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Galaxy Apartments

3.5 star property

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Individually decorated, individually furnished, laptop workspace
Family Apartment | Private kitchen | Full-sized fridge, oven, stovetop, dishwasher
Design Apartment | Individually decorated, individually furnished, laptop workspace
Deluxe Apartment, City View | Individually decorated, individually furnished, laptop workspace
Standard Apartment | Private kitchen | Full-sized fridge, oven, stovetop, dishwasher

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
13 Gibraltarstrasse, Lucerne, LU, 6003
  • Place, Chateau Guetsch
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪8 min walk‬
  • Place, Lucerne Town Hall
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Family Apartment, Courtyard View

Individually decorated, individually furnished, laptop workspace

Family Apartment, Courtyard View

  • 85 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 2 Double Sofa Beds

View all photos for Family Apartment, City View

Individually decorated, individually furnished, laptop workspace

Family Apartment, City View

7.0 out of 10
Good
(2 reviews)
  • 75 sq m
  • 2 bedrooms
  • City view
  • Sleeps 7
  • 1 Single Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Double Bed with Sofa bed, Non Smoking, City View

43-inch LED TV with cable channels, TV

Standard Studio, 1 Double Bed with Sofa bed, Non Smoking, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Studio, 1 Double Bed with Sofa bed, City View

Economy Studio, 1 Double Bed with Sofa bed, City View | Individually decorated, individually furnished, laptop workspace

Economy Studio, 1 Double Bed with Sofa bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Non Smoking

Individually decorated, individually furnished, laptop workspace

Family Apartment, 2 Bedrooms, Non Smoking

  • 85 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 2 Double Sofa Beds

View all photos for Basic Studio, 1 Double Bed with Sofa bed, Non Smoking

43-inch LED TV with cable channels, TV

Basic Studio, 1 Double Bed with Sofa bed, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, City View

Deluxe Apartment, City View | Individually decorated, individually furnished, laptop workspace

Deluxe Apartment, City View

  • 110 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Executive Studio, Non Smoking

Television

Executive Studio, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Studio, Non Smoking

Television

Executive Studio, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Apartment

Basic Apartment | In-room dining

Basic Apartment

  • 25 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Studio, Non Smoking

Television

Executive Studio, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Studio

Individually decorated, individually furnished, laptop workspace

Basic Studio

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Studio

Individually decorated, individually furnished, laptop workspace

Basic Studio

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment

Individually decorated, individually furnished, laptop workspace

Exclusive Apartment

  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 2 Double Sofa Beds

View all photos for Comfort Apartment

Comfort Apartment | Individually decorated, individually furnished, laptop workspace

Comfort Apartment

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Individually decorated, individually furnished, laptop workspace

Family Apartment

  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Large Single Sofa Bed and 1 Double Sofa Bed

View all photos for Standard Apartment

Standard Apartment | Individually decorated, individually furnished, laptop workspace

Standard Apartment

  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed, 1 Large Single Bed, 1 Double Sofa Bed and 1 Queen Sofa Bed

View all photos for Classic Apartment

Classic Apartment | Living room | 43-inch LED TV with cable channels, TV

Classic Apartment

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Design Apartment

Design Apartment | Individually decorated, individually furnished, laptop workspace

Design Apartment

  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Double Sofa Beds

Business Apartment

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • City view
  • Sleeps 10
  • 3 Queen Beds and 2 Double Sofa Beds

Similar properties

Exterior
ibis budget Luzern City
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.9 out of 5, Good, 1,091 reviews
The price is €99
includes taxes & fees
18 Jan - 19 Jan
ibis budget Luzern City

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Galaxy Apartments

Apartments with kitchens, 9-minute walk to Chapel Bridge
Along with a snack bar/deli, this smoke-free apartment building has dry cleaning and laundry facilities. Other amenities include express check-out. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, guests will find an LED TV with cable channels, and other amenities include free WiFi and a coffee/tea maker.
Galaxy Apartments offers 21 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 43-inch LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and portable fans.

Our customers tell us that they can't get enough of the helpful staff at Galaxy Apartments. During your stay, you're just a quick walk from Chapel Bridge. You'll find features such as a snack bar/deli, dry cleaning service and a round-trip airport shuttle (surcharge). This comfortable apartment building has 21 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a living room and an LED TV
  • Free WiFi
  • Services include dry cleaning/laundry and luggage storage
  • Just a 3-minute walk from Mill Bridge and 9 minutes on foot from Chapel Bridge
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. An airport shuttle (available 24 hours) is available for a fee. Galaxy Apartments also features laundry facilities, dry cleaning/laundry services, and express check-out.

