See all properties

Chateau Guetsch

4.5 star property

Choose dates to view prices

Photo gallery for Chateau Guetsch

Suite, Terrace, Lake View | Free minibar, in-room safe, individually decorated
Suite, Terrace, Lake View | View from room
Exterior
Flat-screen TV
Free minibar, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Housekeeping
  • Room service

Explore the area

View in a map
Kanonenstrasse, Lucerne, LU, 6003
  • Place, Chateau Guetsch
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪15 min walk‬
  • Place, Lucerne Town Hall
    ‪15 min walk‬
  • Airport, Zürich (ZRH)
    ‪51 min drive‬

Room options

Suite, Corner

  • Sleeps 3
  • 1 Queen Bed

Suite (Forster)

  • Sleeps 3
  • 1 Queen Bed

Junior Suite, 1 Queen Bed (Victoria)

  • Sleeps 3
  • 1 Queen Bed

Suite (Rachmaninoff)

  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed (Orangerie)

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Lake View

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Lake View (Orangerie)

  • Sleeps 2
  • 1 Queen Bed

Room (Triple-Duplex)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed

Suite (Turner)

  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

Similar properties

Front of property
Hotel Des Balances
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 871 reviews
The price is €246
includes taxes & fees
14 Dec - 15 Dec
Hotel Des Balances

About this property

Chateau Guetsch

Luxury hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services.
Chateau Guetsch offers 37 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Chateau Guetsch's great location gets high marks from our customers. During your stay, you're just a quick walk from Chateau Guetsch. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Restaurant Lumières
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from Chateau Guetsch and 15 minutes on foot from Mill Bridge
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Chateau Guetsch. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4.5-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Restaurant Lumières – This restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting).
American Bar – This bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CHF 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 30 for adults and CHF 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • American Bar
  • Restaurant Lumières

Things to do

  • Bicycle rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1888
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Maximum 1 (weight limit: 26 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 for adults and from CHF 15 for children
  • Uncovered self-parking fee: CHF 20 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
This property provides 1 electric vehicle charging station and 2 Tesla charging stations.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Chateau Guetsch
Chateau Guetsch Hotel
Chateau Guetsch Hotel Lucerne
Chateau Guetsch Lucerne
Chateau Guetsch Hotel
Chateau Guetsch Lucerne
Chateau Guetsch Hotel Lucerne

Reviews

Chateau Guetsch Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 390 out of 576 reviews
Rating 8 - Good. 119 out of 576 reviews
Rating 6 - Okay. 36 out of 576 reviews
Rating 4 - Poor. 16 out of 576 reviews
Rating 2 - Terrible. 15 out of 576 reviews

Reviews

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing!!
Stayed 1 night in Aug 2025

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is great besides the beds. Mattresses are way too soft and one sinks into them.
Stayed 2 nights in Aug 2025

2/10 Terrible

Sanket

Stayed 2 nights in Aug 2025

6/10 Okay

Phanny

Travelled with family
Liked: Amenities, property conditions & facilities
Ok for me, we wanted the experience. The restaurant onsite was the highlight for us.
Stayed 1 night in Aug 2025

10/10 Excellent

artish

Stayed 2 nights in Aug 2025

8/10 Good

muhammed Basem

Stayed 1 night in Aug 2025

10/10 Excellent

Mary Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff was unbelievably helpful and gracious. I will never forget the sumptuous breakfast in the dining room overlooking the entire Lucerne valley at sunrise. I will definitely return.
Stayed 3 nights in Feb 2025

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous and charming! Incredible views.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Angela

Stayed 3 nights in Jun 2025

10/10 Excellent

Laurel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing! Fantastic experience from the views to the comfort provided. Can’t wait to return!
Stayed 1 night in Jun 2025

10/10 Excellent

Vatche

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Caryn

Liked: Amenities
Beautiful hotel on a mountain with the best view in town!
Stayed 1 night in Jun 2025

10/10 Excellent

Michael, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A somewhat quirky hotel that is not your run of the mill location. Popular among Amercans. Major glimmers of 19th century charm away from the bustle of Lucerne, yet very close via the funicular (or mini tram), which is charming and free for guests. A great place for gentle hikes and walking in the woods. Lucern has a clear culture of kindness. Be sure to fit in with the flow and be a gracious traveler!
Stayed 3 nights in Jun 2025

10/10 Excellent

Charlotte

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful, food was great, rooms are lovely and the outdoor seating was amazing!
Stayed 2 nights in Jun 2025

6/10 Okay

Rob

Stayed 2 nights in Jun 2025

10/10 Excellent

Katharine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The Château itself is very beautiful, as was our room and the views, however, the hotel had an event we were not aware of that had very loud music with a DJ, from around 3 PM till 10 PM right outside our balcony. It was not a relaxing stay due to this. Also, the lounge area, garden area, and some other areas were closed off to the guest of the hotel due to this event. Had we known this, we would not have booked this place as we wanted a relaxing evening. We had dinner in one of the restaurants and were very displeased with the waiter and service, he just brushed us off many times. Also, the menu is very limited and overpriced for what was received. For the price we paid with the inconvenience, I cannot give it a five star review.
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay! The rooms were beautifully decorated, the bed was super comfortable, the views were spectacular and the staff was fantastic.
Stayed 2 nights in May 2025

6/10 Okay

Nikolay

Stayed 5 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel!

Amazing hotel!! We were greeted so kindly with complimentary wine and were allowed to check in early. The room is beautiful as are the restaurant and bar. The most incredible thing about this hotel though is the view. It really is like staying in a castle. Cannot recommend enough!
Stayed 1 night in May 2025

10/10 Excellent

amina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is my third time staying at Chateau Guestch. It is absolutely gorgeous, literally out of a fairy tale. The staff is warm, welcoming, kind and genuinely helpful. I will most definitely return.
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with outstanding service and rooms.
Stayed 3 nights in Apr 2025

10/10 Excellent

Matthew C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! My wife and i stayed in a duplex room and made it our home base while traveling around switzerland for 8 days. The duplex room was more than sufficient for our needs. It had great views, comfy beds and a nice size bathroom area. The staff were super helpful at every step! Whenever we needed them or asked for something they were there! The funicular worked every day that we were there as well. We walked to the chapel bridge area and train station everyday. Its an easy and safe 25ish minute walk which we enjoyed. We also enjoyed the easy trails located behind the hotel. We used them one rainy afternoon. Overall its a super lovely and beautiful hotel and we enjoy spending our trip here!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rainita

Stayed 2 nights in Apr 2025