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Tru by Hilton Madison West, WI

2.5 star property

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Photo gallery for Tru by Hilton Madison West, WI

Terrace/patio
A breakfast area with a sign reading "TOP IT BREAKFAST" and sections for coffee, donuts, yogurt, oatmeal, and fruit.
A modern hotel lobby with a bar area, seating, and a reception desk.
A reception desk with two computer monitors, a wooden counter, and two upholstered chairs.
A snack kiosk with a variety of packaged snacks and beverages.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8102 Watts Rd., Madison, WI, 53719
  • Place, West Towne Mall
    ‪2 min drive‬
  • Place, Elver Park
    ‪3 min drive‬
  • Place, University of Wisconsin-Madison
    ‪14 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a television, and a small table.

Room, 1 King Bed

9.6 out of 10
Exceptional
(144 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, each with a wooden headboard, white bedding, and a small nightstand between them.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(84 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A modern hotel room with a bed, desk, and window with a city view.

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a bed, desk, and window with a city view.

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

A modern hotel room with a bed, desk, and window with a city view.

Room, 1 King Bed, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A modern hotel room with a bed, desk, and window with a city view.

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a desk with a TV, a chair, and a window with a view.

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a desk with a TV, a chair, and a window with a view.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, each with a wooden headboard, white bedding, and a small nightstand between them.

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for King Room

A bedroom with a bed, a bedside table, a small stool, a door, and a mirror.

King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Room-Hearing Accessible

Premium bedding, in-room safe, desk, blackout curtains

King Room-Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Room With Roll-in Shower-Mobility Accessible

A modern bedroom with a bed, a small desk, and a door leading to another room.

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Tru by Hilton Madison West, WI

This hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
Tru by Hilton Madison West, WI offers 106 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Tru by Hilton Madison West, WI gets high marks from our customers. During your stay, you'll be within walking distance of West Towne Mall. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Camp Randall Stadium and 13 minutes from University of Wisconsin Hospital and Clinics
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A 24-hour fitness centre, a terrace, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Madison West, WI. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this Madison hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Games

Family friendly

  • In-room cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Madison West WI Hotel
Tru Hilton Madison West WI
Tru by Hilton Madison West, WI Hotel
Tru by Hilton Madison West, WI Madison
Tru by Hilton Madison West, WI Hotel Madison

Tru by Hilton Madison West, WI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 797 out of 1038 reviews
Rating 8 - Good. 169 out of 1038 reviews
Rating 6 - Okay. 44 out of 1038 reviews
Rating 4 - Poor. 8 out of 1038 reviews
Rating 2 - Terrible. 20 out of 1038 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Great place to stay!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Services were excellent, good location for exploring the area.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Allie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly, room was clean, breakfast selection was good and the hotel was quiet.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet hotel. Very much enjoyed our stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dhammika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good, the rooms were recently upgraded and clean, staff were very friendly.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, good breakfast, quiet, friendly and helpful staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Great staff and super quiet
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Good Location, very clean comfortable room. Staff at check in was super friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel many times and absolutely love it! Everything is so clean, staff so friendly, the room has what we need, and the breakfast is delicious! I can’t give enough stars to this fabulous hotel!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and customer service!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness
Good breakfast clean rooms
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms. Shower was wonderful. Staff was really friendly. Breakfast was very good.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alon

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, very clean room, a lot of amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great, the cleanliness was great, the staff were nice, easy parking.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stewart

Excellent place to stay in Madison. Breakfast bar is the best. clean room, Great staff.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room at a great cost. Definitely will stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Blake

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, organized, and had a very hospitable staff. Plus the 6-10 AM breakfast hours were ideal!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. Friendly and helpful staff, nice clean room and good location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ezek

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, free coffee was great.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, location worked well
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay! The games were fun with the kids! I really enjoyed the breakfast frittata.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Birgit

Liked: Cleanliness, amenities, property conditions & facilities
Super clean rooms, friendly staff,and nice breakfast. Always my first choice in Madison.
Stayed 1 night in Feb 2026

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