8/10 Good

Jeffrey

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

John

It was pretty clean. Nothing special.
Stayed 2 nights in Jul 2025

6/10 Okay

Lee Ann, Firestone

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot party going on at 2:30A didn't even invite me but were kind enough to ensure that I was able to listen in on all the happenings.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was absolutely ok . Clean space, good, comfortable beds . Quiet. Nice service. Only one thing - the bathroom door was impossible to close in room 107
Stayed 1 night in Jul 2025

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Will stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jun 2025

4/10 Poor

Kristin

Disliked: Cleanliness, amenities, property conditions & facilities
Felt extremely unsafe and uncomfortable with the area surrounding the property. Doors opening to the outside parking lot with homeless people wandering around. I decided not to stay the night and ate the cost. Safety above all else.
Stayed 1 night in Jun 2025

6/10 Okay

Joshua

Disliked: Cleanliness, property conditions & facilities
Not a fan of the stay. The first room we went to had a broken lock, the table stand was broken and there was some stains on the wall. The gentleman was apologetic about it and did relocate me and my wife to a different room. Overall stay and condition of the hotel was not a good one.
Stayed 1 night in Jun 2025

2/10 Terrible

Naja

Disliked: Cleanliness, amenities, property conditions & facilities
The staff
Stayed 8 nights in May 2025

4/10 Poor

Taylor

Stayed 2 nights in May 2025

2/10 Terrible

Adrian

Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Orlando, grand Rapids

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT stay here!

Awful, bad, horrific. TV didn’t work. Unsafe area. Room damages. Bad smells. Homeless people all around. Rotted fruit for breakfast.
Stayed 2 nights in Apr 2025

2/10 Terrible

Rebecca

Travelled with partner
Disliked: Amenities, property conditions & facilities
It smelled like urine and marijuana in the halls. During the weekend, there were drunk guests being extremely loud and noisy from 4am-8am. The shower was lukewarm at best and the shower head seemed to be malfunctioning. I wish I would have spent the extra $20 to stay somewhere a little nicer.
Stayed 2 nights in May 2025

8/10 Good

Deborah

Stayed 2 nights in May 2025

4/10 Poor

Demitri

Stayed 1 night in Apr 2025

2/10 Terrible

Jennifer

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Apr 2025

6/10 Okay

Tamika

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Lori

Travelled with group
Liked: Cleanliness, staff & service
Property needs updating and smelled like pot the minute I got up the stairs they asked for a deposit even though I booked through membership
Stayed 1 night in Apr 2025

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025