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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
Desk, iron/ironing board, WiFi, bed sheets
Lobby
Free buffet breakfast
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
5828 I 27 S, Lubbock, TX, 79404
  • Place, Buddy Holly Center
    ‪4 min drive‬
  • Place, Texas Tech University
    ‪6 min drive‬
  • Place, University Medical Center
    ‪8 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking (Lower Floor)

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Quality Suites
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,013 reviews
The price is €61
includes taxes & fees
9 Nov - 10 Nov
Quality Suites

About this property

Quality Inn & Suites

Hotel in Lubbock with free breakfast and fitness centre
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free wired Internet in public areas and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area and a business centre are on-site.
Quality Inn & Suites offers 66 accommodations with coffee/tea makers and complimentary newspapers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of Clapp Park. You'll find features such as free breakfast, free self-parking and free wired Internet.
  • Free buffet breakfast offered
  • Free wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Clapp Park and a few minutes from Hub City Unleashed Dog Park
Quality Inn & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. Wired Internet is free in public spaces. You'll find a business centre on site. Free breakfast is served. The business-friendly Quality Inn & Suites also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Lubbock hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9); free wired internet
  • Available in some public areas: WiFi (USD 9); free wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Reviews

Quality Inn & Suites Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 354 out of 1018 reviews
Rating 8 - Good. 249 out of 1018 reviews
Rating 6 - Okay. 176 out of 1018 reviews
Rating 4 - Poor. 124 out of 1018 reviews
Rating 2 - Terrible. 115 out of 1018 reviews

Reviews

4/10 Poor

Joe

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff refused to give us a couple of extra bath towels Door in the bathroom opened only partially very annoying
Stayed 1 night in Jul 2025

8/10 Good

Omar

Stayed 1 night in Jul 2025

10/10 Excellent

Xander

Stayed 1 night in Jul 2025

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality inn was nice

Staff was nice, room was spacious, and close to united
Stayed 1 night in Jul 2025

10/10 Excellent

Briana

Stayed 2 nights in Jul 2025

6/10 Okay

TERESA

Stayed 2 nights in Jul 2025

10/10 Excellent

Eric, Ropesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to interstate road
Stayed 1 night in Jun 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to rent from

It was good nice staff clean room good price
Stayed 1 night in Jun 2025

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Hotel falling apart

The hotel is falling apart, many issues regarding damage in the past that was never fixed.
Stayed 1 night in Jun 2025

4/10 Poor

Christine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Kristal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcus, Buda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Just off I-27 at Loop 289. Great stay after driving south from Taos.
Stayed 1 night in Jun 2025

10/10 Excellent

Fernando

Stayed 1 night in Jun 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Elida

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Hilario

Stayed 1 night in Jun 2025

2/10 Terrible

Heidi

Disliked: Cleanliness, amenities, property conditions & facilities
Nasty mattress on pull out sofa was black no sheets so disgusting i check in four people and only gave us two towels when ask for me got told they had none to come back next day next day we ask again cause they came in our room and got towels gave us only two again didn’t throw trash or make beds and got told again no towels when i ask how do i only get two when i have four ppl on my reservation they she goes to back to give me one more towel and when my husband went back she was giving two towels to someone else horrible breakfast is gross looks like they don’t clean anything worse hotel we have ever stayed at pool had broken chairs everywhere in the pool area stair case had trash everywhere the smoking spot had empty beer everywhere
Stayed 2 nights in Jun 2025

10/10 Excellent

Yvelor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, pleasant stay
Stayed 2 nights in Jun 2025

4/10 Poor

Blanca

Stayed 5 nights in Jun 2025

6/10 Okay

Adinarayana

Stayed 1 night in Jun 2025

4/10 Poor

Sierra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was not the beast our room had an old smell to it! It was dirty! Our bathroom door was broken and could not close it all the way without it getting stuck. Went to take our kid to swim almost all the chairs were broken in there and the hot tub did not work! The patio that was attached to the pool outside was filthy full of beer cans! Our beds were okay woke up with a sore back! Definitely not be staying there again
Stayed 1 night in Jun 2025

8/10 Good

Itzel

Travelled with group
Liked: Staff & service
The beds were clean and comfy but the couch was covered in stains.
Stayed 1 night in Jun 2025

6/10 Okay

Claudio

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
The hotel was nice but there were ants in our room.
Stayed 1 night in May 2025

10/10 Excellent

Ysenia

Stayed 1 night in May 2025

6/10 Okay

Ricardo

Stayed 2 nights in May 2025