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Carlton Hotel Lyon - MGallery Collection

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Photo gallery for Carlton Hotel Lyon - MGallery Collection

View from room
Steam room, Turkish bath/hammam, body treatments, body scrubs, facials
Lobby
Eco-friendly toiletries, hair dryer, bathrobes, towels
Front of property – evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
4 Rue De Jussieu, Lyon, Rhone, 69002
  • Place, Bellecour Square
    ‪5 min walk‬
  • Place, Hôtel de Ville de Lyon
    ‪9 min walk‬
  • Place, Place des Terreaux
    ‪10 min walk‬
  • Airport, Lyon (LYS-Saint-Exupery)
    ‪41 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed (Republic Square view)

Junior Suite, 1 King Bed (Republic Square view) | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed (Republic Square view)

9.8 out of 10
Exceptional
(13 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

9.6 out of 10
Exceptional
(34 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Room, 1 Double Bed

9.6 out of 10
Exceptional
(25 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed (Cocoon)

Room, 1 Double Bed (Cocoon) | View from room

Room, 1 Double Bed (Cocoon)

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

View from room

Room, 1 Double Bed

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Carlton Hotel Lyon - MGallery Collection

This smoke-free hotel features a full-service spa, a bar/lounge and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room and concierge services are on-site. Housekeeping is available on request.
Carlton Hotel Lyon - MGallery Collection offers 80 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.
Carlton Hotel Lyon - MGallery Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Bellecour Square. Enjoy features like free WiFi in public areas, plus a full-service spa and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to body scrubs, massages or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the area's walkability
  • 6 minutes by foot from Bellecour Square and a 3-minute drive from Tête d'Or Park
  • Pets welcome for a fee
Carlton Hotel Lyon - MGallery Collection offers its guests a full-service spa. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Carlton Hotel Lyon - MGallery Collection. Parking is available for a fee.

This 4-star Lyon hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (EUR 37 per night)
  • Limited on-site valet parking

Food and drink

  • Local cuisine breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 28 per person
  • Valet parking fee: EUR 37 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carlton Lyon MGallery Collection
Carlton MGallery Collection
Hotel Carlton Lyon MGallery Sofitel
Hôtel Carlton MGallery Collection
Hotel Carlton MGallery Sofitel
Carlton Lyon MGallery Sofitel
Carlton MGallery Sofitel
Hotel Carlton Lyon MGallery By Sofitel
Hotel Carlton Lyon - MGallery Hotel Collection Lyon
Hotel Carlton Lyon - MGallery Hotel Collection Hotel
Hotel Carlton Lyon - MGallery Hotel Collection Hotel Lyon

Carlton Hotel Lyon - MGallery Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 726 out of 1003 reviews
Rating 8 - Good. 206 out of 1003 reviews
Rating 6 - Okay. 47 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
We were fortunate enough to have a room overlooking Republic Square and it was terrific. Staff was very helpful and the bathroom was lovely.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Wonderful place in great location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Justine

Liked: Cleanliness, amenities, property conditions & facilities
This is a well located hotel with easy access to great shops and the beautiful old town. All staff were friendly and helpful and in particular the breakfast staff were so positive and helpful as they served the most delicious breakfast.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, amenities
Great location, adjacent central shopping area and short walk to Rue Mercière with lots of dining options. Rooms were clean & a good size. Hotel was just lovely with a lively bar. The standout feature was the magnificent old world elevator with glass sides. Overall, the Carlton Hotel Lyon was the perfect package!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Dione

Liked: Cleanliness, staff & service, property conditions & facilities
great stay!
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
I loved the staff they were all so nice. The hitel is beautiful and in a good location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
The location was super and staff was exceptional . Strongly recommended
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was fantastic
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel is a great location.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, spacious room, delicious breakfast, helpful staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Eunice

Liked: Cleanliness, amenities, property conditions & facilities
Staff is awesome!!! They are very nice and helpful. Hotel is close to everything and safe. Room is very clean and they provided toiletries which is great! The only thing I hope that will be better is the pressure of the water in the shower. Aside from that, everything is great and wonderful. Definitely staying here again if we’re going back to Lyon. Thank you Carlton Hotel in Lyon!
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Carlton hotel It is convenient right in the middle of town The staff are super friendly and very accommodating Would recommend them to everyone
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Charlene

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our three night stay here. The room was very clean and comfortable. The bed and linens were very nice and the room was very quiet. We slept well here. The location was perfect for us and we enjoyed walking to everything we wanted to do. Everyone at the front desk was very pleasant and helpful. Would definitely stay here again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Great location, wonderful staff and comfortable rooms. I recommend this hotel
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the central location, it was close to everything. The staff were professional and friendly. The room was comfortable and clean. We had a lovely view from our room. We would definitely stay here again.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

matthew

Excellent central location
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Francine

Liked: Cleanliness, staff & service, amenities
Very clean room, great location, friendly staff. My only comment is that the elevator didn’t work and there are a lot of stairs (we were on the third floor which was the equivalent of 12 sets of stairs), so if you like stairs - great, if you’d prefer less stairs, ask for a room on the 1st or 2nd floor, unless of course the elevator works. The room is really nice and it’s quiet.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was beyond amazing!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sarah Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Good large, clean room. Staff all really helpful. Breakfast was wonderful
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at the Carlton MGallery. A great location, a lovely, well restored old building, and a room which had plenty of room, big comfy beds and a well appointed bathroom. The provided tea, water, etc, was a nice bonus, and the staff were great throughout. A special mention for the bar staff who, even on new year's eve and new year's day, we're welcoming, professional and did everything to ensure we and other guests had a great time.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The helpfulness of the folks at the front desk was great.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, nice room and very helpful staff. Would definitely recommend it.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Marcelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charm and style!

The hotel has so much charm and style! The bedding was very comfortable and the amenities were top notch. We had a room on the 4th floor with a huge balcony that was lovely. The location was perfect for visiting the Vieux Lyon and so many other areas.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andreea

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our short stay. Very nice hotel with friendly staff.
Stayed 1 night in Mar 2025