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The Casablanca Hotel

3.5 star property

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Photo gallery for The Casablanca Hotel

Reception
Exterior
Dinner served
Indoor pool
Staircase

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

Map
4 Windward Dr, Grimsby, ON, L3M 4E8
  • Gateway Niagara Information Centre
    ‪15 min walk‬
  • Forty Creek Distillery
    ‪1 min drive‬
  • Fifty Point Marina
    ‪5 min drive‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪62 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, Select Comfort beds, desk

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, premium bedding, Select Comfort beds, desk

Deluxe Double Room, 2 Double Beds

7.2 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, Select Comfort beds, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds | 1 bedroom, premium bedding, Select Comfort beds, desk

Classic Double Room, 2 Double Beds

7.6 out of 10
Good
(39 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Quality Inn & Suites

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1013)
The price is €95
for 1 room
includes taxes & fees
31 Jul - 1 Aug
Quality Inn & Suites

About this property

The Casablanca Hotel

Lakefront hotel with 24-hour fitness centre and spa services
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms and conference space. Weekly housekeeping is available.
The Casablanca Hotel offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at The Casablanca Hotel. During your stay, you're just a quick walk from Lake Ontario. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by foot from Lake Ontario and a 3-minute drive from Peach King Centre
  • Cats and dogs welcome for a fee
The Casablanca Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 8719 square feet (810 square metres) and includes conference space. Spa services, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Casablanca Hotel. Self parking is free.

This Victorian Grimsby hotel is smoke free.

Bogeys – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bogeys

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Free cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,719 square feet of conference space

Outdoors

  • On a lake

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 25 November 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casablanca Inn
Casablanca Winery
Casablanca Winery Grimsby
Casablanca Winery Inn
Casablanca Winery Inn Grimsby
Casablanca Winery Hotel Grimsby
Casablanca Winery Inn Grimsby, Ontario
The Casablanca Hotel Hotel
The Casablanca Hotel Grimsby
The Casablanca Hotel Hotel Grimsby

The Casablanca Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 358 out of 949 reviews
Rating 8 - Good. 285 out of 949 reviews
Rating 6 - Okay. 171 out of 949 reviews
Rating 4 - Poor. 87 out of 949 reviews
Rating 2 - Terrible. 48 out of 949 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Salvatore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. Great view of the lake.
Stayed 1 night in Apr 2025

4/10 Poor

Ron

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Uncomfortable, tired and drab hotel.

Big room. Drab. Musty smell in halls. Could not cool room down. Wallpaper peeling. Clearly needs paint, new carpets, a renovation. Restaurant not open for breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
No specific details
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos Luis

Stayed 1 night in Apr 2025

4/10 Poor

Sean

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our first room was way too hot. I was sweating within (10) minutes of arriving. The temperature could not be adjusted. The staff was nice enough to relocate us to another room. Unfortunately the hot water was out that night and the next morning. We booked a room with a jetted tub, but did not use it because of not having hot water.
Stayed 1 night in Apr 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Amenities
Always enjoy staying there
Stayed 1 night in Apr 2025

4/10 Poor

Lynne

Poorly maintained
Stayed 2 nights in Mar 2025

10/10 Excellent

anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Stayed 1 night in Mar 2025

2/10 Terrible

Chrystina

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not cleaned properly, stained lamp shades from smoke, wallpaper falling off the wall. This room was very outdated. People smoking w**d in hallway. Awful experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Teena

Travelled with family
Liked: Staff & service
They definitely need to upgrade the “air conditioning” system! There was no real air conditioning. Other than that….Not a bad hotel for the price. Our first room tho was WAY TOO HOT (6th floor.) But the amazing front desk attendant was so kind and gave us a MUCH cooler room with a hot tub in our bathroom right next to the pool. It was great!
Stayed 2 nights in Mar 2025

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful. The hotel needs a major refresh, its very dated and rundown.
Stayed 2 nights in Mar 2025

4/10 Poor

Chelsea

Stayed 1 night in Mar 2025

6/10 Okay

Marie Josee, Toronto

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Gilroy

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Michael, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel served its purpose
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Stayed 1 night in Feb 2025

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pool

All in all it’s a great place it’s a little bit older but it definitely does the trick the pool is really nice and clean and rather warm it was very nice considering I’ve stayed at other hotels that were more money and the pool is always been freezing cold And mostly broken and out of service
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos Luis

Stayed 1 night in Feb 2025

8/10 Good

KEVIN

Liked: Cleanliness, property conditions & facilities
on the plus side very clean. need to at least have continental breakfast. there is a restaurant but it is only open a couple days a week for dinner
Stayed 2 nights in Nov 2024

8/10 Good

Brent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel. Friendly staff
Stayed 1 night in Feb 2025

4/10 Poor

Paige

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Whitney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was totally affordable and great for a quick overnight stay with the family. Our kids loved the experience of staying in a hotel and especially enjoyed the pool. Would gladly stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Pavel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained and feels fresh and comfortable. We slept exceptionally well, despite the noise from rowdy guests in the hall. We enjoyed the jacuzzi in our room. The breakfast was not included. However, we are tired of rubbery egg and pork sausage breakfast and so we welcome the opportunity of not paying for it in the room price and having the breakfast we want. Ok, the area in the hotel is basically a parking lot, but we did not care.
Stayed 1 night in Jan 2025