This 3.5-star Lucerne apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (CHF 30 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Oven
  • Paper towels

Dining

  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 43-inch LED TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating
  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: CHF 30 per pet per stay

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 21 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: CHF 30
Late check-in subject to availability
Late check-in fee: CHF 30 for check-in between 9:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets: CHF 30 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 200 per accommodation, per stay
  • A tax is imposed by the city: CHF 2.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 275 per vehicle (one-way, maximum occupancy 7)
  • Nearby parking fee: CHF 30 per day
  • Pet fee: CHF 30 per pet, per stay
  • Early check-in fee: CHF 30 (subject to availability)
  • Late check-in fee: CHF 30 for check-in between 9:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Galaxy Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Star Vacation Homes Lucerne Apartment
Star Vacation Homes Lucerne
Galaxy Apartments Lucerne
Galaxy Apartments Apartment
Star Vacation Homes Lucerne
Galaxy Apartments Apartment Lucerne

Galaxy Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 110 out of 358 reviews
Rating 8 - Good. 117 out of 358 reviews
Rating 6 - Okay. 76 out of 358 reviews
Rating 4 - Poor. 31 out of 358 reviews
Rating 2 - Terrible. 24 out of 358 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

muhammad

Travelled with family
Liked: Cleanliness, room comfort
Condition of the apartment was great. All the amenities were there. They were really proactive about sharing check in info and the whatsapp number and very responsive. Provided helpful advice about area nearby
Stayed 1 night in Oct 2025

6/10 Okay

Donna, North Falmouth

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Property is very good location to train station, shops and restaurants. We could walk to everything. The apartment was fine for a quick 2 night stay. Minimal amenities and sparse furnishings. Someone met us outside for check in and offered early check in for an additional 30 chf . Price was good for Lucerne but a just a step above a hostel. Fine if you are jousting sleeping there and are out touring most of the day.
Stayed 2 nights in Oct 2025

8/10 Good

Gabriel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
3 supermarkets nearby for easy purchase of groceries. The apartment is equipped with an electric stove and an oven. Would have preferred to have a microwave though.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jodie May

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
The apartment was reasonably priced (for Lucerne). The location was very convenient for walking to all the sites. It was clean and comfortable. We also appreciated that they gave us a city discount pass.
Stayed 1 night in Sep 2025

6/10 Okay

kwok Keung

Travelled with family
Staff is good
Stayed 2 nights in Sep 2025

8/10 Good

Marlene G

Travelled with group
Liked: Cleanliness, room comfort

Smoke Alarms. Very concerned that there were no s

Stayed 1 night in Sep 2025

10/10 Excellent

Yuanyuan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small and clean apartment l, has everything we need
Stayed 1 night in Sep 2025

6/10 Okay

Andrew

Travelled with family
Very basic apartment so don't expect much. Suitable if intending on a short stay and not in the apartment often.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chellan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only stayed for a night, but it's in a nice location close to the train and bus stations. Lots of restaurants and touristy stuff around. Also has an elevator for moving bags easily. The apt also had 2 fans which was great as it was quite warm during our stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and really helpful check in process.
Stayed 2 nights in Sep 2025

10/10 Excellent

ovesh

Travelled with group
Liked: Cleanliness, room comfort

Overall it’s good. Make sure to check in before 9p

Check in is bit tricky, when I reach to the building couldn’t find anyone but I got a call earlier the day so called the guy and within a minute he was there. Also, you need to check in before 9pm otherwise they charge I think 30 franks (whopping 60canadiN dollars ) overall good studio apartment ok for 3. Small kitchen you want to make a breakfast or any food. Not too bad for the price.
Stayed 1 night in Sep 2025

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was centrally located and the host on site was extremely helpful. The two bedrooms were roomy and comfortable. The kitchen lacked a toaster and good frying pans but was sufficient for cooking simple meals. However the internet was very poor, constantly going in and out of service which made it difficult for work which I needed to do. and to enjoy some tv in the morning. The floor was very dirty and the main/front door houses all the garbage bins which was not very inviting. I would not stay here again
Stayed 4 nights in Sep 2025

8/10 Good

Eliza

Travelled with partner
Liked: Cleanliness
Located in a quiet place away from the hustle bustle which was nice but that means you walk 20 mins to the centre or take a bus and fewer dining options around. Quality of the furniture was poor. The elevator wasn't working on 1 of the days. Everything else was good.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kyungmee

Travelled with family
Disliked: Cleanliness, room comfort

The rate in hotel,com was overrated!

