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Tru by Hilton Madison West, WI

2.5 star property

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Photo gallery for Tru by Hilton Madison West, WI

Terrace/patio
Reception
Lobby
Free daily buffet breakfast
Business centre

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8102 Watts Rd., Madison, WI, 53719
  • Place, West Towne Mall
    ‪2 min drive‬
  • Place, Elver Park
    ‪3 min drive‬
  • Place, John Powless Tennis Center
    ‪3 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.6 out of 10
Exceptional
(133 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(76 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for King Room

Premium bedding, in-room safe, desk, blackout curtains

King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Room With Roll-in Shower-Mobility Accessible

Premium bedding, in-room safe, desk, blackout curtains

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Room With Mobility Accessible Bathtub

Premium bedding, in-room safe, desk, blackout curtains

King Room With Mobility Accessible Bathtub

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Reception
Hampton Inn & Suites Madison-West
Madison
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 1,002 reviews
The price is €93
includes taxes & fees
7 Jun - 8 Jun
Hampton Inn & Suites Madison-West

About this property

Tru by Hilton Madison West, WI

This hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
Tru by Hilton Madison West, WI offers 106 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Tru by Hilton Madison West, WI gets high marks from our customers. During your stay, you'll be within walking distance of West Towne Mall. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 12 minutes by car from Camp Randall Stadium and 13 minutes from University of Wisconsin Hospital and Clinics
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A 24-hour fitness centre, a terrace, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Madison West, WI. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this Madison hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Games

Family friendly

  • In-room cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Madison West WI Hotel
Tru Hilton Madison West WI
Tru by Hilton Madison West, WI Hotel
Tru by Hilton Madison West, WI Madison
Tru by Hilton Madison West, WI Hotel Madison

Tru by Hilton Madison West, WI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1006 reviews
Rating 8 - Good. 166 out of 1006 reviews
Rating 6 - Okay. 42 out of 1006 reviews
Rating 4 - Poor. 10 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tammy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and customer service!
Stayed 3 nights in Feb 2026

10/10 Excellent

Durgesh

Stayed 1 night in Feb 2026

10/10 Excellent

CarolSue

Liked: Cleanliness, property conditions & facilities
Clean, quiet room. Nice courteous staff.
Stayed 1 night in Feb 2026

8/10 Good

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Good enough stay for an overnight trip. Lobby area feels almost like a game room/kid’s area, so I was unsure at first where to check in. Otherwise, stay was pleasant aside from the blinds handle breaking and the television remote not working.
Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, friendly staff
Stayed 1 night in Feb 2026

8/10 Good

RUTH

The whole place is really upbeat, modern, and playful in decor, with very different colors and shapes of furniture in the main lounge. There is even a pool table and a foosball game! The room was nice, modern in decor and interestingly had a sort of shelf instead of the fuddy-duddy old chest of drawers that no one uses. There was a small rolling table and a nice chair (not an easy chair), so the furnishings were modern and minimalist. The window treatment was also modern—blinds of a new sort operated with loop chains. The breakfast was good and the coffee was very good. The only negative was the covers on the bed—they were lightweight and the mattress cover and sheet were too loose and made it hard to get settled for sleep. The mattress was fine. The heating was fine.
Stayed 3 nights in Feb 2026

4/10 Poor

Rob

Stayed 1 night in Feb 2026

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Good Location, very clean comfortable room. Staff at check in was super friendly.
Stayed 1 night in Feb 2026

10/10 Excellent

Tyler

Stayed 2 nights in Feb 2026

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
The staff were sweet. The hotel room television was broke. I was unable to use it and after a stressful day had really looked forward to just watching a show in the hotel room.
Stayed 1 night in Feb 2026

10/10 Excellent

DeVon, Beloit

Stayed 1 night in Feb 2026

10/10 Excellent

Blake

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, organized, and had a very hospitable staff. Plus the 6-10 AM breakfast hours were ideal!
Stayed 2 nights in Feb 2026

2/10 Terrible

Jaden

Liked: Cleanliness, amenities
Disliked: Staff & service
We had problems with kids who kept knocking on our door and the peoples door across the hall and running down the stairs, it happened for around 2 hours straight, at first we didn’t think much of it just let it be then we told the person at the front desk which didn’t stop anything then had to go down there again because they had stolen our do not disturb sign and knocked on our door again, and did it again around 11pm, it was just a terrible night.
Stayed 1 night in Feb 2026

8/10 Good

sherry

Liked: Cleanliness, staff & service, amenities
Nice place. Friendly staff.
Stayed 1 night in Feb 2026

10/10 Excellent

Anne

Stayed 1 night in Feb 2026

10/10 Excellent

Carolyn

Stayed 4 nights in Feb 2026

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, good breakfast, quiet, friendly and helpful staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Davian

Stayed 1 night in Feb 2026

10/10 Excellent

Birgit

Stayed 1 night in Feb 2026

10/10 Excellent

Birgit

Liked: Cleanliness, amenities, property conditions & facilities
Super clean rooms, friendly staff,and nice breakfast. Always my first choice in Madison.
Stayed 1 night in Feb 2026

6/10 Okay

Natalie

Stayed 1 night in Feb 2026

10/10 Excellent

Alon

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, very clean room, a lot of amenities
Stayed 1 night in Feb 2026

10/10 Excellent

Morgan

Stayed 3 nights in Feb 2026

6/10 Okay

Crystal

Stayed 2 nights in Feb 2026

10/10 Excellent

Teri

Liked: Cleanliness, amenities, property conditions & facilities
No comment
Stayed 1 night in Feb 2026

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