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Tru by Hilton Madison West, WI

2.5 star property

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Photo gallery for Tru by Hilton Madison West, WI

Reception
Terrace/patio
Premium bedding, in-room safe, desk, blackout curtains
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
8102 Watts Rd., Madison, WI, 53719
  • Place, West Towne Mall
    ‪11 min walk‬
  • Place, Elver Park
    ‪3 min drive‬
  • Place, John Powless Tennis Center
    ‪3 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.4 out of 10
Exceptional
(110 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(62 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Madison West, WI

Hotel with free breakfast, in the vicinity of University of Wisconsin-Madison
This hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
Tru by Hilton Madison West, WI offers 106 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Tru by Hilton Madison West, WI gets high marks from our customers. During your stay, you'll be within walking distance of West Towne Mall. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 12 minutes by car from Camp Randall Stadium and 13 minutes from University of Wisconsin Hospital and Clinics
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A 24-hour fitness centre, a terrace, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Madison West, WI. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this Madison hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Games

Family friendly

  • In-room cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Madison West WI Hotel
Tru Hilton Madison West WI
Tru by Hilton Madison West, WI Hotel
Tru by Hilton Madison West, WI Madison
Tru by Hilton Madison West, WI Hotel Madison

Reviews

Tru by Hilton Madison West, WI Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 757 out of 1000 reviews
Rating 8 - Good. 179 out of 1000 reviews
Rating 6 - Okay. 38 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

Reviews

10/10 Excellent

Melanie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night and it’s very clean and modern!
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sachin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the beds were very comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, well apportioned. Great amenities in the coming area. I stayed only one night but would have been very happy longer.
Stayed 1 night in Aug 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very firm everything else was amazing!
Stayed 2 nights in Aug 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean Hilton hotel, but it was a sparse room. There wasn’t an actual closet, but there was a decorative bar upon which to hang some of your clothes. There was one chair in the room, but it was very practical. The free breakfast was great in the morning. Basically, I came to the conclusion that Tru in Hilton terms means sparse, or Tru to basics.
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Travelled with partner
Very clean and comfortable room.
Stayed 1 night in Aug 2025

8/10 Good

Camilla

Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Stayed 2 nights in Feb 2025

8/10 Good

Tiffany

Travelled with family
Liked: Amenities
Didn’t love the breakfast options. Staff was fantastic! Great fitness room! Window shower looks great but is awkward when there are children and adults staying together.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful place to stay. Staff super helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Laxman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean & bright. Breakfast was good. Staff were helpful.
Stayed 8 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 3 nights in Aug 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Shiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Cheerful and friendly receptionist.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Stayed 1 night in Jul 2025

10/10 Excellent

Morgaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 would stay again

The lobby was very fun and welcoming - my kid's favorite part of our entire vacation was the bubble hockey game. The room and bathroom where both very clean - and I am especially picky about bathrooms. The TV was a little difficult to navigate but it wasn't anything that should ruin anyone's trip. I would stay here again!
Stayed 1 night in Aug 2025

8/10 Good

Steven R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, priced reasonably, comfy bed.
Stayed 1 night in Aug 2025

6/10 Okay

John

Travelled with family, Business traveller
Liked: Cleanliness
Diet Coke cost $4 and the beds were on the floor
Stayed 2 nights in Jul 2025

2/10 Terrible

Garry

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025