I have several kinds of issues in this staying. 1) parking discount available was in their posting in hotels's com web but they didn't any discount for me and they remove it the posting. 2) The elevator was out of order when I arrived the hotel, and my room was 5th floor it was really night mare because we had 6~7 luggages 3 of over sixty seniors 1of 30 young lady, it was really big matters fir us.and it remaind unfixed situation when we check out. 3) There was really tiny bathroom. This was the worst staying in my life. Overrall, I was disapointed a lots.
Stayed 2 nights in Aug 2025

6/10 Okay

Prashanth

Travelled with family and small children
Liked: Cleanliness, amenities
Interaction and welcoming was good. Easily accessible from station. But we were moved into the apartment where the main central light in living area was not working. We had to manage with corner light and bedside light for all five nights we stayed. Informed on the day we checked in but got a response that it is being looked at and cannot confirm when it will be fixed. We stayed for 5 nights without this issue getting fixed nor there was an attempt to make an alternate arrangement. It's also hard to believe a light can't be fixed in 5 days. We were offered to change apartment on 3rd day but it didn't work for us. It would have been better to change on the day we checked-in. Lighting was poor but we continued. Apart from this stay was Ok.
Stayed 5 nights in Aug 2025

2/10 Terrible

DEVAL VINODKUMAR

Travelled with family
Disliked: Cleanliness, room comfort

The terrible corridor

We complained on the first day because we couldn’t use the corridor to reach our apartment, as this disgusting area had not been disclosed to us when booking. However, they didn’t listen or take any action. You can see from the photos how horrible it was, and we could even see it from our bedroom. Every time I looked at it, I felt sick. There was also asbestos in the apartment, and since my nephew has many allergies, we had a terrible experience overall
Stayed 4 nights in Jul 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So if you have any mobility issues, know that stepping into and out of tub is very difficult and dangerous. There is a grab bar but it is so low that it is not functional. Also, the bed was not very comfortable , and pillows might as well have been absent. There was an oven but no pans that could be used in it. No microwave( and if the oven functions as both perhaps some written directions). The coffee maker worked great. There were 3 groceries stores in walking distance. The free transportation card was a Godsend in the wake of a heat wave. Took bus/tram a lot. Two fans helped a lot. There is a laundry room in the basement , and a drying “room” which is apparently open to all residents, we did not need to use it. Most nights it was very quiet.
Stayed 4 nights in Aug 2025

4/10 Poor

Onkar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor upkeep
Stayed 3 nights in Aug 2025

8/10 Good

Annalissa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

vinothkumar

Travelled with family and small children
Disliked: Property conditions & facilities
Accessibility is the plus, walkable to major attractions and bus terminals etc..But apartment condition is not worth for the price you are paying specially cleanliness needs to be improved. Overall an average stay experience.
Stayed 3 nights in Jul 2025

2/10 Terrible

Gina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I don't normally review places but... this was awful. Host was late to check us in...emailed twice tried calling, she showed up 15min late. Stairwell smells like pee and mold. Elevator is also gross. Roaches in the bathroom. Fan in the bathroom doesn't work and it is super hot in there. Floor is sticky. Paint is peeling off the walls/ceiling/doors. Furniture is cheap ikea stuff that is worn out. Mattress is uncomfortable. Wifi name/password info wasn't accurate. Really doesn't look ANYTHING like the photos. Feels like a bait&switch scam.
Stayed 1 night in Aug 2025

6/10 Okay

Diana

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not at the center of Old Lucerne. Always travel light. You might pass the cobblestone's street and it’s hard to get with luggage’s.lol We look like stupid American there pulling our luggage’s.
Stayed 2 nights in Jul 2025

6/10 Okay

Kerstin

Travelled with family
Disliked: Cleanliness, amenities
The apartment is centrally located in proximity to many sights. The apartment was simple. We wished it was a little cleaner. The floor felt sticky and the air was stale ( like smokers in there before us). Also the fridge was shut off when we arrived and smelled bad.
Stayed 1 night in Aug 2025

6/10 Okay

Deepak

Travelled with family
Disliked: Property conditions & facilities
The property clearly mentioned laundry as a facility. When we went and inquired, they said they charge for laundry. Also the apartment is super super super small. The pics give a look of a bigger place. It is less than or around 250sq ft for the whole place. It fits a bathroom, dining table, 2 beds and kitchen. It felt like we are in a cramped space. Very suffocating.
Stayed 2 nights in Jul 2025